Flock Freight

Manage carrier relationships through outbound outreach, onboarding, and daily freight execution. | Bachelor's degree and sales or customer-facing experience with strong communication and negotiation skills. | Company Overview: Flock Freight is a FreightTech company that uses patented technology to move freight more efficiently, reliably, and sustainably. The company’s guaranteed terminal-free truckload service, FlockDirect, finds the best options to pool freight among billions of possible combinations, optimizing routes while finding and filling trucks’ empty spaces. Shipments stay safe in a single truck, driven by a single driver, all the way to their destination allowing shippers to only pay for the space they need and enabling carriers to earn more from every linear foot of capacity — all while slashing carbon emissions by up to 40% compared to traditional shipping methods. Flock Freight has been a Certified B Corp since 2020, meeting high social, environmental, transparency, and accountability standards to all of our stakeholders. Target Start Date: Monday, July 13th  As a Carrier Sales Associate, you’ll play a critical role in ensuring our customers’ freight moves seamlessly through Flock Freight’s proprietary platform. You’ll own carrier relationships end-to-end, from prospecting and onboarding to ongoing engagement, while leveraging technology, data, and strong commercial instincts to drive results. This is a high-execution, relationship-driven sales role for someone who thrives in a fast-paced environment and is motivated by measurable impact. What You’ll Do *  Build and grow a book of carrier partners by identifying, engaging, and onboarding new carriers through outbound calls, emails, and strategic outreach. *  Own daily freight execution, ensuring customer shipments are covered, serviced, and tracked successfully through Flock’s platform. *  Develop trusted carrier relationships, using consistent, strategic communication to drive long-term engagement and platform adoption. *  Apply tactical sales and negotiation skills to optimize carrier utilization and achieve strong economic outcomes. *  Collaborate cross-functionally with Customer Success, Tracking, and Operations teams to deliver a high-quality experience for both carriers and customers. *  Maintain accurate carrier and capacity data in Flock’s systems to support real-time coverage and execution. *  Monitor shipments and performance metrics: proactively identifying issues and opportunities for improvement. *  Consistently hit or exceed performance goals: including activity, coverage, and revenue-related metrics set by the Carrier Success leadership team. *  Leverage Flock Freight’s digital platform and pooling technology to create differentiated value for carrier partners. Who You Are *  Competitive, driven, and motivated by performance-based goals *  Comfortable with outbound sales activity and relationship building *  A strong communicator who can influence, negotiate, and problem-solve in real time *  Organized, detail-oriented, and able to manage multiple priorities at once *  Adaptable and energized by working in a fast-moving, execution-focused environment *  Mission-driven and excited to contribute to a company modernizing the freight industry Qualifications *  Bachelor’s degree preferred *  Previous sales, account management, or customer-facing experience preferred *  Demonstrated ability to meet or exceed goals *  Strong written and verbal communication skills *  Confident decision-maker with solid problem-solving instincts *  Strong work ethic and a willingness to learn Why Flock Freight We offer a comprehensive training program designed to set you up for success, covering industry fundamentals, Flock Freight’s technology, and practical sales execution. You’ll join a high-performing, collaborative sales organization where individual impact is visible, growth is encouraged, and innovation is central to how we operate. Compensation The expected range for this position is $22 - $24 per hour + Commission. This reflects typical earning potential in this role based on market data and individual factors including skill sets, experience, and geographic location. In addition to salary, full-time employees are eligible for an equity package and competitive benefits that support you and your family as part of your total rewards package at Flock Freight.  Life & Benefits of the Flock: *  Hybrid Work Model: As an organization we value in-office collaboration, working cross-functionally, and winning together. Through scheduled in-office and work from home days, we are able to work more efficiently and collaboratively. *  401(k): Flock provides access to a 401(k) retirement savings plan to help you prepare for the future. * Medical, Dental & Vision: Generous coverage for employees and dependents. Both HMO and PPO options provided. Our promise to you: Flock Freight is committed to creating an environment that’s fair and inclusive. We fill our open positions based on qualifications, merit, and business needs. We value the skills of people from all backgrounds and are proud to hire, promote, and retain talent from a diverse candidate pool. Diverse perspectives are central to innovation at Flock Freight and make our team better. We're interested in your inherent abilities, not just the skills you bring from your last role - if you think you have what it takes to succeed in the role but don't check every box, please still get in touch. We'd love to start a conversation with you. Flock Freight has zero tolerance for behavior that negatively impacts marginalized groups, including women, people of color, veterans, immigrants, people with disabilities, and members of the LGBTQIA+ community. We invite people of all identities to join the Flock! We are targeting talent in the Chicagoland Area.

Manage daily account operations including quoting, booking, and invoicing to ensure profitability and customer satisfaction. | Requires a bachelor's degree or equivalent experience with strong organizational and communication skills and proactive problem solving in a fast-paced environment. | Company Overview: Flock Freight is a FreightTech company that uses patented technology to move freight more efficiently, reliably, and sustainably. The company’s guaranteed terminal-free truckload service, FlockDirect, finds the best options to pool freight among billions of possible combinations, optimizing routes while finding and filling trucks’ empty spaces. Shipments stay safe in a single truck, driven by a single driver, all the way to their destination allowing shippers to only pay for the space they need and enabling carriers to earn more from every linear foot of capacity — all while slashing carbon emissions by up to 40% compared to traditional shipping methods. Flock Freight has been a Certified B Corp since 2020, meeting high social, environmental, transparency, and accountability standards to all of our stakeholders. Team/Department Overview: Enterprise - Reporting directly to the Manager of Enterprise Account Management.  About the Role: At Flock Freight, we’re on a mission to make shipping smarter, greener, and more efficient through our Shared Truckload technology. As an Account Coordinator, you’ll be at the heart of that mission — driving operational excellence for our largest customers and ensuring every shipment runs smoothly from quote to delivery. This is more than an operations role. It’s a chance to learn the business from the inside out, build trusted relationships, and see your impact in real time. If you’re someone who thrives in fast-paced environments, loves problem-solving, and wants to be part of a high-performing team that delivers results, this is your opportunity!  What You'll Do: *  Partner with Account Executives and Account Managers to support key customer relationships and deliver exceptional service. *  Manage daily account operations — from quoting and booking to invoicing — ensuring accuracy, timeliness, and profitability. *  Strategically accept or reject freight based on capacity, performance, and margin opportunities. *  Monitor load boards, resolve issues quickly, and manage escalations to maintain customer satisfaction. *  Coordinate scheduling and optimize coverage for on-time pickups and deliveries. *  Maintain Standard Operating Procedures (SOPs) for each account, identifying trends and collaborating with leadership to drive continuous improvement. *  Oversee billing, rates, and fuel surcharges — resolving discrepancies and ensuring smooth financial operations. Who You Are: *  Bachelor’s degree or equivalent experience. *  Exceptionally organized with a sharp eye for detail. *  A natural problem solver who stays calm under pressure. *  Proactive, adaptable, and able to manage multiple priorities in a dynamic environment. *  Comfortable collaborating cross-functionally while taking full ownership of your work. *  Strong communicator who builds trust with teammates and customers alike. *  Dependable and consistent, teammates and customers can count on you to follow through and deliver. *  Flexible to support after-hours or weekend operations when needed. *  Curious, driven, and eager to grow your career in logistics and freight. Compensation This is a non-exempt role with an hourly rate of $23.00 - $24.00/hour. In addition to hourly pay, full-time employees are also eligible for an equity package and our competitive benefits that support you and your family as part of your total rewards package at Flock Freight. Our policy is that we target candidates local to one of Flock Freight’s headquarters locations (San Diego and Chicago). Life & Total Rewards Overview: *  Hybrid Work Model: We value in-office collaboration and cross-functional teamwork. Our hybrid model supports both scheduled in-office and remote work. Our current in-office days are Monday, Tuesday, and Thursday for most positions. *  401(k) Employer Match: Whether retirement is on your near or long-term horizon, we want to be sure you are setting your future self up for success! Flock provides a 401(k) plan that offers up to a 4% employer match. Eligibility for the plan and company match starts on day one of your employment at Flock. *  Medical, Dental & Vision: Generous coverage for employees and dependents, with both HMO and PPO options available Why Flock Freight: You’ll join a mission-driven team that values grit, collaboration, and innovation. Here, your work directly contributes to a more sustainable and efficient freight industry—and your growth matters as much as our bottom line. Our Promise to You: Flock Freight is committed to fostering a fair, inclusive, and empowering workplace. We hire based on qualifications, merit, and business needs—and we believe that great talent comes from every background. Diverse perspectives fuel innovation here, and they make our team stronger. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.We have zero tolerance for behavior that harms or marginalizes others—including women, people of color, veterans, immigrants, people with disabilities, and members of the LGBTQIA+ community. Everyone deserves to feel respected and supported. We welcome people of all identities to join the Flock.