Hitch Equity

Manage client-facing mortgage technology projects by gathering requirements, coordinating engineering tasks, tracking timelines, and ensuring successful delivery with strong client communication. | 3+ years project management in technical environments, mortgage industry experience, familiarity with LOS systems, Agile/Scrum knowledge, and US work authorization. | Note: The job is a remote job and is open to candidates in USA. Hitch Equity is building the next-generation digital lending infrastructure for home equity and non-QM products, and they are seeking a Mortgage Project Manager to bridge the gap between clients and the engineering team. The role involves managing client-facing requirements, project timelines, and ensuring successful execution of mortgage technology implementations. Responsibilities • Serve as the primary liaison between Hitch clients and internal teams, attending all client-facing calls. • Gather, document, and prioritize business requirements from clients. • Translate requirements into actionable tasks for engineering, ensuring clarity and alignment. • Manage project timelines, deliverables, and communication across multiple stakeholders. • Monitor progress, identify risks, and proactively drive resolution. • Build strong client relationships and ensure client satisfaction throughout implementations. • Collaborate closely with product leadership to feed client insights into the product roadmap. • Travel once per quarter for in-person client meetings or internal planning sessions. Skills • 3+ years experience in project management, client success, or product delivery within a technical environment. • Proven track record of managing client-facing technology projects from kickoff through delivery. • Strong organizational and communication skills — able to speak fluently with both clients and engineers. • Ability to manage multiple projects in parallel, balance competing priorities, and meet deadlines. • U.S.-based, authorized to work in the United States. • Mortgage industry experience (underwriting, processing, loan officer support). • Familiarity with loan origination systems (LOS) such as Encompass, LendingPad, or others. • Prior experience in fintech, proptech, or regulated industries. • Hands-on experience with Agile/Scrum, Jira, Asana, or equivalent project management tools. Benefits • Competitive pay (range dependent on experience with base + performance bonus potential). • Equity options — share in the upside of a high-growth fintech. • Health, dental, and vision benefits. • Flexible remote work, with quarterly travel to San Francisco or client locations. Company Overview • Hitch turns traditional lenders into Home Equity fintech's. With our end-to-end platform we have one turn-key platform. It was founded in 2023, and is headquartered in Bend, Oregon, USA, with a workforce of 11-50 employees. Its website is https://www.hitchequity.com/. Company H1B Sponsorship • Hitch Equity has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.