HRU Tech

Lead complex technical programs managing cost, schedule, and performance to meet customer requirements. | Requires 6+ years program management experience, DoD/government program experience, security clearance eligibility, and a bachelor's degree. | Senior Program Manager To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job Summary: The Senior Program Manager is responsible for leading larger and more complex technical programs within the Defense Engineering Department. Activities include managing customer communications, creating project planning documents, and leading teams to successful completion of project technical deliverables. Focus will be on Cost, Schedule, and Performance management of the program. The position will interface with all parts of the organization, in addition to customers, sub-contractors, etc. Essential Duties and Responsibilities: Manage all cost aspects of the program from cradle to end of life. This includes leading the Request for Proposal) RFP process, to monthly reporting of program performance, to program closeout. Lead all schedule aspects of the program to ensure all teams are meeting their scheduled deliverables and customer need dates are met. Actively manage risk and develop solutions to meet program objectives. Lead all performance aspects of the program to ensure the collective team meets or exceeds the customers expectations/requirements as it relates to the Statement of Work (SOW). Manage manpower planning, personnel utilization, resource assignment, and program metrics via control documents to include budget sheets, an Integrated Master Schedule (IMS), Risk Register, Scope Amendment Log, etc. Lead teams to execute Program Reviews and Design Reviews to internal and external stakeholders. Support department needs associated with Business development and Forecasting. Instill a positive working environment where teams thrive and grow together to meet common goals/objectives. Lead by example, work to implement/improve processes/procedures and work instructions. Education and Experience (required): Bachelors degree in engineering, business or another related field. Minimum 6 years of program management experience and/or leading cross functional teams to established goals. Experience in program management practices and execution for government and defense industry and working with the U.S. Department of Defense (DoD). U.S. Citizen. Ability to obtain security clearance, minimum secret level. Education and Experience (preferred): Masters degree in engineering or business administration. Secret or higher security clearance. Project Management Certification (PMI / PMP or other). Skills, Knowledge and Abilities (required): Demonstrated ability to understand staffing demand and supply data metrics; strong problem solving and analytical skills; ability to make recommendations and provide guidance to effectively meet program staffing requirements. Proficient in Microsoft Office Suite (PowerPoint, Word, Excel and Project). Ability to effectively manage multiple projects. Effective communication skills, both written and verbal. #HRUProfessional

Provide pre-sale, at-sale, and post-sale technical consultation and support for home energy products, coordinating with multiple teams to ensure a seamless customer experience. | 8+ years electrical/electronic experience including 3+ years as an electrician, strong communication skills, proficiency with Microsoft Office tools, and preferably a technical degree. | Customer Support Specialist Location: Remote Pay: 35/hour Long term contract Summary We are seeking an experienced and customer-focused Customer Support Specialist to provide pre-sale, at-sale, and post-sale technical consultation and support for home energy products. This role ensures a seamless customer journey from consultation through installation and commissioning, with an emphasis on proactive issue resolution and delivering a white-glove experience for highly influential clientele. Key Responsibilities • Pre-Sale Technical Consultation Partner with Home Energy Consultants (HEC) to review customer profiles, assess site feasibility, and validate electrical requirements and product compatibility. Participate in consultation calls to set clear expectations on installation timelines, V2H functionality, and ESS integration. • At-Sale Final Review Join final sales calls to confirm bundle compatibility, reconfirm installation scope, and ensure customers fully understand integration details. • Post-Sale Support Provide technical oversight from sale through installation and commissioning. Support site assessments, coordinate with installers, review quotes, troubleshoot early issues, and remain engaged until the system is operational. Document all technical interactions. • Cross-Functional Coordination Collaborate with Sales, Installation, and Customer Care teams to ensure smooth handoffs and a world-class customer experience, following established Technical Advisor Integration processes. Candidate Value Proposition • Exposure to brand-new energy storage and production technologies. • Opportunity to deliver high-touch, premium service for prominent customers, including public figures and influencers. • Significant experience collaborating with product teams, OEMs, and third-party contractors. Qualifications • Experience: 8+ years in the electrical/electronic space, ideally with journeyman-level expertise and high emotional intelligence. • Education: Bachelors degree in Engineering or a related technical field preferred; high school diploma or equivalent considered with relevant experience. • Specialized Experience: 3+ years as an electrician or working with electrical components. EV charging equipment repair/installation experience strongly preferred. • Technical Skills: • Strong oral and written communication skills (must-have). • Proficiency with Microsoft Word, Outlook, Teams, and PowerPoint. • Solid background in electrical/electronic systems. Work Environment • Standard 1st shift hours (8:00 a.m. 5:00 p.m.). • High interaction with cross-functional teams, OEMs, and contractors. • Office-based environment with possibility for 100% remote work. • Team rhythm includes daily internal meetings, weekly cross-functional reviews, and ongoing customer communication. • Some flexibility and potential for contract extensions. The Process: To apply for this position, please follow these steps: Apply for this job with your current resume. Well get back to you the same day with some feedback on your application. Next youll be invited to an online screening conversation so we can go over the job requirements together and you can ask questions. After this stage well give you more feedback on your application and select the candidates to move forward in the process. Typically steps 1 to 4 takes less than 24 hours. EOE (including Disability/Veterans) #HRUPriority1