Highline College (WA)

Manage recruitment, marketing, advising, and community partnerships for workforce career pathways programs. | Bachelor's degree and 2 years advising or recruitment experience, strong communication and organizational skills. | Posting will remain open until filled. Priority consideration for applications received by March 26, 2026. The Program Manager for Workforce Career Pathways is assigned to support academic programs within identified workforce pathways. The position is responsible for the recruitment, marketing, navigation and first quarter advising of students in these identified pathways. The key functions of this role are to ensure that students are fully supported from initial inquiry through first quarter enrollment with a clean hand-off to a faculty advisor. The Program Manager for Workforce Career Pathways with a focus on partnerships and recruitment, supports the Allied and Behavioral Health departments. This position will manage the workforce program marketing efforts as well as community partner relations. This position will work closely with the Outreach & Recruitment and Marketing departments, regularly attending department meetings and serving as the outreach and marketing liaison for the workforce pathways team. This is a full-time exempt, at will position reporting to the Associate Dean of Workforce Pathways. This position will require working some evenings and weekends and will require some travel.Recruitment and Marketing • Collaborate with pathway faculty and staff to identify outreach goals aligned with departments strategic priorities; • Coordinate and facilitate (in collaboration with WES, TSC, Entry Advising and CTC) events, information sessions, presentations and admissions clinics (in-person and virtually, day and evening/weekend) to promote pathway offerings; • Participate in ELCAP classroom visits; • Manage CRM inquiry pipeline for students in assigned workforce pathways; • Coordinate and lead community recruitment efforts (including Employment Security Department, Department of Social and Human Services and other community based organization partners) that focus on adult learners and diverse student populations; • Participate in enrollment and new student orientation events; • Collaborate on the coordination of career fairs and career readiness events on campus; • Create and implement targeted marketing materials (rack cards, website updates); • Manage in collaboration with the other Program Managers for Workforce Career Pathways, in the development and dissemination of workforce programs marketing materials and e-recruitment activities; • Ensure marketing and presentation materials distributed to schools and community partners are current; • Collaborate with Continuing Education, AAS and BAS program department coordinators and faculty to support and facilitate coordinated recruitment efforts and activities. Student Navigation • Manage CRM applicant pipelines for students who have applied for workforce programs in the Human Services and the allied and behavior health pathways; • Support workforce students from time of inquiry through enrollment in their first quarter; • Provide accessible, responsive, and trauma-informed 1:1 student support; • Provide technical assistance with the application, identifying funding options, account activation and registration process; • Maintain current knowledge of campus policies and procedures to facilitate effective linkages to services. Advising • Provide first quarter academic advising to include: career exploration, basic course sequencing, program options, PLA, prerequisites, placement needs for Math and English, selection and registration; • Guide students in career exploration to include: identification of educational goals and academic pathway and utilization of career exploration tools and resources; • Work with the faculty advising team to assign students a faculty advisor. Administrative • Track and monitor student progression through CRM pipelines; collecting and analyzing data to measure where we are losing students; • Document all significant student interactions in Watermark under advising notes; • Provide progress reports to the workforce team on needs, challenges, and accomplishments; • Track, analyze and report data on community partner recruitment and career readiness events; • Coordinate career fairs and career readiness events in collaboration with the Career and Transfer Center; • Collaborate with O&R and marketing departments to align outreach efforts; • Attend O&R and marketing department meetings; relay information and changes to the workforce team; • Attend pathway department/division meetings and advisory committee meetings. Skills and Abilities • Strong communication skills; excellent written, oral, and cross-cultural communication; comfortable with public speaking, and making presentations to diverse audiences; • Demonstrated customer service focus and experience; • Strong interpersonal skills with the ability to establish and maintain cooperative relations with diverse individuals and groups; • Technology skills to efficiently navigate an electronic environment, including familiarity with Microsoft Office Suite, ctcLink/PeopleSoft, and Google drive; • Strong organizational skills with an ability to manage timelines, details, and competing priorities; • Ability to be a self-starter with the willingness to take appropriate initiative and exercise independent decision-making; • Adaptability & flexibility with the capacity to work independently and collaboratively; • Consider equity and access issues that impact student access and completion. Required Qualifications • Bachelor’s degree OR any combination of relevant education, training, and experience that indicates successful performance of the major responsibilities of this position; • 2 years of advising, college recruitment, or related experience. Desired Qualifications • Experience working in a community college or strong understanding of the community college system and navigating college processes; • Experience with Customer Relations Management (CRM) software; • Experience as an adult learner or working with adult learners; • Understanding of student success milestones and college success strategies; • Bilingual/bicultural or significant multi-cultural experiences and/or competence in a language in addition to English. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. THE COLLEGE Founded in 1961, Highline College was the first community college to be established in King County and is one of 34 community and technical colleges. More than 350,000 alumni have graduated from Highline over the years. Nestled between Seattle and Tacoma, we are located on the traditional village sites of the Muckleshoot, Puyallup and many other Coast Salish tribes. Highline prioritizes access for all students, staff, and faculty, which is evident in our Mission, Vision, and Values. We are proud Highline strives to improve access to Education for our student community. Those who come to our college bring unique personal experiences, beliefs, and perspectives and make us better. We strive to provide and highlight resources to support our students, staff, and faculty by fostering a equal opportunity focused workplace that reflects the communities we serve. APPLICATION PROCEDURE Your online application must include the following to be considered complete: 1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position; 2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position. CONDITIONS OF EMPLOYMENT: National Criminal Background Check may be required. APPLICATIONS MUST BE FILED ONLINE AT: https://www.governmentjobs.com/careers/highline NEED APPLICATION HELP? Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time. HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER Highline College is an equal opportunity employer. We strive to create a working environment that includes and respects all cultural, racial, ethnic, sexual orientations, and gender identities. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status. REASONABLE ACCOMMODATIONS The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service. TITLE IX POLICY Highline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty-and-staff/policies/title-ix/ The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.

Provides high-level administrative support to the Vice President of Student Services, managing schedules, communications, budgets, and division operations. | Requires 4+ years of direct administrative support experience, proficiency in Microsoft Office and Google Workspace, and ability to handle sensitive information. | Salary: $65,000.00 - $75,000.00 Annually Location : Highline College 2400 S 240th St Des Moines, WA Job Type: EXEMPT Job Number: 202602-EAVPSS Division: STUDENT SERVICES Opening Date: 01/30/2026 Closing Date: Continuous General Summary This posting will remain open until the position is filled. Priority screening for applications received by February 15, 2026. The Executive Assistant to the Vice President of Student Services provides high-level, confidential administrative and executive support to the Vice President and the Student Services leadership team. This position manages complex scheduling, coordinates division-wide activities, supports strategic initiatives, and serves as a primary point of contact for internal and external stakeholders. The role requires professionalism, discretion, independent judgment, and the ability to operate effectively in a fast-paced, complex higher education environment. The Executive Assistant also provides operational leadership for Student Services facilities, communications, events, fiscal processes, and governance support, ensuring effective division operations and communication. This position is a salaried overtime eligible, at-will, full-time position. Essential Tasks Reporting to the Vice President of Student Services, this position will: • Provide direct confidential, administrative and strategic support to the Vice President for Student Services; • Schedule meetings and maintain the calendar for the Vice President; • Draft, edit, and proofread correspondence, reports, and official communications; • Serve as the primary liaison between the Vice President's Office and campus stakeholders, external partners, and community members; • Maintain correspondence, reports, meeting minutes, policies, procedures and marketing materials for the Student Services Division; • Prepare agendas, meeting materials, presentations, and follow-up documentation; • Coordinate travel, lodging and conference registrations for the Vice President and other Student Services administrators; • Coordinate with facilities for building-related issues; • Coordinate division budget development; • Track and maintain up-to-date reports on all student services budgets; • Monitor, sign or obtain Vice President signature, and process materials and services requests and requests for payments; • Serve on various campus committees (e.g. Commencement Committee, Budget Advisory Council); • Post notifications from Student Services departments to SCALA media screens as requested; • Maintain and update Student Services webpages; • Oversee the production of the Student Services quarterly newsletter; • Manage expenses via purchase-card purchases, reconciliation, travel authorizations, and expense reports. • Certify documentation for related student service programs (ex. Running Start, Conduct, Northwest Athletic Conference (NWAC), etc.) • Assist with division-wide projects, initiatives, and strategic planning efforts; • Track deadlines, action items, and deliverables to ensure timely completion; • Draft, edit, and proofread correspondence, reports, and official communications. Skills & Abilities • Proficiently use Microsoft Office, Google G Suite and PeopleSoft or basic CRM; • Communicate effectively, both verbally and in writing; • Streamline small and large team communications through Microsoft Teams platform; • Accurately manage and track budgets; • Work collaboratively with the Student Services Leadership team to problem-solve and mediate conflict and complaints; • Serve and interact with diverse populations; • Handle sensitive and confidential information with discretion and integrity; • Exercise sound judgment in prioritizing tasks and responding to urgent matters; • Strong organizational, time-management, and multitasking skills; • Excellent written and verbal communication skills; • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and/or Google Workspace; • Demonstrated ability to work independently and collaboratively. Qualifications Minimum Qualifications • High school diploma or equivalent ; AND • 4+ years of experience providing direct administrative support. Preferred Qualifications • AA or Bachelor's Degree; • Experience in higher education or a community college setting; • Multi/bi-lingual. Supplemental Information Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. THE COLLEGE Founded in 1961, Highline College was the first community college to be established in King County and is one of 34 community and technical colleges. More than 350,000 alumni have graduated from Highline over the years. Nestled between Seattle and Tacoma, we are located on the traditional village sites of the Muckleshoot, Puyallup and many other Coast Salish tribes. Highline prioritizes access for all students, staff, and faculty, which is evident in our Mission, Vision, and Values. We are proud Highline strives to improve access to Education for our student community. Those who come to our college bring unique personal experiences, beliefs, and perspectives and make us better. We strive to provide and highlight resources to support our students, staff, and faculty by fostering a equal opportunity focused workplace that reflects the communities we serve. APPLICATION PROCEDURE Your online application must include the following to be considered complete: 1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position; 2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position. CONDITIONS OF EMPLOYMENT: • National Criminal Background Check may be required. APPLICATIONS MUST BE FILED ONLINE AT: https://www.governmentjobs.com/careers/highline NEED APPLICATION HELP? Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time. HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER Highline College is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identities. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status. REASONABLE ACCOMMODATIONS The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service. TITLE IX POLICY Highline College complies with Title IX regulations. For details on our policies, see our website The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process. NON-DISCRIMINATION STATEMENT The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The Title IX Coordinator, Danielle Slota, can be reached at (206) 592-3600 or 2400 S. 240th St. Des Moines, WA 98198. Building 12, President's Office For accessibility needs, Melanie Lawson, can be reached at (206) 592-3320 or 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources. The Vice President of Human Resources, Melanie Lawson, can be reached at (206) 592-3320 or 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources. You can receive this information in an alternate format by contacting hrstaff@highline.edu. Benefits for full time employees are explained in detail on our page. 01 Do you have a high school diploma or equivalent ; AND 4+ years of experience providing direct administrative support? • Yes • No 02 I understand that to be consider for this position my application must be complete. Your online application must include the following to be considered complete:1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position; • Yes • No Required Question