Gelato

Manage and expand regional production partner network to optimize availability, speed, and quality through onboarding and procurement optimization. | 5+ years in operations or strategy within supply chain or eCommerce, proficiency with AI tools, and data-driven problem-solving skills. | About Gelato Gelato has created the world's largest global network for on-demand production of custom products, from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions. At Gelato, we don't own production facilities, we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It's smarter, faster, and greener. With GelatoConnect, our SaaS platform, we're driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we're reshaping the print industry to be more efficient, sustainable, and profitable. What You Will Be Doing With a global network of production, supply chain and distribution partners, operational excellence is at the core of how Gelato delivers value to its customers. As a Senior Operations Manager, you have a real chance to shape the operations network in your region from end to end: identifying the right production partners, bringing them onto GelatoConnect, and raising the bar on availability, speed, quality, and selection with every partner you add. This is a role designed to stretch your leadership and analytical capabilities. You see the whole picture and you have the influence to improve it, working across the full partner lifecycle: Find the right partners: You identify production partners in your region who can help Gelato grow capacity, availability, speed, and selection, and you help shape where the network expands next. Bring them onto the platform: You help bring new partners onto GelatoConnect and into the Gelato network, working with our commercial teams so partners understand the value and get set up to fulfill for Gelato. Onboard and run regional operations: You get new partners live and operating to our standards, and you own ongoing performance across your partner base (availability, speed, quality, and selection expansion), diagnosing issues, driving improvements, and raising the bar with each partner you add. Shape the Procurement supplier ecosystem: You assess the supplier ecosystem and have a say in who should be on GelatoConnect Procurement, helping add the right suppliers so partners can tap into Gelato's buying power to reduce material costs and inventory overhead. Work with AI: You use the latest AI tools to scale your impact, automate manual work, and make faster, sharper decisions across everything you own. We expect you to build AI into how you operate, not as an experiment but as the way you get more done. You will work closely with Product, Commercial, and supply chain teams to connect strategy to execution, using GelatoConnect as the backbone for how your region operates and scales. You will see the end-to-end picture, and you will have the influence to move it. Who You Are You have a start-up mentality and love digging in to find the root cause of a problem. You are a customer-obsessed problem solver who enjoys working directly with customers and partners. You are internally motivated, thrive in a fast paced environment, and are comfortable owning an outcome end to end. You can challenge the status quo, and you work closely with our Product and Tech teams, bringing what you learn from customers and partners back into the business so you have a direct path to shaping how the product and partner experience evolve. You own outcomes end to end and get things done by influencing partners and cross-functional teams, without needing direct authority You are experienced with AI and enjoy using the latest tools to accomplish your projects and scale your impact You are comfortable with ambiguity and thrive in a fast paced, high-growth environment You use data to find insight and drive decisions, and you are willing to roll up your sleeves to fix problems in a hands-on way You have experience in supply chain, logistics, retail, or eCommerce, ideally with marketplace models You have 5+ years of operations, commercial, and/or strategy experience in a high-growth startup or big tech environment Location and Travel This role is based in Atlanta, with a minimum of 3 days a week in the office. We expect around 25% travel, primarily domestic but potentially across North America, to spend time with partners and the network. What it's like to work at Gelato We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application. At Gelato, we pride ourselves on our global presence with 11 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth. Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.

Lead content creation and execution across multiple formats, develop AI-driven marketing workflows, and support growth campaigns in Web3. | 2+ years in Web3 marketing/content roles, crypto native with DeFi experience, AI tool fluency, strong communication, and ability to work independently. | Gelato is the Onchain Cloud Platform powering the most ambitious teams in crypto to build the next generation of Web3 applications. Whether you're launching a blockchain, building smart wallets, or enabling gasless transactions, Gelato gives developers the tools to create seamless onchain experiences. It's the infrastructure behind some of the best teams in crypto, like Kraken, who used Gelato RaaS to launch Ink, a leading Layer 2; Gemini, who are building novel smart wallets with Gelato's SDK; and Infinex, who use Gelato's Gasless APIs to give users effortless access to over 100 chains. With Gelato, the onchain future isn't just possible, it's already being built. We're seeking a Growth & Content Marketer to lead Gelato's content execution and bring an AI-first approach to the marketing function. This is a high-visibility, execution-focused role where you'll work directly with our Head of Growth to create compelling content, scale campaigns, and pioneer AI-led marketing workflows across Web3. What You'll Do • Create and manage content across blogs, case studies, newsletters, op-eds, and social channels. • Repurpose long-form content into digestible formats like threads, newsletters, and short-form updates. • Build thought leadership and narratives that position Gelato as the trusted infrastructure partner in Web3. • Develop and refine AI-driven workflows to accelerate content creation, distribution, and analytics. • Support campaigns around product launches, ecosystem events, and major announcements. Requirements • Crypto native: active user of DeFi protocols and strong familiarity with the Web3 ecosystem. • 2+ years of experience in Web3 marketing, content, or growth roles (infrastructure experience preferred). • Proven ability to generate ideas and produce high-quality content across multiple formats and channels. • "AI-native": fluent with tools such as ChatGPT, Claude, Perplexity, Grok, Midjourney, Gemini, and motivated to apply them in workflows. • Highly organized, proactive, and able to work independently with minimal handholding. • Strong communication skills with the ability to collaborate across a small, fast-moving team. • Hungry to experiment, learn, and take ownership in a high-impact environment. • Location: Europe or North America, with a minimum of 4 hours overlap with CET. Benefits • High-impact role shaping how Gelato is represented to the entire Web3 ecosystem. • Direct mentorship from a Head of Growth with 10+ years of crypto experience across leading protocols. • Fully remote, collaborative culture with strong ownership and autonomy. • Competitive compensation package including GEL token vesting, backed by leading investors such as Dragonfly Capital, ParaFi, IDEO, Galaxy Digital, IOSG, and Gnosis. • Opportunities to attend global events and team offsites.