Hampton Inn Clayton

Oversee all operational aspects including financial planning, budgeting, staff management, and service quality. | Strong communication skills, human resources management, and physical ability to perform manual tasks. | Description If you are looking for a challenge that will allow your creativity to flow, your experience to shine, and your leadership to move center stage, then consider joining the Hampton Inn Clayton. As a General Manager, you will... • Supervise the interviewing, hiring, training, evaluating, counseling and termination processes • Provide support to managers in employee development • Perform daily, weekly, and monthly meetings to communicate overall direction and provide leadership and communication • Communicate regularly with owners and corporate personnel all budget, revenue and forecasts as required • Maintain professional and positive relationship with owners • Oversee all operational aspects of the hotel including assisting in departments where needed • Develop short- and long-term financial and operational plans for the hotel/operation that support overall StepStone objectives which meet or exceed budget. • Prepare annual hotel/operation budget. • Monitor and correct the performance of the hotel/operation through verification and analysis of guest satisfaction systems and monthly financial reports. • Maintain and correct product and service quality standards by conducting ongoing evaluations and investigating complaints. • Establish and maintain effective programs to ensure the security and safety of guests, associates, and StepStone owned or managed assets. • Oher duties as assigned #ZR Requirements • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. • Establish and maintain a proactive human resources function to ensure associate motivation, training, and development, and ensure compliance with wage and benefit regulations and administration. • Establish and maintain preventative maintenance programs to protect StepStone’s managed or owned physical assets. • Effectively communicate and coordinate with all departments during functions. • Scrupulously follow all StepStone and hotel policies and procedures. • Minimum lifting of 20 pounds. • Pushing, bending, stooping, upward reaching, manual dexterity. • Hearing, writing, typing. • Minimum pulling of 20 pounds. We are an Equal Opportunity Employer.