Hippo Insurance

Advise leaders on organizational health and manage full HRBP cycle including employee relations case management. | Bachelor's degree and 5+ years HRBP experience in regulated industries with strong analytical skills. | Title: People Business Partner (HRBP) Location: Austin, TX / Dallas, TX (hybrid) Reports To: Principal, Sr. People Strategy Partner About Hippo: Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most. Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement. If you're energized by building what's next, we'd love to meet you. About You: You are a credible, independent People Business Partner who thrives in complex, customer-facing environments. You bring hands-on experience supporting Sales, Service, or Claims organizations — and you understand the pace, accountability culture, and people dynamics that come with them. You manage the full HRBP cycle without day-to-day oversight: diagnosing org health issues, navigating employee relations (ER) with sound judgment, and translating business problems into people solutions that land. You're as comfortable coaching a frontline manager through a difficult performance conversation as you are synthesizing engagement data to brief a senior leader. You hold a high bar for consistency and confidentiality, and you build trust quickly — with the people in the room and the ones who aren't. You bring a working knowledge of insurance, financial services, or a similarly regulated industry, and you're not looking to be handed a playbook. What You’ll Do: Serve primarily as the People Business Partner for customer-facing functions including Sales, Service, and/or Claims — advising leaders on org health, talent, performance, and workforce planning Translate business challenges into people recommendations; anticipate people risks before they become operational problems and bring a clear point of view to leadership Coach frontline and mid-level managers on performance management, difficult conversations, and team development with consistency and practical guidance Partner with L&D to strengthen manager and leadership effectiveness; connect managers to the right resources and close capability gaps within your client groups Drive culture and engagement within your client groups by identifying issues early, facilitating solutions, and tracking measurable progress Execute ER case management across Hippo from intake through resolution, with disciplined documentation and risk-aware judgment Advise managers on policy interpretation, conduct matters, and performance actions; ensure consistent and legally compliant application across client groups Partner with People Operations, Talent Acquisition, People Programs, and Total Rewards (compensation & benefits) to deliver integrated people programs; interpret workforce data to surface trends and actionable recommendations Contribute to cross-functional People initiatives and support the Director, People Business Partnerships on enterprise priorities as needed Must Haves: Bachelor's degree in Human Resources, Business Administration, or a related field; advanced degree a plus 5+ years of progressive HR Business Partner experience with demonstrated depth in employee relations and performance management Experience supporting Sales, Service, or Claims organizations — you understand the pace and accountability culture of customer-facing, operationally intensive functions Strong analytical capability; able to interpret workforce data, identify trends, and translate findings into clear recommendations Demonstrated ability to manage ER matters independently and in a consistent, risk-aware, and legally sound manner from intake through resolution Exceptional judgment, confidentiality, and the ability to build trust quickly with managers and leaders at all levels Excellent written and verbal communication skills; able to advise with clarity and hold a position under pressure Experience in insurance, financial services, banking, or a similarly regulated industry strongly preferred; familiarity with technology-enabled or operationally complex environments a plus Nice to Haves: Property & Casualty insurance experience HR certifications a plus: SHRM-CP, SHRM-SCP, PHR, SPHR, or GPHR Benefits and Perks Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) Equity - This position is eligible for equity compensation Training and Career Growth - Training and internal career growth opportunities Flexible Time Off - You know when and how you should recharge Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. Hippo CCPA

Serve as HRBP supporting customer-facing teams with employee relations, performance management, and organizational health. | 5+ years HRBP experience with strong employee relations, coaching, and data analysis skills in regulated or operationally complex environments. | Title: People Business Partner (HRBP) Location: Austin, TX / Dallas, TX (hybrid) Reports To: Principal, Sr. People Strategy Partner About Hippo: Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most. Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement. If you're energized by building what's next, we'd love to meet you. About You: You are a credible, independent People Business Partner who thrives in complex, customer-facing environments. You bring hands-on experience supporting Sales, Service, or Claims organizations — and you understand the pace, accountability culture, and people dynamics that come with them. You manage the full HRBP cycle without day-to-day oversight: diagnosing org health issues, navigating employee relations (ER) with sound judgment, and translating business problems into people solutions that land. You're as comfortable coaching a frontline manager through a difficult performance conversation as you are synthesizing engagement data to brief a senior leader. You hold a high bar for consistency and confidentiality, and you build trust quickly — with the people in the room and the ones who aren't. You bring a working knowledge of insurance, financial services, or a similarly regulated industry, and you're not looking to be handed a playbook. What You’ll Do: • Serve primarily as the People Business Partner for customer-facing functions including Sales, Service, and/or Claims — advising leaders on org health, talent, performance, and workforce planning • Translate business challenges into people recommendations; anticipate people risks before they become operational problems and bring a clear point of view to leadership • Coach frontline and mid-level managers on performance management, difficult conversations, and team development with consistency and practical guidance • Partner with L&D to strengthen manager and leadership effectiveness; connect managers to the right resources and close capability gaps within your client groups • Drive culture and engagement within your client groups by identifying issues early, facilitating solutions, and tracking measurable progress • Execute ER case management across Hippo from intake through resolution, with disciplined documentation and risk-aware judgment • Advise managers on policy interpretation, conduct matters, and performance actions; ensure consistent and legally compliant application across client groups • Partner with People Operations, Talent Acquisition, People Programs, and Total Rewards (compensation & benefits) to deliver integrated people programs; interpret workforce data to surface trends and actionable recommendations • Contribute to cross-functional People initiatives and support the Director, People Business Partnerships on enterprise priorities as needed Must Haves: • Bachelor's degree in Human Resources, Business Administration, or a related field; advanced degree a plus • 5+ years of progressive HR Business Partner experience with demonstrated depth in employee relations and performance management • Experience supporting Sales, Service, or Claims organizations — you understand the pace and accountability culture of customer-facing, operationally intensive functions • Strong analytical capability; able to interpret workforce data, identify trends, and translate findings into clear recommendations • Demonstrated ability to manage ER matters independently and in a consistent, risk-aware, and legally sound manner from intake through resolution • Exceptional judgment, confidentiality, and the ability to build trust quickly with managers and leaders at all levels • Excellent written and verbal communication skills; able to advise with clarity and hold a position under pressure • Experience in insurance, financial services, banking, or a similarly regulated industry strongly preferred; familiarity with technology-enabled or operationally complex environments a plus Nice to Haves: • Property & Casualty insurance experience • HR certifications a plus: SHRM-CP, SHRM-SCP, PHR, SPHR, or GPHR Benefits And Perks Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: • Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) • Equity - This position is eligible for equity compensation • Training and Career Growth - Training and internal career growth opportunities • Flexible Time Off - You know when and how you should recharge • Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers • Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. Hippo CCPA

Lead and build the marketing analytics function, develop data-driven insights and reporting, collaborate cross-functionally to optimize marketing performance, and manage a high-performing analytics team. | 7+ years in business or marketing analytics leadership, strong SQL and Tableau skills, programming in Python or R, statistical modeling expertise, experience with paid marketing channels and attribution, and excellent communication. | Title: Senior Manager, Marketing Analytics Location: Austin, TX (Hybrid) Reporting to: Chief Marketing Officer About Hippo: Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We'll also help you find coverage for everything life brings-from auto to flood-reimagining how you care for your home. About This Role: We are seeking a strategic and data-driven Senior Manager of Marketing Analytics to lead and shape our analytics strategy within a fast-paced, high-impact team. You will be a vital thought partner to the Marketing team and executive leadership, translating complex data into clear, actionable insights. This role offers a unique opportunity for a seasoned leader to build a best-in-class analytics function from the ground up. Your work will directly inform our customer acquisition strategies, targeting, and spend as well as our customer communication, engagement, and retention efforts across all channels. The ideal candidate will be passionate about using data to solve complex challenges, drive growth, optimize marketing performance, and inform critical decisions across the company. With significant autonomy and visibility, this individual will play a key role in influencing Hippo's growth trajectory and overall success. This is a key marketing position that requires a hands-on approach. You will be a vital thought partner to the Marketing team and executive leadership, translating complex data into clear, actionable insights. Your work will directly inform our customer acquisition strategies, targeting, and spend as well as our customer communication, engagement, and retention efforts across all channels. You will be responsible for creating the vision for our marketing analytics function and executing a roadmap to get us there. About You: You thrive in a fast-paced environment where you're eager to roll up your sleeves and lead with a true player/coach mentality. You are passionate about turning complex data into clear, actionable insights that drive strategic decisions. As a collaborative and inspiring leader, you excel at managing and mentoring high-performing teams, fostering a culture of continuous growth and excellence. While you value teamwork and open communication, you are equally comfortable working independently and taking initiative. What You'll Do: • Analytics Strategy & Leadership: Define, build, and lead our marketing analytics strategy, becoming a key decision-maker in how we leverage data to shape our marketing and communications approach • Performance Measurement & Reporting: Provide and maintain centralized reporting in a Tableau dashboard to analyze large volumes of quantitative and qualitative data. You will be responsible for interpreting results, providing actionable insights, and presenting findings to leadership. • Data-Driven Growth: Infuse marketing strategy with data-driven insights and optimizations across all channels, including but not limited to SEM, paid digital, social, search, television, radio, direct mail, and affiliate marketing. • Cross-Functional Collaboration: Partner with the Marketing team, Business Analytics, and Finance to develop and align on key performance indicators (KPIs), data mapping documents, and measurement plans. You will also collaborate on budget planning, performance projections, and monthly spend reconciliation. • Testing & Optimization: Draft hypotheses and design test structures (A/B, incrementality, etc.) to identify opportunities for scale and efficiency, directly contributing to overall growth and ROI. • Modeling & Forecasting: Build and maintain predictive models for financial and performance projections, and to quantify customer lifetime value (CLTV). • Data Infrastructure & Integrity: Own UTM parameters, offline media tracking, naming conventions, and documentation. You will collaborate with the Data Analytics team to set up partner data ingestion and ensure data integrity for automated reporting. • Attribution Strategy: Assist in the assessment and development of a multi-touch and shared attribution measurement strategy. • People Management: Build, develop and manage marketing analytics team to drive successful outcomes for the business and the team. Must Haves: • Experienced Leader: 7+ years of experience in business or marketing analytics, with a passion for building and leading a strategic function in a fast-paced, startup environment. • Naturally Curious: You have a deep passion for data and a natural curiosity that drives you to dig below the surface to uncover new insights. • Technical Expert: Strong proficiency in SQL and experience building dashboards and databases. Expert-level skills with Excel, visualization tools (Tableau), and programming languages (Python or R). • Strategic & Analytical: Deep understanding of statistical concepts and techniques, with the ability to apply them to execute analytics projects (e.g., media/marketing mix models, segmentation, forecasting). • Integrated Marketer: Strong exposure to paid marketing channels (mobile, social, digital) and an understanding of attribution. Ideal candidates will also have experience with offline media impact. • Exceptional Communicator: Excellent verbal and written communication skills with a proven ability to present complex findings and influence stakeholders at all levels. Nice to Haves: • Previous work experience in insurance, financial industry and on D2C channels is a plus. Benefits and Perks Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our Hippos with: • Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) • Equity - This position is eligible for equity compensation • Training and Career Growth - Training and internal career growth opportunities • Flexible Time Off - You know when and how you should recharge • Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers • Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo's applicants are considered solely based on their qualifications, without regard to an applicant's disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo's People Team to make the need for an accommodation known.