Harver

Drive operational excellence in sales and customer success teams by improving processes, managing sales territories, administering compensation plans, and enabling sales tools. | 5+ years in Revenue or Sales Operations in high-growth B2B SaaS, expertise with Salesforce and core sales tools, strong analytical skills, and excellent communication. | Job Overview: We are seeking a results-driven Revenue Operations Manager with a strong sales operations background to drive operational excellence across our sales and customer teams. This is a hands-on, high-impact role focused on improving GTM processes, driving accountability, enabling tools, and ensuring our teams have the structure and support needed to scale efficiently. This individual will act as a force multiplier for our sales and customer success organizations—bringing rigor to our revenue engine and serving as a critical partner across Sales, CS, Finance, and Enablement. In this role you get to: Sales & Customer Process Improvement · Evaluate and optimize sales and customer workflows to improve processes and collect relevant data. · Drive continuous improvement initiatives that remove friction, reduce cycle time, and improve conversion. · Identify bottlenecks and gaps across tools, data, and processes; build and implement scalable solutions. Data Hygiene & Process Accountability · Champion and enforce Salesforce data hygiene across GTM teams. · Establish operational KPIs and hold Sales and CS teams accountable to process compliance and pipeline discipline. · Train new reps on processes and expectations. Territory & Book Management · Own the design, assignment, and maintenance of sales territories and books of business in Salesforce. · Align territory strategy with sales leadership to ensure equitable distribution and efficient coverage. Compensation & Commission Ownership · Design, roll out, and administer sales compensation plans in collaboration with Sales Leadership and Finance. · Calculate and validate monthly/quarterly commissions with transparency and accuracy. · Communicate and document comp changes and disputes clearly with team leads and individual contributors. Tool Enablement & Adoption · Develop processes and create improvements to the sales tool stack including **Salesforce, Gong, ZoomInfo, Sales Navigator**, and others in collaboration with the tool stack admin. · Drive adoption and consistent usage of tools; monitor usage and coach teams on best practices. · Serve as the point of contact for new tool evaluations and implementations. We’re looking for people who have: · 5+ years of experience in Revenue Operations or Sales Operations within a high-growth B2B SaaS environment. · Located in Georgia, New Jersey, or Florida. · Proven ability to be an individual contributor while influencing and holding others accountable. · Deep expertise with Salesforce (reporting, opportunity mgmt., territories, automation). · Proficient in core sales tools: Gong, ZoomInfo, LinkedIn Sales Navigator, etc. · Strong analytical and problem-solving skills; comfortable using data to drive decisions and influence behavior. · Excellent communicator — capable of enforcing process with clarity and empathy. · Self-starter with a strong sense of ownership and urgency. · Experience working directly with Sales, CS, and Finance stakeholders.