Independence Pet Holdings

Responding to customer inquiries, troubleshooting issues, documenting interactions, and collaborating with team members. | Excellent communication skills, ability to troubleshoot, and a professional attitude. | [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement savings plan / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to customer inquiries and provide exceptional service via phone and email; Troubleshoot and resolve customer issues in a timely and efficient manner; Document all customer interactions and maintain accurate records; Collaborate with team members to ensure a positive customer experience; Follow company policies and procedures to maintain high standards of service; Provide product knowledge and make recommendations to customers; Maintain a positive and professional attitude towards customers and colleagues...Hiring Immediately >>