Indiana University Health

Oversee pharmacy operations, manage staff, ensure compliance, and support medication assistance programs. | Requires Indiana pharmacist license, 5-7 years of pharmacist experience, and management skills. | Pharmacy Manager Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Medication Assistance Program leadership team in the role of Pharmacy Manager. Oversees and coordinate the daily operations of the hospital pharmacy and its staff. Provides comprehensive medication-related care for the purpose of achieving definite outcomes that improve a patient's quality of life. Acts in collaboration with physicians and other health care professionals in the responsibility for patient drug therapy outcomes. Is responsible for assisting the pharmacy director with preparing and performing all activities involving the pharmacy and therapeutics committee. Assists the Director in complying with all applicable Federal, State and local laws and regulations. Will assists in new process implementation and quality improvement initiatives. Responsible for inventory management and the ongoing financial performance of the pharmacy. - Assists patients in enrolling in manufacturer-sponsored patient assistance programs, copay cards, and other financial aid resources. - Verifies eligibility criteria for assistance programs and maintains accurate documentation. - Completes and submits patient assistance applications on behalf of patients. - Tracks application status and follows up with manufacturers, insurers, and patients as needed. - Educates patients on available financial assistance options and guides them through the process. - Responds to patient inquiries regarding medication costs and program requirements. - Works with pharmacists, prescribers, and insurance specialists to ensure timely medication access. - Documents all interactions and program activities in the pharmacy system or designated software. Key Relationships Reports to: Pharmacy Director Direct Reports: 5 Key Relationships: Revenue Cycle, Care Management Candidate Qualifications Candidates for the position will be evaluated according to the following criteria and competencies. Requires current Indiana license or eligibility for Indiana licensure as a Pharmacist. Requires Doctor of Pharmacy (PharmD) or Bachelor's of Science in Pharmacy prior to 2006. 5 - 7 years pharmacist experience is required. Requires knowledge of federal and state laws and regulations pertaining to dispensing of drugs and narcotics. Management experience is preferred. This is a hybrid role reporting to the Integrated Services Center and will be onsite 2-3 days per week. This is a new role that will be over the Medication Assistance Program system wide. Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

Responds to patient inquiries via telephone and email, resolving issues and coordinating with other departments. | High School Diploma or GED, basic computer skills, typing ability, knowledge of medical terminology and coding preferred but not required. | We are searching for individuals who are compassionate, serve with a purpose, and are dedicated to supporting our customers and their team. As a part of our team, this position continuously provides the best care and service to not only our patients, but our customers, colleagues, and the communities that we serve. Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient need and organizational guidelines. Coordinates issue resolutions with other departments as necessary. May gather patient personal and billing information for database entry and scheduling. • High School Diploma/GED. • Knowledge of medical terminology and medical coding preferred. • Ability to type 30+ words per minute. • Requires working knowledge of computers. No experience required.

Provide administrative and technical support, including patient scheduling and responding to inquiries. | High School Diploma or GED, 0-3+ years of relevant experience, basic proficiency in Microsoft Office, medical office experience preferred. | Schedule: Monday to Friday, 8:00 AM – 4:30 PM Location: Neuroscience Center Work Arrangement: First 90 days of training are fully onsite. Upon successful completion of training, the role may transition to a hybrid schedule, with one day per week remote. Role Overview: This position provides essential administrative and technical support to leaders and their teams. Primary responsibilities include support with patient scheduling and responding to inquiries as appropriate. The role operates with basic guidance and is expected to address routine administrative and technical issues independently. Medical office experience is highly desired. Qualifications: High School Diploma or GED required 0–3+ years of relevant experience; prior administrative experience preferred Experience in a matrixed organization or complex work environment is a plus Basic proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) required

Coordinate clinical and administrative tasks in a healthcare setting, including staffing, patient rooming, paperwork, inventory, and staff training. | Requires 2 years' experience as an MA II or III at IUH, certification from recognized medical assistant organizations, and specific certifications like BLS. | Full-time/Days/ 40 hours per week Scheduled Hours for this position: 8:30am-5:30pm with 1 hour lunch Monday-Friday Physical Location/Address of Clinic: 6820 Parkdale Place, Suite 100, Indianapolis, IN 46254 2 years' experience as an MA II or III at IUH is required. Tasks: Ensure adequate staffing, assign daily tasks to MA team, room patients as needed, complete paperwork and prior authorizations as needed, inventory of vaccines and clinical supplies, VFC coordinator, and train staff as needed. Provides functional guidance to support staff and performs the duties of a medical assistant in accordance with organization standards. Provides coordination of administrative services to ensure smooth operation. May coordinate scheduling, training, and inventory duties. May be responsible for inpatient and outpatient consult activities within assigned location. May perform computerized physician order entry, only if directed by assigned physician. High school diploma or equivalent. Requires graduation from a Medical Assistant program and/or certification from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Healthcareer Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC). AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. 2 years' experience as an MA II or III at IUH is required. Knowledge of ICD-10 and CPT coding required. Requires ability to perform multiple tasks simultaneously. Requires basic math and accurate data collection and entry skills.

Restocking laundry and linen, managing inventory and orders, maintaining storeroom cleanliness, and using warehouse management systems. | High school diploma or equivalent, 0-3 years relevant experience, ability to perform physical tasks including lifting and standing for long periods. | Schedule: Full Time Day Shift Work Location: West Hospital Primary responsibility: Pushing carts and re-stocking laundry and Linen throughout the hospital Facilitates requisitions, inventory management, receiving, and projects. Ensures orders are filled timely and accurately. Verifies product by description, item number, and quantity. Inspects products for damage, expiration, and proper packaging. Performs cycle counts and physical inventories in an accurate and efficient manner. Coordinates the availability and delivery of products, to include equipment, mail and/or linen. Provides excellent customer service. Ensures aisle/storeroom maintenance and cleanliness is constantly maintained. Effectively utilizes the Warehouse Management System (WMS), Wavemark Point of Use System (POU), and Enterprise Resource Planning System (ERP) to document all ordering, filling, stocking, tagging, and registering activity. This position may require on-call rotation and weekend coverage. This position may require operating a company vehicle. • High School Diploma/GED or equivalent years of experience is required. • High School Diploma/GED preferred. • Requires 0-3 years of relevant experience. • 1+ years of experience in order stocking and filling is preferred. • Some assignments may require the ability to operate manual and motorized material handling equipment. May be required to obtain Material Handling Safety Training certification within 30 days of hire. • Requires long periods of standing and walking (as much as 6+ hours per day) and heavy pushing and pulling. • Requires the continuous ability to: lift up to 50 lbs from floor to waist; lift up to 20 lbs from waist to over-the-head; carry up to 25 lbs. Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care. • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report. • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all. • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development. • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.