HEB

Providing excellent customer service, stocking and maintaining the department, and ensuring safety and sanitation standards. | High school diploma, strong communication skills, ability to work in a fast-paced environment. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Stocking: - Stocks and rotates items as needed - Assists with inventory control; loads, unloads, and moves product - Organizes, cleans, and prepares back area for the night crew and incoming trucks - Organizes merchandise on pallets to make the department presentable to the public - Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed - Maintains standards in shrink, safety, inventory control, and sanitation - Checks shipments for out-of-date and damaged product to ensure freshness and quality of products - Builds, stocks, maintains, and takes down store displays - Performs the duties of Customer Service Assistant as needed Customer Service: - Provides superior customer service - Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise Sales: - Merchandises product effectively - Uses suggestive selling techniques to meet customer needs and build department sales Food Safety / Sanitation: - Cleans and sanitizes sales floor, display cases, prep areas, and equipment - Properly handles and maintains the operation of all equipment - Complies with departmental SOPs and store operating procedures Additional Department-Specific Responsibilities / Pre-requisites: - Beauty: Knowledge of beauty and cosmetic aids - Drugstore / General Merchandise: Prepares tags and signs as needed - Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed - Texas Backyard: Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training) - Entertainment: Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video games What is your background? - Minimum age 18 (mandatory) - High school diploma (or equivalent) - Completion of Company Orientation and Safety Training (upon hire) Do you have what it takes to be a fit as an H-E-B Customer Service Representative? - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department Beauty: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements - Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms - Occasionally be exposed to cold, loud noise, and wet conditions - Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs** Drugstore / General Merchandise: - Constantly* reach at waist, pivot, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists - Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist - Occasionally be exposed to cold, loud noise, and wet conditions - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** Grocery: - Constantly* reach at waist, pivot, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists - Frequently be exposed to cold conditions - Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist - Occasionally be exposed to loud noise, and wet conditions - Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs** Texas Backyard: - Constantly* reach at waist, grasp - Frequently stand, walk - Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet conditions and loud noise - Frequently be exposed to ambient temperatures - Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs** Healthy Living: - Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch - Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion - Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements - Occasionally be exposed to cold, loud noise, and wet conditions - Must be able to lift 50 lbs, and manage in excess of 50 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2019

Assist customers, stock shelves, maintain store cleanliness, and ensure safety standards. | High school diploma, customer service skills, ability to work in a fast-paced environment. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Stocking: - Stocks and rotates items as needed - Assists with inventory control; loads, unloads, and moves product - Organizes, cleans, and prepares back area for the night crew and incoming trucks - Organizes merchandise on pallets to make the department presentable to the public - Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed - Maintains standards in shrink, safety, inventory control, and sanitation - Checks shipments for out-of-date and damaged product to ensure freshness and quality of products - Builds, stocks, maintains, and takes down store displays - Performs the duties of Customer Service Assistant as needed Customer Service: - Provides superior customer service - Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise Sales: - Merchandises product effectively - Uses suggestive selling techniques to meet customer needs and build department sales Food Safety / Sanitation: - Cleans and sanitizes sales floor, display cases, prep areas, and equipment - Properly handles and maintains the operation of all equipment - Complies with departmental SOPs and store operating procedures Additional Department-Specific Responsibilities / Pre-requisites: - Beauty: Knowledge of beauty and cosmetic aids - Drugstore / General Merchandise: Prepares tags and signs as needed - Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed - Texas Backyard: Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training) - Entertainment: Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video games What is your background? - Minimum age 18 (mandatory) - High school diploma (or equivalent) - Completion of Company Orientation and Safety Training (upon hire) Do you have what it takes to be a fit as an H-E-B Customer Service Representative? - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department Beauty: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements - Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms - Occasionally be exposed to cold, loud noise, and wet conditions - Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs** Drugstore / General Merchandise: - Constantly* reach at waist, pivot, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists - Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist - Occasionally be exposed to cold, loud noise, and wet conditions - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** Grocery: - Constantly* reach at waist, pivot, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists - Frequently be exposed to cold conditions - Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist - Occasionally be exposed to loud noise, and wet conditions - Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs** Texas Backyard: - Constantly* reach at waist, grasp - Frequently stand, walk - Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet conditions and loud noise - Frequently be exposed to ambient temperatures - Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs** Healthy Living: - Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch - Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion - Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements - Occasionally be exposed to cold, loud noise, and wet conditions - Must be able to lift 50 lbs, and manage in excess of 50 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2019

Providing excellent customer service, stocking and organizing products, maintaining store standards, and assisting customers. | High school diploma, strong communication skills, ability to work in a fast-paced environment, physical ability to lift up to 30-55 lbs depending on department. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Stocking: - Stocks and rotates items as needed - Assists with inventory control; loads, unloads, and moves product - Organizes, cleans, and prepares back area for the night crew and incoming trucks - Organizes merchandise on pallets to make the department presentable to the public - Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed - Maintains standards in shrink, safety, inventory control, and sanitation - Checks shipments for out-of-date and damaged product to ensure freshness and quality of products - Builds, stocks, maintains, and takes down store displays - Performs the duties of Customer Service Assistant as needed Customer Service: - Provides superior customer service - Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise Sales: - Merchandises product effectively - Uses suggestive selling techniques to meet customer needs and build department sales Food Safety / Sanitation: - Cleans and sanitizes sales floor, display cases, prep areas, and equipment - Properly handles and maintains the operation of all equipment - Complies with departmental SOPs and store operating procedures Additional Department-Specific Responsibilities / Pre-requisites: - Beauty: Knowledge of beauty and cosmetic aids - Drugstore / General Merchandise: Prepares tags and signs as needed - Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed - Texas Backyard: Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training) - Entertainment: Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video games What is your background? - Minimum age 18 (mandatory) - High school diploma (or equivalent) - Completion of Company Orientation and Safety Training (upon hire) Do you have what it takes to be a fit as an H-E-B Customer Service Representative? - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department Beauty: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements - Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms - Occasionally be exposed to cold, loud noise, and wet conditions - Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs** Drugstore / General Merchandise: - Constantly* reach at waist, pivot, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists - Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist - Occasionally be exposed to cold, loud noise, and wet conditions - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** Grocery: - Constantly* reach at waist, pivot, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists - Frequently be exposed to cold conditions - Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist - Occasionally be exposed to loud noise, and wet conditions - Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs** Texas Backyard: - Constantly* reach at waist, grasp - Frequently stand, walk - Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet conditions and loud noise - Frequently be exposed to ambient temperatures - Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs** Healthy Living: - Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch - Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion - Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements - Occasionally be exposed to cold, loud noise, and wet conditions - Must be able to lift 50 lbs, and manage in excess of 50 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2019

Providing customer service, preparing and merchandising food products, and maintaining food safety standards. | High school diploma, strong communication skills, ability to work in a fast-paced environment, and physical ability to perform tasks. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs** Deli: - Constantly* reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Assist customers with groceries, stocking, and store cleanliness. | High school education, ability to work in a fast-paced environment, physical ability to lift up to 55 lbs. | Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to serve as the face of H-E-B to all your customers? HEAD FOR BUSINESS... recognition of what needs to be done before you're told? PASSION FOR RESULTS... a desire to help get the job done, whatever it takes? We are looking for: - willingness to stay attentive to customers' needs - ability to work in a fast-paced environment What is the work? Customer Service: - Assists in unloading merchandise from baskets - Packages groceries; assists customers in transporting / unloading groceries to their vehicles - Assists customers in locating merchandise Stocking / Sanitation: - Gathers baskets and picks up trash inside and outside Store - Maintains and stocks bag areas - Returns products to proper locations - Stocks and stages bags; stocks check stand supplies - Distributes Buddy bucks to registers, replaces anti-fatigue mats - Does Carts & Parts basket relocation and power-washing basket relocation for department setup - Performs red basket fill up / retrieval - Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety What is your background? - Completion of Company Orientation and Basics of Safety training (upon hire) Do you have what it takes to be a fit as a Customer Service Assistant at H-E-B? - Ability to work in a fast-paced environment - Ability to work with customers and stay attentive to their needs - Ability to maintain a high level of productivity and efficiency standards Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Constantly* reach at waist, grasp - Frequently stand, walk - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions - Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 01-2019

Assist customers with groceries, maintain store cleanliness, and stock shelves. | No specific retail or customer service experience required, but physical ability to lift up to 55 lbs and work in a fast-paced environment is necessary. | Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to serve as the face of H-E-B to all your customers? HEAD FOR BUSINESS... recognition of what needs to be done before you're told? PASSION FOR RESULTS... a desire to help get the job done, whatever it takes? We are looking for: - willingness to stay attentive to customers' needs - ability to work in a fast-paced environment What is the work? Customer Service: - Assists in unloading merchandise from baskets - Packages groceries; assists customers in transporting / unloading groceries to their vehicles - Assists customers in locating merchandise Stocking / Sanitation: - Gathers baskets and picks up trash inside and outside Store - Maintains and stocks bag areas - Returns products to proper locations - Stocks and stages bags; stocks check stand supplies - Distributes Buddy bucks to registers, replaces anti-fatigue mats - Does Carts & Parts basket relocation and power-washing basket relocation for department setup - Performs red basket fill up / retrieval - Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety What is your background? - Completion of Company Orientation and Basics of Safety training (upon hire) Do you have what it takes to be a fit as a Customer Service Assistant at H-E-B? - Ability to work in a fast-paced environment - Ability to work with customers and stay attentive to their needs - Ability to maintain a high level of productivity and efficiency standards Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Constantly* reach at waist, grasp - Frequently stand, walk - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions - Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 01-2019

Providing customer service, assisting with food preparation and packaging, maintaining food safety standards. | High school diploma, communication skills, ability to work in a fast-paced environment. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs** Deli: - Constantly* reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Assist customers, prepare and merchandise food products, maintain sanitation standards. | High school diploma, communication skills, ability to work in a fast-paced environment. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs** Deli: - Constantly* reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Supporting product strategy and decision-making through research, analytics, and business analysis. | Experience in retail or business analysis, related degree or equivalent training, and strong analytical and communication skills. | Responsibilities As a Business Analyst I on a Product Team, you'll perform research work, product analytics, and business analysis to support product strategy, roadmap decisions, and deliver outcomes. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company. Do you have a: HEART FOR PEOPLE... interpersonal and influencing skills? HEAD FOR BUSINESS... analytical mindset and the ability to communicate findings? PASSION FOR RESULTS... drive to produce work that impacts decisions and results? We are looking for: - a related degree or comparable formal training, certification, or work experience - experience in retail or business analysis What is the work? Product and Business Analytics: - Applies knowledge gained from experience to provide credible, action-oriented analyses that informs product strategy, prioritization, and roadmap decisions. -Builds and maintains product performance reporting tied to adoption, usage, operational efficiency, financial impact, and customer outcomes. -Partners with Product Managers to define and measure success metrics (OKRs, KPIs, value realization) -Supports discovery and delivery by conducting: Opportunity sizing, Impact modeling, & Post-launch performance analysis - Translates complex data into clear insights for product, engineering, and business leaders What is your background? - A related degree or comparable formal training, certification, or work experience - 1+ years of experience in retail or business analysis - Experience applying analytical, financial, or operational principles to business and/or product development. Do you have what it takes to be a fit as an H-E-B Business Analyst I? This role is a key extension of the Product Team, working day-to-day with Product Managers, Engineers, and Business Stakeholders to ensure product investments are driven by measurable outcomes and real business value. - Working knowledge of business principles - Strong analytical skills - Strong interpersonal skills - Strong verbal / written communication and presentation skills - Intermediate PC skills - Ability to effectively work at all levels of the organization - Ability to successfully communicate with and influence upper-level management - Ability to produce work products that make an impact on management decisions and business results - Ability to manage large-scale projects from conception to implementation - Ability to work effectively and efficiently with little supervision - Self-directed and motivated to independently accomplish results Can you... - Function in a fast-paced, retail, office environment - Travel by car or plane with overnight stays - Sit for extended periods - Work extended hours 11-2017

Maintain store cleanliness and safety, assist customers, and perform basic sanitation duties. | Must be at least 18, have a high school diploma or equivalent, and complete safety certifications. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Total Store Sanitation Representative, you'll maintain cleanliness and safety for an entire Store, inside and out, all while making our customers feel welcome. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - initiative; willingness to do what needs to be done - ability to work with customers and attend to their needs What is the work? Sanitation / Maintenance: - Maintains the Store's cleanliness and safety with a sense of urgency and prioritization, including floors, windows, break rooms, and restrooms - Maintains fulfillment of department hand wash sinks, such as paper towels, soap, sanitizer - Cleans and picks up trash and debris from flower beds and yard around the Store - Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room - Empties and cleans trash receptacles throughout the store and each department - Ensures food safety and sanitation standards are achieved by following SOPs - Communicates maintenance needs, problems, or solutions to Store Leaders Customer Service: - Works with / around customers; attends to their needs - Assists customers in the location of product - Performs all duties of Customer Service Assistant (CSA) when needed What is your background? - Minimum age 18 (mandatory) - High school diploma or equivalent - Completion of Company Orientation, In-store orientation, Basics of Safety, Annual Food Handler, basic HAZMAT / Chemical Safety certifications upon hire Do you have what it takes to be a fit as an H-E-B Total Store Sanitation Representative? - Knowledge of OSHA Guidelines - Sacking skills - Ability to take initiative and do what needs to be done - Ability to prioritize competing tasks - Customer service-oriented Can you... - Constantly* walk, reach at waist, grasp, push / pull with arms - Frequently bend - Occasionally sit, stand, reach overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements - Occasionally be exposed to cold, ambient temperatures, loud noise and wet conditions - Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs** * While there may be exceptions, the measurements noted are generally defined as... Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2018

Providing customer service, preparing and merchandising food products, and maintaining food safety standards. | High school diploma, strong communication skills, ability to work in a fast-paced environment, and physical ability to lift up to 55 lbs. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs** Deli: - Constantly* reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Assist customers, stock shelves, maintain store cleanliness, and ensure safety standards. | High school diploma, communication skills, ability to work in a fast-paced environment. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Stocking: - Stocks and rotates items as needed - Assists with inventory control; loads, unloads, and moves product - Organizes, cleans, and prepares back area for the night crew and incoming trucks - Organizes merchandise on pallets to make the department presentable to the public - Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed - Maintains standards in shrink, safety, inventory control, and sanitation - Checks shipments for out-of-date and damaged product to ensure freshness and quality of products - Builds, stocks, maintains, and takes down store displays - Performs the duties of Customer Service Assistant as needed Customer Service: - Provides superior customer service - Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise Sales: - Merchandises product effectively - Uses suggestive selling techniques to meet customer needs and build department sales Food Safety / Sanitation: - Cleans and sanitizes sales floor, display cases, prep areas, and equipment - Properly handles and maintains the operation of all equipment - Complies with departmental SOPs and store operating procedures Additional Department-Specific Responsibilities / Pre-requisites: - Beauty: Knowledge of beauty and cosmetic aids - Drugstore / General Merchandise: Prepares tags and signs as needed - Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed - Texas Backyard: Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training) - Entertainment: Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video games What is your background? - Minimum age 18 (mandatory) - High school diploma (or equivalent) - Completion of Company Orientation and Safety Training (upon hire) Do you have what it takes to be a fit as an H-E-B Customer Service Representative? - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department Beauty: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements - Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms - Occasionally be exposed to cold, loud noise, and wet conditions - Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs** Drugstore / General Merchandise: - Constantly* reach at waist, pivot, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists - Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist - Occasionally be exposed to cold, loud noise, and wet conditions - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** Grocery: - Constantly* reach at waist, pivot, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists - Frequently be exposed to cold conditions - Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist - Occasionally be exposed to loud noise, and wet conditions - Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs** Texas Backyard: - Constantly* reach at waist, grasp - Frequently stand, walk - Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet conditions and loud noise - Frequently be exposed to ambient temperatures - Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs** Healthy Living: - Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch - Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion - Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements - Occasionally be exposed to cold, loud noise, and wet conditions - Must be able to lift 50 lbs, and manage in excess of 50 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2019

Providing excellent customer service, stocking and organizing products, maintaining store standards, and assisting customers. | High school diploma, strong communication skills, ability to work in a fast-paced environment, physical ability to lift up to 30-55 lbs depending on department. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Stocking: - Stocks and rotates items as needed - Assists with inventory control; loads, unloads, and moves product - Organizes, cleans, and prepares back area for the night crew and incoming trucks - Organizes merchandise on pallets to make the department presentable to the public - Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed - Maintains standards in shrink, safety, inventory control, and sanitation - Checks shipments for out-of-date and damaged product to ensure freshness and quality of products - Builds, stocks, maintains, and takes down store displays - Performs the duties of Customer Service Assistant as needed Customer Service: - Provides superior customer service - Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise Sales: - Merchandises product effectively - Uses suggestive selling techniques to meet customer needs and build department sales Food Safety / Sanitation: - Cleans and sanitizes sales floor, display cases, prep areas, and equipment - Properly handles and maintains the operation of all equipment - Complies with departmental SOPs and store operating procedures Additional Department-Specific Responsibilities / Pre-requisites: - Beauty: Knowledge of beauty and cosmetic aids - Drugstore / General Merchandise: Prepares tags and signs as needed - Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed - Texas Backyard: Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training) - Entertainment: Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video games What is your background? - Minimum age 18 (mandatory) - High school diploma (or equivalent) - Completion of Company Orientation and Safety Training (upon hire) Do you have what it takes to be a fit as an H-E-B Customer Service Representative? - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department Beauty: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements - Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms - Occasionally be exposed to cold, loud noise, and wet conditions - Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs** Drugstore / General Merchandise: - Constantly* reach at waist, pivot, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists - Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist - Occasionally be exposed to cold, loud noise, and wet conditions - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** Grocery: - Constantly* reach at waist, pivot, grasp - Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists - Frequently be exposed to cold conditions - Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist - Occasionally be exposed to loud noise, and wet conditions - Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs** Texas Backyard: - Constantly* reach at waist, grasp - Frequently stand, walk - Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet conditions and loud noise - Frequently be exposed to ambient temperatures - Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs** Healthy Living: - Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch - Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion - Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements - Occasionally be exposed to cold, loud noise, and wet conditions - Must be able to lift 50 lbs, and manage in excess of 50 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2019

Processing customer transactions and providing excellent service in a retail environment. | Must be at least 18, with basic math, communication skills, and produce knowledge; certifications are required. | Responsibilities SUMMARY OF THE POSITION: Processes customer transactions of goods and services while providing superior customer service. RESPONSIBILITIES OF THE POSITION include the following. Other duties may be assigned. - Provides excellent service and customer interaction - Collects payment for customer purchases - Demonstrates suggestive selling techniques - Bags groceries for customers - Monitors and manage potential front-end shrink - Makes change and keeps an accurate till - Answers product related questions for customers - Ensures company food safety and sanitation expectations are achieved by following SOP's REQUIREMENTS FOR THE POSITION: - Must be at least 18 years old - Company Orientation - Basics of Safety - Produce certification - Alcohol Seller's Training - Checker training - Must know how to identify produce - Basic mathematical skills - Good communication & interpersonal skills - Good problem solving skills - Ability to lift moderately heavy loads - Ability to bend, kneel, reach, push, and pull - Ability to maintain a high level of productivity and efficiency standards - Standing (for max. of 3hrs) WORK ENVIRONMENT OF THE POSITION: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The work environment is one in which is fast paced and requires detailed work and precision. - The environment also includes working with customers and being attentive to their needs. 02-2004

Providing customer service, preparing and merchandising food products, and maintaining food safety standards. | High school diploma, strong communication skills, ability to work in a fast-paced environment, and physical ability to perform tasks such as lifting and standing for long periods. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs** Deli: - Constantly* reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Assist customers, stock shelves, maintain store cleanliness, and ensure safety standards. | High school diploma, communication skills, ability to work in a fast-paced environment. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: • a high school diploma • communication and interpersonal skills • ability to work in a fast-paced environment What is the work? Stocking: • Stocks and rotates items as needed • Assists with inventory control; loads, unloads, and moves product • Organizes, cleans, and prepares back area for the night crew and incoming trucks • Organizes merchandise on pallets to make the department presentable to the public • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed • Maintains standards in shrink, safety, inventory control, and sanitation • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products • Builds, stocks, maintains, and takes down store displays • Performs the duties of Customer Service Assistant as needed Customer Service: • Provides superior customer service • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise Sales: • Merchandises product effectively • Uses suggestive selling techniques to meet customer needs and build department sales Food Safety / Sanitation: • Cleans and sanitizes sales floor, display cases, prep areas, and equipment • Properly handles and maintains the operation of all equipment • Complies with departmental SOPs and store operating procedures Additional Department-Specific Responsibilities / Pre-requisites: • Beauty: Knowledge of beauty and cosmetic aids • Drugstore / General Merchandise: Prepares tags and signs as needed • Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed • Texas Backyard: Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training) • Entertainment: Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video games What is your background? • Minimum age 18 (mandatory) • High school diploma (or equivalent) • Completion of Company Orientation and Safety Training (upon hire) Do you have what it takes to be a fit as an H-E-B Customer Service Representative? • Strong customer service skills • Communication and interpersonal skills • Reading and writing skills • Planning and organizing skills Can you... • Function in a fast-paced, retail environment, in detailed and precise tasks • Work with Customers, staying attentive to their needs • Perform the following, based on your Department Beauty: • Constantly* reach at waist, grasp • Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements • Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms • Occasionally be exposed to cold, loud noise, and wet conditions • Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs** Drugstore / General Merchandise: • Constantly* reach at waist, pivot, grasp • Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists • Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist • Occasionally be exposed to cold, loud noise, and wet conditions • Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** Grocery: • Constantly* reach at waist, pivot, grasp • Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists • Frequently be exposed to cold conditions • Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist • Occasionally be exposed to loud noise, and wet conditions • Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs** Texas Backyard: • Constantly* reach at waist, grasp • Frequently stand, walk • Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements • Occasionally be exposed to wet conditions and loud noise • Frequently be exposed to ambient temperatures • Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs** Healthy Living: • Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch • Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion • Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements • Occasionally be exposed to cold, loud noise, and wet conditions • Must be able to lift 50 lbs, and manage in excess of 50 lbs** • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day • * It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2019

Assist customers with groceries, maintain store cleanliness, and stock shelves. | Ability to work in a fast-paced environment, physical ability to lift up to 55 lbs, and attentive to customer needs. | Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to serve as the face of H-E-B to all your customers? HEAD FOR BUSINESS... recognition of what needs to be done before you're told? PASSION FOR RESULTS... a desire to help get the job done, whatever it takes? We are looking for: - willingness to stay attentive to customers' needs - ability to work in a fast-paced environment What is the work? Customer Service: - Assists in unloading merchandise from baskets - Packages groceries; assists customers in transporting / unloading groceries to their vehicles - Assists customers in locating merchandise Stocking / Sanitation: - Gathers baskets and picks up trash inside and outside Store - Maintains and stocks bag areas - Returns products to proper locations - Stocks and stages bags; stocks check stand supplies - Distributes Buddy bucks to registers, replaces anti-fatigue mats - Does Carts & Parts basket relocation and power-washing basket relocation for department setup - Performs red basket fill up / retrieval - Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety What is your background? - Completion of Company Orientation and Basics of Safety training (upon hire) Do you have what it takes to be a fit as a Customer Service Assistant at H-E-B? - Ability to work in a fast-paced environment - Ability to work with customers and stay attentive to their needs - Ability to maintain a high level of productivity and efficiency standards Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Constantly* reach at waist, grasp - Frequently stand, walk - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions - Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 01-2019

Provide excellent customer service, prepare and merchandise food products, and maintain food safety standards. | High school diploma, strong communication skills, ability to work in a fast-paced environment, basic food safety knowledge. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs** Deli: - Constantly* reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Providing customer service, preparing and merchandising food products, and maintaining food safety standards. | High school diploma, strong communication skills, ability to work in a fast-paced environment, and basic food safety knowledge. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - a high school diploma - communication and interpersonal skills; ability to work in a fast-paced environment What is the work? Customer Service: - Provides superior customer service - Takes orders from customers by telephone or in person - Answers customer questions regarding products; assists them with selections Food Service / Production: - Prepares, packages, and merchandises fresh product effectively - Slices, packages, labels, rotates, and culls products for poor quality - Assists in technical areas as needed (e.g., basic set-up and clean-up processes) Sales: - Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: - Cleans and sanitizes display cases - Operates / maintains equipment properly - Complies with H-E-B food safety and sanitation standards - Complies with department / Store operating procedures Additional Department-Specific Responsibilities: BAKERY: - Records production and shrink to aid in production planning - Assists in technical areas as needed (e.g., baking, frying, and decorating) - Culls bakery products for poor quality, expiration dates DELI: - Takes care of service counter Customers - Uses ordering system applications - Uses Fresh Production Planner - Performs inventory management processes (MSI, PAW) as required - If applicable, ensures catering orders are prepared and ready in time for Customer pickup - Performs all sanitation and maintenance tasks for Deli slicers PREPARED FOODS: - Serves / packages products at customer's request - Educates customers on preparation / reheating instructions of prepared foods - Prepackages condiments (sauces, dressings) for prepared food items - Cuts, slices, dices, chops, food in preparation for chef What is your background? - Minimum age 18 (mandatory) - High school diploma, or equivalent - Completion of Company Orientation, and food safety and sanitation training upon hire Do you have what it takes to be a fit as an H-E-B Food Service Representative? - Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Strong customer service skills - Communication and interpersonal skills - Reading and writing skills - Planning and organizing skills Can you... - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department? Bakery: - Constantly* reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs** Deli: - Constantly* reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2021

Assist customers, handle transactions, and maintain store standards. | Minimum age 18, high school diploma, strong communication skills, ability to work in a fast-paced environment. | Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Convenience Store Representative, you'll provide a well-stocked and well-maintained Store while providing superior customer service. You'll prepare, package, and merchandise fresh product daily, while maintaining all Store, food safety, and sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure People come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing? We are looking for: - minimum age 18 (mandatory) - someone with a high school diploma - strong communication and interpersonal skills - ability to work in a fast-paced environment What is the work? Cash-Handling: - Processes customer transactions of goods and services by collecting payment from customer; makes change for cash transactions - Uses electronic scanner to record prices; weighs items, bags merchandise, and redeems food stamps and promotional coupons - Monitors and manages potential front-end shrink Customer Service / Sales: - Provides superior customer service - Answers customer questions regarding products and assists them with selections - Merchandises product effectively - Uses suggestive selling techniques to meet customer needs and build sales Food Service / Food Safety / Sanitation: - Prepares fresh food according to recipe specifications and SOPs; cuts, slices, dices, chops food - Prepares, packages, labels, rotates, and merchandises product - Properly handles and maintains temperature integrity of all ingredients, product, and equipment operation - Complies with Store operating procedures and H-E-B food safety and sanitation standards What is your background? - Minimum age 18 (mandatory) - High school diploma (or equivalent) - Completion of Company Orientation, Safety Training, Checker Training, AST Training, and Food Safety training upon hire Do you have what it takes to be a fit as an H-E-B Convenience Store Representative? - Knowledge of computer systems - Strong customer service and interpersonal skills - Reading and writing skills - Planning and organizing skills - Ability to adapt as needed Can you... - Function in a fast-paced, retail environment - Constantly* stand, reach at waist, grasp - Occasionally sit, walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, ambient temperatures, and loud noise - Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs** * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 10-2019