Health & Human Services

Manage statewide HIV care program operations including funding, contracts, compliance, and staff supervision. | Requires bachelor's degree and 5 years related experience managing public health or HIV service programs with fiscal and contract oversight. | Agency Dept of Health and Human Services Division Public Health Job Classification Title Program Supervisor II (NS) Position Number 60039861 Grade NC17 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The HIV Care Program Manager position serves as the HIV Care Program Manager within the Communicable Disease Branch’s HIV/STI/Hepatitis Unit and oversees statewide program operations funded through Ryan White Part B and HOPWA grants. The role manages competitive funding awards and resulting contracts supporting housing, outpatient medical care, emergency assistance, case management, and related services for people living with HIV. The HIV Care Program Manager position directs program staff responsible for developing, administering, and monitoring these contracts and ensures full compliance with state and federal regulations, audits, grant requirements, and reporting expectations. Work includes coordinating programmatic and fiscal activities to ensure integrated service delivery across regional and local levels statewide. This position operates within the Public Health Division and requires strong administrative, planning, and supervisory capabilities consistent with the Program Supervisor II job class. Key Duties Include: - Administering competitive funding processes and overseeing contracts and agreement addenda for Ryan White Part B and HOPWA programs. - Directing program staff responsible for writing, managing, and monitoring statewide service contracts. - Ensuring adherence to all applicable state and federal regulations, audit requirements, and grant conditions. - Developing and implementing program policies, procedures, and operational workflows consistent with program objectives. - Monitoring fiscal and programmatic activities to ensure effective use of funds and alignment with service delivery standards. - Overseeing grant application processes and preparing required reports for state and federal funders. - Coordinating with Unit leadership and partners to integrate HIV care services across regional and local levels statewide. - Providing supervision, guidance, and performance management for assigned program staff, including supervisors and specialists. - Evaluating program effectiveness and recommending administrative or operational improvements. - Establishing and maintaining effective working relationships with internal and external stakeholders involved in HIV service delivery. Knowledge Skills and Abilities/Management Preferences Salary Range: $60,881.00 - $106,544.00 Recruitment Range: $60,881.00 - $99,678.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Demonstrated experience managing Ryan White Part B and HOPWA funding processes, including competitive award cycles, contract oversight, and compliance monitoring. Proven skill in budgeting and tracking program expenditures and unliquidated obligations using established state processes and reporting requirements. Intermediate proficiency using the NC Financial System to support program budgeting, reporting, and fiscal reconciliation activities. Documented experience applying Medicaid‑related program requirements within HIV service delivery or related public health activities. Experience providing or coordinating services for people living with HIV within a statewide or regional public health program context. The Posting Will Close At 11:59 P.M. The Night Before The End Date This Position Is Eligible For A Hybrid Work Option This Position Is 100% Federally Funded About the NC Division of Public Health (DPH): The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state. About the Communicable Disease Branch: The Communicable Disease Branch strives to protect and improve the health of people in North Carolina through disease detection, tracking, investigation, control, education, prevention and care activities to reduce morbidity and mortality resulting from communicable diseases that are a significant threat to the public. The Communicable Disease Branch works with the public, local health departments and other public health agencies, healthcare professionals, educators, businesses, communities and healthcare facilities to ensure that North Carolina is prepared to respond to any communicable disease situation that affects the people who live, work and visit here. Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits. Supplemental Contact Information: The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS:  https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.                Application Process Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.  Applications must be submitted by 11:59 PM on the closing date. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application. Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.  Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. CONTACT INFORMATION  If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree from an appropriately accredited institution and five (5) years of experience related to the area of assignment OR An equivalent combination of training and experience EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Tresha Walker Email: talentacquisition@dhhs.nc.gov North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.

Analyze Medicaid data and develop reports to support division objectives. | Bachelor's degree with 3 years related experience; proficiency with SAS/SQL, Cognos, Tableau or similar tools. | Agency Dept of Health and Human Services Division HEALTH BENEFITS Job Classification Title Business Systems Analyst II (NS) Position Number 65024415 Grade NC19 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Business Information & Analytics Office (BIAO) is a centralized business intelligence (BI) team that provides reporting and analysis of Medicaid claim, beneficiary, and provider data in support of Division of Health Benefits goals, objectives, and operations. BIA leverages technology and data to advance organizational oversight and decision making to the betterment of Medicaid beneficiaries and providers. This position is integral in NC Medicaid’s continued evolution as a data-driven organization. The Data Analyst, classified as a Business Systems Analyst II, provides reporting and analysis of Medicaid financial, claims/encounter, member, provider, data etc. in support of the division’s objectives and operations. Work involves collaboration with division management and program managers across multiple business units within Medicaid. Job Specific Responsibilities Conduct data analyses relating to Medicaid quality assessment, utilization trends, cost management, program impact, and performance patterns. Analyze program data using concepts and tools of quantitative methods, financial analysis and advanced analytics. Forecast business needs and agency strategic plans and design solutions that align business processes and the applications that support them with those goals. Develop extracts, reports, and analytics using data from large decision support warehouse, Medicaid claims processing system (MMIS), NC accounting systems, and other data sources using various applications and programming languages such as Cognos, SQL, SAS or visualization tools like Tableau. Manipulate data and use applicable analytic and quantitative methods to identify potential relationships in the data and the underlying factors driving results. Perform data quality checks to ensure data accuracy in reports and extracts. Prepare and present written and verbal status reports to staff. Provide consultative support to staff on division data sources, use of data to answer questions, and available analytic capabilities and methods. Provide consultative support and coaching to non-analyst staff on appropriate use of data and analysis tools. Work with division staff to understand data requests and needs to establish requirements for reports, presentations and analysis. **This position is exempt from the State Human Resources Act** TELEWORK AVAILABILITY: We trust our employees to be self-motivated and successful in hybrid/remote roles; NC Department of Health and Human Services offers work from home options and variable work schedule flexibility for this position. Division of Health Benefits employees with an approved hybrid telework schedule are currently expected to work onsite at their assigned duty station at least 8 working days per month. More information on this arrangement may be obtained at the time of interview. Knowledge Skills and Abilities/Management Preferences Salary Grade Range $67,122 - $117,465 Recruitment Range $67,122 - $95,639 **Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Previous and proven work experience at Division of Health Benefits/NC Medicaid. Familiarity with relevant and current NC Medicaid operations. Bachelor’s degree in Business Administration, Economics, Finance, Mathematics, Management Information Systems (MIS), Healthcare Administration, Computer Science, or Engineering, or other quantitative discipline. Thorough knowledge and experience with SAS/SQL and Cognos and/or Tableau and Power BI. Ability to present data visually using tools like Tableau, QlikView, Cognos, Microsoft Power BI, Google Charts, and/or other similar tools. Physical Requirements: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Posting closes at 11:59 p.m. the night before the closing date Position is funded in part through federal funds About the NC Division of Health Benefits: The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $27 billion in state and federal funds per fiscal year, DHB ensures that more than 108,000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries. Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM the night BEFORE the closing date. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person Substance Abuse Professional Practice Board, etc.) indicated below. CONTACT INFORMATION: If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree from appropriately accredited institution in a discipline related to the area of assignment with three years of programmatic experience related to the area of assignment; or an equivalent combination of training and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Tandrea Lanae Jones Email: talentacquisition@dhhs.nc.gov North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.