IS

IGA Southeast

2 open positions available

2 locations
1 employment type
Actively hiring
Full-time

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Assistant Manager

IGA SoutheastGaston, South CarolinaFull-time
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Compensation$NaNK - NaNK a year

Managing grocery store operations, staff supervision, inventory and financial oversight, and ensuring compliance with regulations. | Bachelor's degree and 1-3 years of supermarket management experience, with skills in supervision, customer service, and operational management. | Overview Come grow with grocery at IGA Southeast! We’re not like other grocery stores – We Create Smiles! Join us where you can create smiles, share your hometown pride, and grow in a fast-paced environment – We need YOU! Benefits for Now and Your Future: Weekly Pay Paid Time Off Medical, Dental, Vision Short & Long-Term Disability Employee Assistance Program RETIREMENT 100% Company Funded Pension 401K Responsibilities Responsible for all aspects of managing FPI, DAX & center store balance on hand (BOH). Accountable for achieving budgeted financial results in center store and assists the Store Manager in achieving total store results. Responsible for total store operation in Store Manager's absence. Protects company assets, merchandise, cash, facilities and equipment. Ensures all required shrink functions are performed Ensures compliance with all federal, state and local statutes, regulations and company standards and policies. Controls and effectively schedules grocery department labor. May perform staffing duties, as assigned, including interview and orientation. Responsible for teaching and training departmental staff. Additionally, builds a talent planning bench for the department, including developing and executing development plans for all high-potential and promotable individuals. Responsible for executing weekly pricing audits, weekly pull lists, ad checks, and monthly ALI self-audits. 10. Creates an environment that is enthusiastic, guest focused, and embedded in a selling culture Maintains a safe environment for guests and hosts. Additional duties assigned by Store Manager Qualifications The incumbent should possess the knowledge and skills generally associated with a Bachelor's Degree plus 1-3 years supermarket management experience. Ability to work well with others. Ability to lift 40 lbs. consistently and 60 lbs. occasionally. Ability to supervise people including training and development. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Effective communication, guest service and selling skills. Ability to bend, kneel, push/pull stock carts and operate pallet jack for extended periods of time.

Supermarket management
Staff training and development
Customer service
Inventory control
Financial management
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Posted 5 days ago
IS

Assistant Guest Service Mgr FT

IGA SoutheastBlythewood, South CarolinaFull-time
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Compensation$35K - 35K a year

Supervising front porch operations, training staff, managing cash and invoices, and ensuring guest service standards. | Ability to supervise staff, manage cash operations, and provide excellent guest service, with basic computer and math skills. | Overview Come grow with grocery at IGA Southeast! We’re not like other grocery stores – We Create Smiles! Plus, we’re family-owned and based in the Carolinas since 1922! Join us where you can create smiles, share your hometown pride, and grow in a fast-paced environment – We need YOU! Benefits for Now and Your Future: Weekly Pay Paid Time Off Medical, Dental, Vision Short & Long-Term Disability Employee Assistance Program RETIREMENT 100% Company Funded Pension 401K Pay starts at $17 / hour Responsibilities 1. Maintenance of Guest Service Standards a. Ensures that the front porch standards detailed in the No Noticeable Wait policy are met at all times. b. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. c. Trains cashiers to call additional hosts to the front porch as dictated by guest needs and established daily call-up list. d. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally. e. Ensures front porch is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts. f. Acts as a positive role model for all front and hosts in speech, manner, dress, hygiene, and integrity. g. Ensures all unused check lanes are blocked off when not in use. h. Monitors and enforces all other front porch policies related to Asset Protection and Shrink Control. 2. 2. Training and Development of Front porch Hosts a. Provides training and direction to hosts not meeting the front porch standards. b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards. c. Provides constant on-the-job feedback to front porch hosts about performance to maintain front porch service level. 3. 3. Sales, Cash and Invoice Accounting a. Prepare weekly cash report and accompanying documentation. b. Maintain sales related information. c. Process invoices and transfers as assigned. d. Process beer/wine payments. 4. 4. Cash Related Activities a. Prepare bank deposits according to policy. b. Handle payroll check approval/cashing according to company policy. c. Ensure that an accurate daily cash count is completed. d. Process guest needs such as money orders, stamps, lottery tickets, etc. e. Process returned checks according to policy. 5. 5. Cash Office Security a. Ensure the security of the cash office and store funds. b. Maintain accountability standards of cashier tills. c. Maintain supplies needed for front porch and cash office. 6. 6. Cashier/Guest Service Clerk Performance Reports a. Monitor and analyze the Operator Activity Report. b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy. 7. Perform all other duties as assigned by management. Qualifications 1. Friendly, outgoing personality. 2. Ability to work well with others. 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly. 4. Ability to read and understand information and direction. 5. Knowledge of front porch operations. 6. Ability to supervise people including training and development. 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. 8. Effective communication and guest service skills. 9. Must be at least 18 years old. 10. Ability to stand for extended periods of time. 11. Demonstrate successful use of math skills. 12. Ability to work well with computers.

Customer Service
Team Management
Training and Development
Cash Handling
Direct Apply
Posted 11 days ago

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