Friendly House

Assist clients with immigration applications, prepare legal forms, conduct client interviews, and coordinate case tracking with government agencies. | High school diploma or GED, bilingual English-Spanish, two years office experience preferred in legal setting or associate degree. | Position Summary The Bilingual Immigration Case Manager is responsible for assisting clients with the preparation of immigration applications, liaise with relevant government agencies, analyze, review, and organize documents and data, coordinate document production, maintain client contact, and conduct ongoing case tracking and management. Additionally, The Immigration Case Manager is responsible for daily clerical operations. Must have excellent written and oral communication skills, attention to detail, and the ability to multi-task. Location: Phoenix, AZ (4 days per week, M-F 8AM - 5PM) Employment Type: Full-Time Pay range: $18.00 - $22.00 USD per hour Job Qualifications: High School Diploma or GED Bilingual in Spanish (Read and write English and Spanish) Two years’ experience working in an office environment Preferred Qualifications: Associate’s degree or at least 2 years of college One years’ experience working in a legal office environment Responsibilities: Conduct initial client interviews and collect relevant immigration, family, criminal, and procedural history. Assist the supervising attorney or DOJ accredited representative with case assessment, eligibility review, and case strategy. Prepare Adjustment of Status, waiver, U visa, and initial VAWA applications under supervision. Gather, review, and organize supporting evidence required to establish eligibility. Prepare immigration forms, declarations, cover letters, evidence indexes, and related correspondence. Identify missing information, inconsistencies, inadmissibility issues, or other case concerns and report them to the supervisor. Prepare and file petitions and applications with USCIS, the National Visa Center, Immigration Court, or United States embassies, as assigned. Prepare responses to Requests for Evidence and other government notices under supervision. Maintain case files, calendars, deadlines, databases, and regular case status reports. Communicate with clients regarding documents, appointments, interviews, case updates, and processing issues. Prepare clients for Adjustment of Status and immigrant visa interviews and provide required documentation. Conduct legal and factual research using immigration statutes, regulations, policies, and case law.