HireArt

Provide onsite HR and operations support to contract workers, ensuring smooth workforce execution and positive employee experience. | 3+ years client services or workforce operations experience with strong communication, organizational, and problem-solving skills. | Expected compensation: 75,000.00 - 85,000.00 USD Per Year As an HR and Operations Site Lead at HireArt, you’ll be a key member of our Client Services team, providing human resources and people operations support to HireArt contract workers on-site in Dallas. You’ll be dedicated to resolving worker inquiries, and ensuring that our workers and client have a positive work experience. You’ll also work to identify the root cause of problems and their solutions in a highly efficient and professional manner. You will need to think critically about the contractor experience to anticipate the needs of our contract workers and our client. This includes identifying areas of process improvement and making process/product suggestions to create the best experience for all users of our platform. Day to day, the Operations Site Lead will use strong prioritization and time management skills to create a joyous employment experience in a highly autonomous environment. As An HR And Operations Site Lead, You’ll • Serve as the onsite owner for contract workforce execution, ensuring workers are day-one ready through clear pre-start communications, expectation-setting, accurate entry of contractor data into HiBob and HireArt systems. • Support day-one contractor orientations, ensuring a smooth start through clear expectations, policy education, and real-time support. • Act as the primary onsite point of contact for Tier 1 and Tier 2 workforce inquiries (Deputy channel, payroll, timesheets, PTO, benefits, scheduling), resolving issues in person when possible and escalating efficiently when required. • Own onsite interview scheduling and rescheduling as hiring volume scales, coordinating logistics and changes to minimize disruptions and allow hiring managers to remain focused on candidate evaluation and decision-making. • Track and analyze contract worker retention and attrition data, identifying trends, risks, and improvement opportunities, and proactively sharing insights with client stakeholders and internal teams. • Provide onsite coaching and corrective conversations related to attendance, punctuality, professionalism, and workplace conduct, reinforcing expectations and addressing issues early. • Serve as the initial onsite responder for workplace incidents and communications, documenting details and coordinating timely escalation in partnership with HR, site leadership, and centralized Client Services. • Maintain a regular presence at operational sites (e.g., vehicle depots, testing yards), building trust with workers and proactively identifying risks, engagement gaps, or support needs. • Promote a culture of safety, compliance, and respect by reinforcing site-specific policies and serving as a visible, consistent onsite resource. • Support payroll execution by coordinating with third-party providers, resolving discrepancies, and ensuring accurate, timely processing for onsite workers. • Execute workforce discipline and terminations in coordination with centralized Client Services and HR partners, ensuring consistency, compliance, and professionalism. • Coordinate mass workforce communications in partnership with engagement, account management, and cross-functional teams to ensure clarity, alignment, and timely delivery. • Support benefits administration activities, including annual open enrollment, by providing onsite guidance and answering worker questions. • Identify recurring issues, inefficiencies, and support trends, and proactively surface insights and recommendations to the appropriate stakeholders. • Contribute to the development, improvement, and implementation of scalable workforce processes and best practices. • Partner cross-functionally with Avride HR, Product, Account Management, Finance, Payroll, and Operations teams to support evolving workforce and client needs. • Serve as a visible onsite leader representing HireArt’s brand and values, contributing to a positive, professional, and safe work environment. Requirements • 3+ years of experience in a client services, workforce operations, or people-facing role providing direct onsite support in a fast-paced environment. • Proven experience delivering performance feedback and participating in sensitive workforce conversations, including corrective action and terminations, in partnership with HR and leadership. • Working knowledge of labor standards and employment practices as they apply to onsite workforce operations and compliance. • Strong data and systems aptitude, including experience maintaining accurate workforce records using tools such as Google Sheets and data validation workflows. • Highly organized and proactive, with the ability to independently manage priorities, anticipate issues, and execute with attention to detail. • Strong written and verbal communication skills, with the ability to engage effectively with workers, managers, and senior stakeholders. • Demonstrated ability to think critically about operational challenges, assess risk, and make sound recommendations in a dynamic environment. • Comfort working across modern collaboration and workflow tools (e.g., Zendesk, Slack, Google Workspace) to manage communication and execution at scale • Empathetic, professional, and relationship-driven, with a natural ability to build trust and credibility onsite. You’ll Really Stand Out If You Have • 5+ years of Operations, HR, Employee Experience, or Workforce Management experience. • Experience supporting frontline or onsite workforces in regulated, safety-sensitive, or operationally complex environments. • Background working in autonomous driving, mobility, logistics, or similar technology-enabled operational industries. • Experience operating in high-growth or startup environments where processes are evolving and adaptability is critical. • A demonstrated ability to build strong, durable relationships with clients, workers, and cross-functional internal teams. HireArt Offers a Benefits Package That Includes • Dental, medical, and vision for yourself and your dependents • Life and disability insurance • Paid Parental Leave • Work-from-home stipends, including: • Workspace/home office set-up • Company supplied Apple laptop • Phone/internet stipend • Uncapped PTO as well as paid office holidays • 401(K) through Fidelity This is an onsite, full-time, 6-month contract-to-hire position with HireArt and is open to candidates who reside and are authorized to work in the United States. Unfortunately, we're unable to offer sponsorships or do corp-to-corp. HireArt values diversity and is an Equal Opportunity Employer, which is why we are interested in every qualified candidate, regardless of their background, how they identify, or their inclusion in any protected class.

Provide onsite HR and operations support to contract workers, manage workforce processes, and ensure positive worker and client experiences. | 3+ years in client services or workforce operations with experience in performance feedback, labor standards, data management, and strong communication skills. | Expected compensation: 75,000.00 - 85,000.00 USD Per Year As an HR and Operations Site Lead at HireArt, you’ll be a key member of our Client Services team, providing human resources and people operations support to HireArt contract workers on-site in Dallas. You’ll be dedicated to resolving worker inquiries, and ensuring that our workers and client have a positive work experience. You’ll also work to identify the root cause of problems and their solutions in a highly efficient and professional manner. You will need to think critically about the contractor experience to anticipate the needs of our contract workers and our client. This includes identifying areas of process improvement and making process/product suggestions to create the best experience for all users of our platform. Day to day, the Operations Site Lead will use strong prioritization and time management skills to create a joyous employment experience in a highly autonomous environment. As An HR And Operations Site Lead, You’ll • Serve as the onsite owner for contract workforce execution, ensuring workers are day-one ready through clear pre-start communications, expectation-setting, accurate entry of contractor data into HiBob and HireArt systems. • Support day-one contractor orientations, ensuring a smooth start through clear expectations, policy education, and real-time support. • Act as the primary onsite point of contact for Tier 1 and Tier 2 workforce inquiries (Deputy channel, payroll, timesheets, PTO, benefits, scheduling), resolving issues in person when possible and escalating efficiently when required. • Own onsite interview scheduling and rescheduling as hiring volume scales, coordinating logistics and changes to minimize disruptions and allow hiring managers to remain focused on candidate evaluation and decision-making. • Track and analyze contract worker retention and attrition data, identifying trends, risks, and improvement opportunities, and proactively sharing insights with client stakeholders and internal teams. • Provide onsite coaching and corrective conversations related to attendance, punctuality, professionalism, and workplace conduct, reinforcing expectations and addressing issues early. • Serve as the initial onsite responder for workplace incidents and communications, documenting details and coordinating timely escalation in partnership with HR, site leadership, and centralized Client Services. • Maintain a regular presence at operational sites (e.g., vehicle depots, testing yards), building trust with workers and proactively identifying risks, engagement gaps, or support needs. • Promote a culture of safety, compliance, and respect by reinforcing site-specific policies and serving as a visible, consistent onsite resource. • Support payroll execution by coordinating with third-party providers, resolving discrepancies, and ensuring accurate, timely processing for onsite workers. • Execute workforce discipline and terminations in coordination with centralized Client Services and HR partners, ensuring consistency, compliance, and professionalism. • Coordinate mass workforce communications in partnership with engagement, account management, and cross-functional teams to ensure clarity, alignment, and timely delivery. • Support benefits administration activities, including annual open enrollment, by providing onsite guidance and answering worker questions. • Identify recurring issues, inefficiencies, and support trends, and proactively surface insights and recommendations to the appropriate stakeholders. • Contribute to the development, improvement, and implementation of scalable workforce processes and best practices. • Partner cross-functionally with Avride HR, Product, Account Management, Finance, Payroll, and Operations teams to support evolving workforce and client needs. • Serve as a visible onsite leader representing HireArt’s brand and values, contributing to a positive, professional, and safe work environment. Requirements • 3+ years of experience in a client services, workforce operations, or people-facing role providing direct onsite support in a fast-paced environment. • Proven experience delivering performance feedback and participating in sensitive workforce conversations, including corrective action and terminations, in partnership with HR and leadership. • Working knowledge of labor standards and employment practices as they apply to onsite workforce operations and compliance. • Strong data and systems aptitude, including experience maintaining accurate workforce records using tools such as Google Sheets and data validation workflows. • Highly organized and proactive, with the ability to independently manage priorities, anticipate issues, and execute with attention to detail. • Strong written and verbal communication skills, with the ability to engage effectively with workers, managers, and senior stakeholders. • Demonstrated ability to think critically about operational challenges, assess risk, and make sound recommendations in a dynamic environment. • Comfort working across modern collaboration and workflow tools (e.g., Zendesk, Slack, Google Workspace) to manage communication and execution at scale • Empathetic, professional, and relationship-driven, with a natural ability to build trust and credibility onsite. You’ll Really Stand Out If You Have • 5+ years of Operations, HR, Employee Experience, or Workforce Management experience. • Experience supporting frontline or onsite workforces in regulated, safety-sensitive, or operationally complex environments. • Background working in autonomous driving, mobility, logistics, or similar technology-enabled operational industries. • Experience operating in high-growth or startup environments where processes are evolving and adaptability is critical. • A demonstrated ability to build strong, durable relationships with clients, workers, and cross-functional internal teams. HireArt Offers a Benefits Package That Includes • Dental, medical, and vision for yourself and your dependents • Life and disability insurance • Paid Parental Leave • Work-from-home stipends, including: • Workspace/home office set-up • Company supplied Apple laptop • Phone/internet stipend • Uncapped PTO as well as paid office holidays • 401(K) through Fidelity This is an onsite, full-time, 6-month contract-to-hire position with HireArt and is open to candidates who reside and are authorized to work in the United States. Unfortunately, we're unable to offer sponsorships or do corp-to-corp. HireArt values diversity and is an Equal Opportunity Employer, which is why we are interested in every qualified candidate, regardless of their background, how they identify, or their inclusion in any protected class.

Manage and maintain AWS infrastructure, perform upgrades and patching, automate operations, and monitor system health to ensure reliability and security. | 3+ years AWS administration experience with hands-on knowledge of core AWS services, patching, automation scripting, and monitoring tools. | Expected compensation: 68.00 - 80.00 USD Per Hour HireArt is helping a global leader in AI development find an operations-focused AWS Cloud Ops/System Admin to support infrastructure reliability and lifecycle management. In this role, you’ll manage and maintain AWS-based infrastructure, ensuring systems remain secure, up-to-date, and operationally efficient. You’ll lead upgrade and remediation efforts across services and dependencies while identifying opportunities to reduce operational overhead through automation and improved monitoring. The ideal candidate has deep experience in infrastructure management, system lifecycle maintenance, and security best practices within cloud environments. As An AWS Cloud Ops/System Admin, You Will • Own end-to-end planning and execution of software and version upgrades across AWS environments, including services, runtimes, and dependencies. • Identify and remediate systems approaching end-of-life or end-of-support (EOL/EOS), including operating systems, managed services (e.g., RDS, ElastiCache), and third-party components. • Manage large-scale patching initiatives and perform upgrades with minimal downtime and operational impact. • Identify repetitive operational tasks and implement automation, self-healing mechanisms, and monitoring improvements. • Monitor system health and performance using tools such as Datadog and CloudWatch, driving optimization and reliability. • Maintain and improve infrastructure using tools such as AWS SSM, Terraform, Atlantis, and Kubernetes. Requirements • 3+ years of experience in AWS administration • Hands-on experience with core AWS services (e.g., EC2, VPC, IAM, S3, RDS, EKS) • Proven experience managing patching programs and performing system and middleware upgrades with minimal downtime • Proficiency with infrastructure and configuration management tools (e.g., AWS SSM, Terraform, Atlantis, Kubernetes) • Experience with scripting (e.g., Bash, Python) for operational automation • Experience with monitoring tools (e.g., Datadog, CloudWatch) • Strong understanding of system reliability, security, and operational best practices Bonus Qualifications • Experience with additional cloud platforms such as Azure or Google Cloud Platform Benefits • 96 hours of PTO accrued per year at a rate of 1 hour for every 20 hours worked • 13 paid holidays • Pre-tax commuter benefits • Employer (HireArt) Subsidized healthcare benefits • Flexible Spending Account for healthcare-related costs • HireArt covers all costs for short and long-term disability and life insurance • 401k package Commitment: This is a full-time, ongoing contract position staffed via HireArt. The role is remote and open to U.S.-based candidates (excluding California), with a preference for candidates who can work PST hours. HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.