Go Nimbly

Oversee project delivery, manage strategic roadmaps, and align with customer revenue goals. | 5+ years project management experience in consulting or SaaS with strong B2B sales and CRM knowledge. | About the job As a Technical Program Manager, Revenue Operations at Go Nimbly, you’ll take charge of delivering high-quality revenue operations services for our customers; to start, we expect your role to be focused within our Implementation Services line of business. You’ll oversee project timelines, budgets, and deliverables while ensuring our work aligns with customer expectations and long-term goals. Collaborating with Engagement Managers and Delivery Directors, you’ll proactively manage risks, provide governance for team activities, and keep projects on track to achieve intended outcomes. On a given day, Technical Program Manager, Revenue Operations will focus on project and delivery management, customer success, and roadmapping. You will manage end-to-end project delivery, maintain and deliver strategic roadmaps, and ensure alignment with customer expectations and satisfaction. You’ll also identify growth opportunities within accounts and provide actionable insights to stakeholders (internal and external), helping our customers achieve their revenue goals. **Remote: Location Requirements We’re a fully remote company. At this time, we are only able to hire candidates who reside in the following locations due to payroll, tax, and compliance requirements: U.S. states: California, Colorado, Florida, Georgia, Illinois, Massachusetts, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Texas, Utah. Countries: Argentina, Brazil, Mexico, Uruguay On a given day, a Technical Program Manager (Gong) will spend time: Acting as a trusted advisor to customers, offering strategic guidance and insights to optimize revenue performance. Collaborating closely with customer stakeholders to understand business goals and define high-level strategies to optimize revenue operations processes, including sales, marketing, and customer success. Leading the implementation of revenue operations solutions, with a special focus on conversation intelligence and sales engagement platforms. Overseeing system configurations, integrations, and customizations to meet customer needs. Providing guidance and support to internal and external teams on best practices for revenue operations and technical implementations. Developing and managing project plans to ensure compliance with all agreed milestones, managing delivery dates, resourcing, and schedules. Managing customer expectations and nurturing the customer relationship by being the point person for all communication. Working with the customer to identify and resolve issues that could impact project scope or timeline. Ensuring the quality of all deliverables and providing direction on one or more projects while maintaining a high level of service. Deeply understanding your customer’s business challenges and providing insights to address these issues effectively. What's in it for you? Flexible working environment: our entire team works remotely, and we have no plans to change this! Tiered incentive program (in addition to base salary) to reward high performers. Gain exposure to several high-growth companies looking to scale and invest in their revenue operations function. Be a part of a dynamic team and collaborate with top industry professionals. Many of our alumni have gone on to become leaders and executives at high-growth companies! Annual camp: we have a yearly offsite to bring the team together, celebrate our successes, and plan the year. Dedicated to employee development and career paths aimed at fostering your growth and career. About You At least 5 years of experience in project management, ideally in consulting or SaaS environments. Strong knowledge of B2B sales process and GTM strategies, with familiarity in Salesforce or other CRM tools like Outreach and Clari. Experience supporting a combination of sales teams (SDRs and AEs) and client facing teams (AMs and CSMs). Proven ability to manage budgets, timelines, and risks while delivering exceptional results. Experience leading technical implementation projects, including system integrations and process automation. Excellent organizational, communication, and presentation skills. About us We take results seriously and are focused on the customer experience. We are positive people who have a sense of urgency, creativity, and decisiveness coupled with the willingness to work hard and well under pressure. We care about our growth and push our teams to learn from others. We are ambassadors of Go Nimbly within the Revenue Operations space. What’s next? Apply! Rest assured, while AI might feel like it’s taking over the world, we have a human on the other end of the computer personally reviewing each application. Our Talent Acquisition team will reach out if we’d like to speak further about the role. And if not, we promise to let you know because let’s be honest, who enjoys being ghosted when applying for a job? Not only are we committed to getting back to you but we also provide clear feedback. During the first call with our Talent team, we will lay out the steps in the interview process since it’s unique to each role but typically includes a couple of rounds. We value your time and ours, so we plan to make the best use of our interviews to learn if we are a good fit for you and vice versa. The base salary for this role is $110,000 - $140,000 USD. Adjustment based on geographical location and final salary decision will be in accordance with leveling. In addition to a base salary, this role is eligible for a performance bonus plan.

Own people operations infrastructure including performance management, compliance, benefits administration, and partner with leadership to drive people strategy while managing employee relations and policy development. | 5-8+ years progressive HR experience with deep generalist knowledge in high-growth or professional services, strong diagnostic, communication, and autonomous decision-making skills for remote workforce support. | About the job As the HR Manager at Go Nimbly, you'll own the people operations infrastructure that enables our team to scale thoughtfully. Reporting to the Director of Operations, you'll be the primary HR partner for the business — responsible for driving employee relations, performance management, compliance, benefits administration, and policy development, while balancing strategic thinking with hands-on execution. This role is ideal for someone who can operate as a true generalist across the full HR lifecycle, navigate ambiguity in a growing organization, and build programs and processes that scale up from 100+ employees and beyond. You'll collaborate closely with leadership on people strategy, but equally important is your ability to own the day-to-day independently and make sound judgment calls when priorities are competing. You'll be joining an HR function that includes a Talent Acquisition team focused on recruiting. **Remote: Location Requirements We’re a fully remote company. At this time, we are only able to hire candidates who reside in the following locations due to payroll, tax, and compliance requirements: U.S. states: California, Colorado, Florida, Georgia, Illinois, Massachusetts, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Texas, Utah. The HR Manager will: Serve as the go-to HR partner for managers and employees, providing guidance on employee relations, performance concerns, conflict resolution, and policy interpretation. Own and evolve core HR programs end-to-end — including performance management cycles, compensation benchmarking, benefits administration, and employee engagement — ensuring they scale with the business. Develop, document, and maintain HR policies and processes that reflect current employment law, company values, and the realities of a fully remote, growing organization. Drive compliance across federal, state, and local employment regulations as well as international employment requirements, proactively identifying risk areas and implementing solutions before they become issues. Partner with leadership to translate business goals into people strategies, providing recommendations on organizational design, workforce planning, and employee development. Manage and improve the employee lifecycle from onboarding through offboarding, ensuring a consistent, positive experience at every stage. Diagnose people-related challenges through data analysis, manager feedback, and employee engagement signals, then determine the right level of intervention — whether that's a quick conversation or a systemic program change. Build organizational capability by developing manager training, employee resources, and self-service documentation that reduce reliance on institutional knowledge. Make judgment calls on sensitive HR matters, escalating to the Director of Operations when appropriate but operating with significant autonomy on day-to-day decisions. What's in it for you? Shape how a leading RevOps consultancy supports and develops its people during a critical growth phase. Collaborate daily with a leadership team that values operational rigor and holds HR as a strategic function. Fully remote work environment with a tight-knit, impact-driven team. Opportunity to build and own programs from the ground up. Annual camp: we have a yearly offsite to bring the team together, celebrate our successes, and plan the year. 100% employer-paid benefit options & 401k match. About you 5–8+ years of progressive HR experience, ideally in a professional services or high-growth environment. Demonstrated generalist depth across employee relations, performance management, compliance, and benefits — you've owned some or all of these areas, not just supported them. Demonstrated ability to operate autonomously: you know when to decide, when to consult, and when to escalate. Strong diagnostic skills: you can identify the root cause of a people issue, size its impact, and recommend a proportionate response. Excellent communication skills: you can navigate difficult conversations with empathy and clarity, and translate HR complexity into actionable guidance for managers at all levels. Self-directed and accountable: you work proactively, communicate clearly, and close loops. Comfortable working in a fully remote environment with a distributed team across the US and Europe. Bonus points if you: Have built or redesigned core HR programs (performance cycles, onboarding, compensation frameworks) at a scaling company. Have experience transitioning a company off a PEO to in-house HR operations, including benefits migration, payroll setup, and compliance transfer. Have experience with California-specific employment law and compliance. Have supported international/global HR operations, particularly in LATAM and European markets. Have supported teams in a matrix environment. The base salary for this role is $140,000 - $160,000 USD. Adjustment based on geographical location and final salary decision will be in accordance with leveling.