HSB - Hartford Steam Boiler

Review, research, and create BPM cases ensuring timely and accurate case management and collaboration with underwriting and operations teams. | 1-2 years insurance industry experience and 2 years college or equivalent work experience preferred, with strong communication, organizational, and analytical skills. | You will be responsible to review, research, and create BPM cases, ensuring swift assignment of work and accurate case management. In addition you will leverage various resources to determine the appropriate course of action and deliver requests to the correct team promptly as well as collaborate closely with underwriting and operations teams to ensure accuracy and alignment in case processing. You will also be responsible to maintain a 2-hour turnaround time for all submissions to ensure timely case handling and resolution and process submissions routed to both the 360 Mailbox and 360 Queue, ensuring cases are manually created. You will be required to remain accessible by phone throughout the day to field calls for the OMC line, providing responsive support as required. Knowledge and Skills • Analytical thinking • Teamwork and Collaboration • Good Communication skills (both written and verbal) • Organizational skills • Negotiation skills • Good PC skills (Word, Excel, PowerPoint, etc.) • Customer focused Education and Experience • 2 years of college or at least one year of equivalent work experience is preferred • 1 - 2 years of experience in the insurance industry At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Provide advanced technical risk evaluations and lead development of engineering guidelines for high risk occupancies while supporting underwriting and loss control initiatives. | Bachelor’s degree in engineering or equivalent, 15+ years in operations/maintenance/inspection of high-risk industrial equipment, and 5+ years leadership experience. | Responsible for working with both HSB and Munich Re Underwriters to support profitable underwriting, by delivering timely and targeted account evaluations in high risk occupancies. The Principal Specialist will apply advanced technical knowledge and experience to provide detailed risk evaluations of an account by interpreting factors such as design, condition, operations, maintenance, and human elements. The Principal Specialist will determine how to improve/manage the risk through account engineering, loss control initiatives and consultative risk control engineering services. Oversees the development, implementation, and maintenance of engineering guidelines on multiple high risk occupanices. Provides training and leadership to other members of the High Risk Group, loss control engineering, and underwriting. Education And Experience • Bachelor’s degree in engineering and/or equivalent work experience is required • 15+ years of experience in operations, maintenance, inspection, insurance engineering, and/or repairs of process equipment associated with high value/risk occupancies such as power generation, primary metals, mining, pulp & paper, sugar, or glass • 5+ years experience leading/managing personnel and/or major equipment repair/installation projects as part of the experience noted above is preferred Knowledge And Skills • Comprehensive understanding of the machinery, operations, repair timelines, and process flow for multiple high risk occupancies • Excellent interpersonal skills • Excellent written and verbal communication • Self-starter; able to work with limited supervision and manage competing priorities. • Understanding of insurance industry and underwriting terms • Strong presentation and training skills At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.