Included Health

The role involves leading executive searches, building talent pipelines, and partnering with senior leadership to enhance talent acquisition strategies. | Requires 8-10 years of recruiting experience, including 3+ years in executive recruiting, with strong sourcing, relationship-building, and process improvement skills. | We are seeking a Manager, Executive Recruiting to help evolve the future of our Executive Search function at Included Health. This is a unique opportunity to build and elevate a high-impact capability while remaining hands-on and leading a small but growing team. This role will report directly to the Vice President, Talent Acquisition, serving as a strategic partner to our executive leadership team and a key driver of high-quality, efficient, and inclusive executive hiring. You will manage a targeted portfolio of senior-level searches while creating the frameworks, processes, and best practices that support our next stage of organizational growth. Responsibilities: • Lead and execute 2–4 executive-level searches at a time, including defining search strategy, aligning with stakeholders, developing candidate pipelines, assessing talent, and driving the end-to-end process. • Serve as a trusted advisor to C-suite and senior business leaders, offering insight into talent markets, candidate evaluation, and search strategy. • Deliver curated, top-tier candidate slates aligned with Included Health’s mission, values, and leadership competencies while fostering an exceptional candidate experience that reflects the high bar of our organization. • Manage and develop a small team, including direct oversight of at least one recruiter initially, with growth planned over time. • Coach team members on research excellence, candidate engagement, stakeholder management, and executive assessment. • Foster a culture of quality, transparency, operational discipline, and continuous improvement within the Executive Recruiting function. • Help build and refine the Executive Search function—introducing standardized tools, processes, operating mechanisms, and reporting. • Establish best practices for research, calibration, interview design, and candidate assessment. • Use data, reporting, and insights to track performance, identify opportunities, and inform leadership decision-making. • Partner with Talent Acquisition leadership to strengthen succession planning, internal mobility, and long-term talent strategy. • Build strong, trust-based relationships with senior leaders across the business. • Represent Included Health within the executive talent market, cultivating strong candidate and industry networks. • Cultivate partnerships with investors and their Talent Partners to enhance referral pipelines and broaden executive talent reach. • Manage and partner with retained search firms when appropriate, ensuring alignment, accountability, and high-quality outcomes. • Provide executive-level search updates, talent maps, and competitive insights to leadership. Qualifications: • 8-10 years of recruiting experience, including 3+ years dedicated to executive recruiting.2+ years of hands-on management experience leading recruiting teams or research functions. • Demonstrated success delivering VP/C-level searches in tech, healthcare, or high-growth environments. • Blend of in-house executive recruiting and retained search experience strongly preferred. • Strong sourcing and market mapping skills with the ability to engage passive executive talent. • Exceptional communication, influencing, and relationship-building skills with senior leaders. • High level of judgment, confidentiality, and professionalism. • Track record of building or improving processes within a recruiting or search function. • Demonstrated commitment to diversity, equity, and inclusion in search practices. The United States new hire base salary target ranges for this full-time position are: Zone A: $120,050 - $156,070 + bonus + equity + benefits Zone B: $132,055 - $171,677 + bonus + equity + benefits Zone C: $144,060 - $187,284 + bonus + equity + benefits This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones. Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry. Benefits & Perks: In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: Remote-first culture 401(k) savings plan through Fidelity Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) Paid Time Off ("PTO") and Discretionary Time Off (“DTO") 12 weeks of 100% Paid Parental leave Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. Work-From-Home reimbursement to support team collaboration home office work Your recruiter will share more about the salary range and benefits package for your role during the hiring process. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. - Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law. Included Health uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions—final decisions are made exclusively by our recruiting and hiring teams.

Manage and optimize clinical staffing models, lead a team of clinician liaisons and schedulers, develop staffing plans, oversee licensing strategies, and improve workflows. | Bachelor’s degree, 3+ years healthcare operations or workforce management experience, proficiency in data analytics, project management skills, leadership ability, experience with workforce management tools. | As the Manager of Practice Operations for Urgent Care, you will ensure day-to-day operational reliability and drive optimal clinician performance and operational excellence in our 24/7 virtual Urgent Care practice, reporting to the Director of Practice Operations. This is a workforce-management-driven operations role requiring hands-on ownership of staffing models, scheduling strategy, and multi-state coverage planning. You are a proactive, data-driven leader with direct experience building or maintaining workforce management models; and operational experience managing high-volume, 24/7 staffing and capacity planning - able to translate analytics into staffing coverage and licensing decisions that maintain wait time and SLA targets across a 50-state practice. You will be responsible for leading a team of clinician liaisons and schedulers who work closely with the clinician practice to ensure clinician satisfaction, productivity, engagement and success, owning the KPIs and SLAs needed to meet growth and scale goals. You bring strong data analysis and project management skills to drive operational initiatives to desired outcomes, including the development and refinement of WFM processes. You will partner closely with the Director of Practice Operations and Urgent Care Clinical Leadership to operationalize strategic growth, scale, and quality efforts focused on clinician coverage, utilization, and SLA performance. As the Urgent Care Operations leader, you will collaborate cross-functionally to streamline workflows, enhance data-driven decision making, and represent the clinician experience in key forums, ensuring workforce-management insights inform operational decisions. Responsibilities: • Own and manage data-driven clinical staffing models that effectively balance clinician availability, patient demand, and SLAs • Own the continuous improvement of clinician scheduling practices, introducing process rigor, technical and tooling enablement, and efficiency techniques to load balance and manage patient wait times • Manage clinician liaison team against annual KPIs to support Urgent Care growth and scale objectives, overseeing day-to-day activities and providing coaching and development opportunities • Develop data-driven staffing and resource plans, partnering with relevant teams (CaPS, Clinical Leadership, Recruitment, Licensing) • Oversee the execution of multi-state clinical licensing strategy for comprehensive national coverage and target member wait times across all states, 24/7 • Own clinician performance reporting and insights, partnering with Clinical Leadership to drive recommendations to support coverage, productivity, and scheduling improvements • Own clinician-facing policies, processes, and workflows, and partner with cross-functional stakeholders to ensure accuracy and execution of policies • Operationalize changes to clinician expectations or workflows, optimizing clinician, member, and business impact Qualifications: • Bachelor’s degree required • 3+ years experience in healthcare operations or clinical workforce management management, ideally with direct staffing and scheduling ownership (virtual care experience preferred) • Proven ability to use data analytics to inform multi-state staffing, performance and capacity decisions • Demonstrated project management and leadership/influence skills with clinical teams. • Proven ability to lead a team to deliver on business impact. • Experience supporting a dynamic workforce, comprising different types of specialty/licensure, exempt and non-exempt, part and full-time, employed and independent contractors. • Strong executive presence and leadership communication skills, able to influence clinicians and operational partners effectively. • Experience with use and implementation of Workforce Management systems and tools • Exceptional collaboration skills to refine processes across teams. • Successful end-to-end operational project project delivery with measurable outcomes. • Collaborative and understanding communication across various channels. • Equipped to represent practice operations effectively with diverse teams. • Proficiency in Google Workspace and common office software. The United States new hire base salary target range for this full-time position is: $108,890 - $141,560 + bonus + equity + benefits Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry. Benefits & Perks: In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: Remote-first culture 401(k) savings plan through Fidelity Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) Paid Time Off ("PTO") and Discretionary Time Off (“DTO") 12 weeks of 100% Paid Parental leave Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. Work-From-Home reimbursement to support team collaboration home office work Your recruiter will share more about the salary range and benefits package for your role during the hiring process. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. - Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law. Included Health uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions—final decisions are made exclusively by our recruiting and hiring teams.