Fiserv Solutions LLC

Lead cyber risk governance and control execution, assess compliance gaps, drive remediation, and report on cyber risk posture. | 10+ years in cyber risk or information security risk management, experience with control assessments and remediation, strong collaboration with technical and non-technical stakeholders. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Cyber Risk Controls Officer About Your Role You will be responsible for strengthening cyber risk governance and control execution across your assigned portfolio. You will partner with Risk, Audit, Security, and technology teams to assess control effectiveness, identify compliance gaps, drive remediation plans, and provide transparent reporting on cyber risk posture and progress against Fiserv standards. What you’ll do: Serve as the First Line of Defense Controls Lead for the Business Unit, partnering with Risk Office, Audit, Information Security, and technology teams to ensure cyber risk requirements and standards are met. Proactively assess Applications and processes for compliance to and alignment with Fiserv cyber policies, standards, and control requirements by identifying gaps and coordinating remediation with control owners and technical teams. Provide subject matter expertise on Fiserv Policies and Standards and guide app dev teams in implementing risk mitigation and reduction strategies. Govern, track, and report on the status of control deficiencies, risk issues, and remediation efforts through to closure. Provide executive-level reporting on cyber risk posture, key control metrics, remediation progress, and emerging issues, including timely escalation where needed. Work closely with risk assessment owners, application owners, and control stakeholders to manage issues, action plans, and evidence in accordance with firm standards. Support control testing readiness, audit responses, and regulatory examination activities by ensuring documentation, evidence, and remediation artifacts are complete and current. Promote sustainable control execution by driving consistency in governance routines, issue management, and risk treatment processes across the portfolio. Experience you’ll need to have: 10+ years of experience in cyber, risk, controls, or information security risk management, including assessing control effectiveness and managing remediation 10+ years of experience in technology risk, compliance, controls governance, or related roles within a complex enterprise environment 5+ years of experience partnering with server (distributed, mainframe, cloud) and network infrastructure technology 5+ years of experience coordinating risk reviews, control assessments, issue management, and cross-functional remediation activities with technical and non-technical stakeholders. Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience Experience that would be great to have: Well versed in all aspects of Software Development Lifecycle (SDLC) and best practices Strong organizational and analytical skills with the ability to collaborate and communicate with stakeholders to identify, evaluate, and recommend practical mitigation strategies in a fast-paced environment Experience with cyber control frameworks and industry standards such as NIST Cybersecurity Framework, ISO 27001, COBIT, PCI DSS, and ITIL Experience with governance, risk, and compliance tools and practices for tracking issues, evidence, and remediation activities Experience in the financial services industry How you’ll work: Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday This role requires use of a computer and audio equipment Travel: Approximately 5% travel off-site or to other office locations is expected Sponsorship: In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future Salary Range $146,000.00 - $244,800.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Hay una razón por la que Fiserv es el líder mundial en sistemas de gestión de información y comercio electrónico para la industria de servicios financieros. Es nuestra gente. Si usted es un profesional talentoso que se entusiasma con el desafío de ayudar a Fiserv a liderar la transformación de la tecnología de servicios financieros para el beneficio de nuestros clientes, lo alentamos a explorar oportunidades de carrera con Fiserv, donde convertir las posibilidades en realidades es la norma.

Lead modernization of financial planning and analysis through data infrastructure improvements and automation to support enterprise decision-making. | 4+ years in data analysis or finance with experience in BI tools, automation platforms, and programming languages, plus a relevant bachelor's degree. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Finance Manager, Data & Automation About your role: As a Senior Finance Manager, Data & Automation, you will drive modernization across Corporate Financial Planning & Analysis by improving processes, advancing data infrastructure, and automating enterprise reporting. You will work closely with business unit finance teams, technology partners, and senior finance leaders to deliver scalable analytics, strengthen key performance indicator reporting, and turn complex financial data into actionable insights that support enterprise decision-making. What you'll do: Serve as the technology subject matter expert for Corporate Financial Planning & Analysis, supporting reporting modernization and automation initiatives Leverage data analysis and process automation tools to streamline financial reporting, analytics, and finance operations Own enterprise key performance indicator reporting by partnering with business unit finance teams to consolidate, validate, and improve metric pipelines Manage the headcount Power BI reporting model to support Management Committee reporting and finance self-service analytics Own and enhance enterprise consolidation applications, including Power Apps and similar workflow solutions Partner with finance and technology teams to identify and implement improvements in data analytics, reporting processes, and infrastructure Translate complex business problems into defined project plans, requirements, and delivery milestones Develop analyses and executive-ready insights for finance leadership, including the Chief Financial Officer, Head of Corporate Financial Planning & Analysis, and Head of Investor Relations Experience you'll need to have: 4+ years of experience in data analysis, business intelligence, data engineering, or finance Experience with business intelligence applications (Power BI, Tableau, SAP Analytics Cloud Experience with RPA and workflow automation platforms (UiPath, Power Automate, Appian) Experience with big data and ETL tools (Alteryx, Snowflake) Experience with data analysis tools and programming languages (SQL, Python, R) Bachelor's Degree in finance, economics, mathematics, statistics, computer science, or a related quantitative field, or equivalent combination of education, related experience and/or military experience Experience that would be great to have: Experience in machine learning and artificial intelligence Experience supporting Corporate Financial Planning & Analysis or enterprise finance functions in a large, matrixed organization Experience with machine learning or artificial intelligence use cases in finance, reporting, or analytics environments Experience building executive dashboards, self-service reporting tools, or enterprise metric governance processes Experience supporting headcount reporting, enterprise key performance indicators, or consolidation workflows How you'll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being. Paid holidays and generous time away policies. No-cost mental health support through Employee Assistance Programs. Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. Eight Employee Resource Groups to foster a collaborative culture and expand your network. Unparalleled professional growth with training, development, and internal mobility opportunities. Medical, dental, vision, life, and disability insurance options available from day one. Retirement planning and discounted shares with the Employee Stock Purchase Plan. Tuition assistance and reimbursement program. Paid parental, caregiver, and military leave. Salary Range $120,000.00 - $198,000.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Lead and mature global cyber threat intelligence capability to inform cybersecurity strategy and risk management. | 12+ years technology leadership with emphasis on cyber threat intelligence, 8+ years leading intelligence programs in financial services, and relevant degree or experience. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title VP Cyber Threat Intelligence About your role: As the VP Cyber Threat Intelligence in Fiserv’s Cybersecurity Operations you will lead and mature our global, cyber threat intelligence capability across a complex, high-scale financial technology environment. You will be a leader who connects deep technical adversary analysis with executive-level risk decisions and measurable defensive outcomes. In this role, you will define and drive the enterprise cyber threat intelligence strategy and operating model, deliver strategic, operational, and tactical intelligence that informs cyber defense, risk management, product security, and executive reporting. You will serve as the cybersecurity organization’s senior authority on cyber adversaries, geopolitical risk and emerging threats targeting financial services and payments. In addition you will define and execute the global vision, strategy, and operating model for the enterprise CTI function ensuring intelligence directly informs the broader cybersecurity strategy and business objectives as well as build, lead, and scale a high-performing global CTI team spanning strategic, operational, and tactical intelligence. You’ll be expected to be available off hours on an as-needed basis, based on business and client needs. What you'll do: Drive intelligence led defense principles by embedding threat insights across both the cybersecurity operations center and the larger cybersecurity organization. Provide executive-ready intelligence briefings, strategic assessments, and risk-driven recommendations to senior leadership. Serve as the company’s senior authority on adversary capabilities, intent, and emerging cyber risks impacting global financial technology infrastructure. Translate complex threat landscapes into clear business risk implications and drive prioritized mitigation actions. Partner across the Cybersecurity Operations functions to map adversary tactics to internal controls and validate defenses against the most likely threats. Monitor global geopolitical shifts that could be manifested as cyber threats to financial infrastructure. Develop predictive intelligence capabilities, expand beyond reactive reporting to provide indications, warnings, and predictive analysis of malicious activity targeting the financial and payments sector. Oversee the cyber readiness exercise program, ensuring a disciplined, risk-aligned approach to table-top exercises, readiness measurement, and remediation tracking Establish and maintain strong partnerships across cybersecurity, technology, product, fraud, legal, compliance, and business leadership. Own CTI vendor strategy, selection, contracts and budget, and measure value/ROI of intelligence feeds, platforms and services to ensure high-fidelity, decision-relevant intelligence. Define and track program metrics that demonstrate intelligence adoption and impact on detection, response, and reduction of the organization's cyber risk. Maintain and expand strategic intelligence relationships across public and private sector communities in support of enterprise operations Exhibit strong executive judgement, critical thinking, and leadership during high-impact cyber events. Experience you'll need to have: 12+ years of technology leadership experience with a strong emphasis on cyber threat intelligence and cybersecurity. 8+ years of experience leading enterprise-scale intelligence programs within financial services, fintech, or other highly regulated industries. 8+ years of experience with intelligence lifecycle methodologies, adversary frameworks, and modern intelligence platforms. Bachelor's degree in computer science, Information Technology, Information Systems, or a related field (or foreign equivalent degree) or equivalent work experience. Experience that would be great to have: Proven ability to influence engineering and product leadership through partnership, governance, and metrics-driven decision-making. Deep understanding of adversary ecosystems including nation-state, cybercriminal, insider, and fraud threat actors. Proven ability to operationalize intelligence into measurable outcomes across detection, response, and risk reduction programs. Experience briefing C-suite executives and Board-level stakeholders on cyber risk and geopolitical threat developments. Strong knowledge of regulatory and compliance practices impacting financial institutions. Certifications such as CISSP, GIAC Cyber Threat Intelligence (GCTI), or equivalent preferred. Important information about this role: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered. All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability. #LI-MK1 Salary Range $210,000.00 - $330,000.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Hay una razón por la que Fiserv es el líder mundial en sistemas de gestión de información y comercio electrónico para la industria de servicios financieros. Es nuestra gente. Si usted es un profesional talentoso que se entusiasma con el desafío de ayudar a Fiserv a liderar la transformación de la tecnología de servicios financieros para el beneficio de nuestros clientes, lo alentamos a explorar oportunidades de carrera con Fiserv, donde convertir las posibilidades en realidades es la norma.

Design and deliver resilient, high-volume API and microservices solutions in a fintech environment. | 8+ years engineering experience with Java/J2EE, RESTful APIs, cloud-native services, and strong design pattern knowledge. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior API Engineer - Advisor I About your role: We are seeking a Software Engineer to join our engineering team at Fiserv. You’ll collaborate with product managers, clients at leading financial institutions, and cross‑functional engineering teams to design and deliver resilient, high‑volume solutions that leverage modern APIs, microservices, third‑party integrations and cloud infrastructure. Your work will help shape solution architecture and drive reliable, performant production systems. What you’ll do Define and implement solution architecture for high‑volume, resilient systems. Design, develop, debug and test object‑oriented Java/J2EE code, Spring and RESTful APIs (JSON over HTTPS). Effective usage of AI for Software Engineering – Design/Coding/Code review/Debugging Hands-on working experience in Azure, and Containerization Build cloud‑native services following 12‑Factor principles and work with messaging platforms and integrations (Kafka, MQ, ESB). Collaborate in Agile/Scrum delivery model with product managers, clients and engineering teams. Contribute to CI/CD and DevSecOps practices to enable repeatable, secure deployments. Perform database integrations, JPA, performance tuning and optimization across relational and non‑relational stores. Apply design patterns and algorithmic approaches to improve reliability, maintainability, readability and performance. Troubleshoot and operate within complex IT environments, including networking, security and performance considerations. Cloud migration and platforms experience (Azure, PCF, OpenShift, AWS). Experience with Splunk and file transfer technologies (NDM / Connect: Direct / IBM FileGateway). Experience you’ll need to have 8+ years recent experience as a member of engineering teams delivering resilient, high‑volume solutions built in Java/J2EE. 5+ years working on high‑volume transactional systems, including performance tuning. 5+ years hands‑on experience building RESTful APIs (JSON over HTTPS) with recent hands‑on experience with Java and Spring Frameworks (Spring Boot). 4+ years hands‑on experience designing, writing, debugging and testing object‑oriented code. Experience developing 12‑Factor cloud‑native services messaging architectures (Kafka, MQ, ESB). Experience with both relational and non‑relational database technologies (SQL and NoSQL). Advanced understanding of design patterns, software algorithms and coding techniques that improve testability and maintainability. High proficiency with modern CI/CD and DevSecOps practices. How you’ll work This role is on-site Monday through Friday. Fiserv considers in‑person collaboration to be an essential part of this role as in‑person office experiences help you with your overall onboarding experience and leads to stronger productivity. Travel Approximately 10% of travel off‑site or to other office locations is expected. Sponsorship You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F‑1 (OPT, CPT, STEM), H‑1B, H‑2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered. Salary Range $90,000.00 - $158,400.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Lead enterprise telemetry, observability, and automation strategy to improve platform stability and operational efficiency. | 8+ years in platform engineering or SRE with strong telemetry, cloud, automation, and communication skills. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Director Platform Engineering and Automation About your role At Fiserv, we are transforming how financial services platforms are built, operated, and observed at enterprise scale. As Director, Platform Engineering and Automation, you will lead the strategy and execution of enterprise telemetry, observability, and platform automation capabilities that underpin availability, resiliency, performance, and client experience for Merchant services. This role is highly visible and cross functional. You will partner extensively with application development teams, production support, SRE/operations, cyber, and business stakeholders to standardize telemetry, improve operational insight, and enable initiative-taking issue detection and remediation. Success in this role requires strong technical depth combined with exceptional communication, influence, and coordination skills. This role is critical to improving platform stability, client experience, and operational efficiency across Fiserv. You will sit at the intersection of engineering excellence and business outcomes, ensuring teams have the insights and automation needed to operate reliably at scale. What you will do: Execute Enterprise telemetry and observability strategy, including metrics, logs, traces, events, dashboards, alerting, and SLOs across hybrid and cloud platforms. Work with platform engineering teams responsible for observability platforms, automation frameworks, and self-service capabilities for application and infrastructure teams. Drive standardization of telemetry and instrumentation across application portfolios to improve visibility, resiliency, and operational maturity. Partner closely with application development, production support, SRE, cyber security, and business teams to align observability capabilities to business outcomes and operational needs. Establish and govern best practices for monitoring, alerting, incident response, and automation, reducing MTTR and operational noise. Lead automation initiatives across CI/CD, environment provisioning, monitoring, and remediation to eliminate manual toil. Translate business and operational requirements into scalable platform capabilities, roadmaps, and technical standards. Provide clear executive level communication on platform health, risks, operational insights, and improvement plans. Manage vendor partnerships and platform selections related to observability, telemetry, and automation tools. Responsibilities listed are not intended to be all inclusive and may evolve as business needs change. Experience you will need to have: 8+ years of experience in platform engineering, or site reliability engineering. Strong direct experience with telemetry and observability concepts (metrics, logs, traces, alerting, dashboards). Experience operating in cloud and hybrid environments (AWS, Azure, and/or GCP). Solid understanding of CI/CD, DevOps, and automation frameworks. Proficiency in one or more modern programming or scripting languages (e.g., Java, Python, Go, C#, etc.). Strong experience collaborating across development, operations, and business teams in large, complex organizations. Exceptional communication, stakeholder management, and influencing skills. 8+ years of an equivalent combination of education, experience, and/or military service. Experience that would be great to have: Experience leading or implementing enterprise observability platforms (e.g., application performance monitoring, infrastructure monitoring, log analytics). Financial services or highly regulated industry experience. Experience building self-service platform capabilities for development teams. Familiarity with SRE practices, error budgets, SLIs/SLOs, and incident management. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. #LI-IH1 Salary Range $186,000.00 - $285,600.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Hay una razón por la que Fiserv es el líder mundial en sistemas de gestión de información y comercio electrónico para la industria de servicios financieros. Es nuestra gente. Si usted es un profesional talentoso que se entusiasma con el desafío de ayudar a Fiserv a liderar la transformación de la tecnología de servicios financieros para el beneficio de nuestros clientes, lo alentamos a explorar oportunidades de carrera con Fiserv, donde convertir las posibilidades en realidades es la norma.

Design and implement backend payment services and REST APIs, own features through deployment and monitoring, and mentor junior engineers. | Senior-level backend engineering with 8+ years experience, strong Java skills, microservices, cloud technologies, and API design. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Backend Engineer- Payments Senior Backend Engineer About the Team Clover Payment - Card-Not-Present aka [E-commerce] team plays a crucial role in expanding and improving our Payment platform. With Clover's eCommerce solutions, we can help merchants grow their business online by developing our payment web services and supporting a wide range of functionality across the suite of apps we provide to our merchants. What does a Backend Engineer do at Clover? Our Server Backend engineers work closely with Web Engineers, the Product Team, and QE to ensure seamless collaboration in the development process. Our engineers are pragmatic in balancing priorities and thrive in an iterative model where server features are released once every two weeks. As a Server Backend engineer, your responsibilities would include owning one or more of the payment services, adding new features, resolving bugs, and refactoring/improving the codebase. What you will do: Design and implement REST APIs for mobile and web clients including our payment devices, web dashboard, and 3rd party apps Identify technical requirements in product meetings and assist the business team with realistic project planning and feature development; translate product requirements into functional, maintainable, extensible software that is in-line with company objectives Own your merchant-facing services /features from development through deployment and production monitoring Participate in design/code reviews. Mentor junior engineers Partner with the Infrastructure Team to design data models to support large scale highly available services Work with QA to develop test plans/strategies Participate in a regular on call rotation What you will need: -Degree in Computer Science or Engineering field 8+ years of industry experience Strong coding skills; Java is our language of choice Experience with Docker and Kubernetes, Apache Kafka and Google Pub/Sub Experience with microservices, preferably Spring Boot Strong knowledge of relational databases, MySQL Experience with Cloud Technologies Experience with API design Superior problem-solving skills and debugging capabilities What would be great to have: Payments domain experience Ability to clearly articulate API design and technical requirements with thought‐ ful documentation gathering requirements, exploring alternative solutions, and implementing code along the way. Experience with scalability and high availability; monitoring with Grafana, Datadog etc Security concepts Dependency Injection Frameworks. Experience with a cloud platform, preferably Google Cloud Degree in Computer Science or equivalent Engineering field Python scripting Salary Range $160,000.00 - $240,000.00 These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Hay una razón por la que Fiserv es el líder mundial en sistemas de gestión de información y comercio electrónico para la industria de servicios financieros. Es nuestra gente. Si usted es un profesional talentoso que se entusiasma con el desafío de ayudar a Fiserv a liderar la transformación de la tecnología de servicios financieros para el beneficio de nuestros clientes, lo alentamos a explorar oportunidades de carrera con Fiserv, donde convertir las posibilidades en realidades es la norma.

Design, implement, and manage complex systems infrastructure ensuring scalability, reliability, and security. | 8+ years Windows infrastructure experience, 6+ years with Windows Server and PowerShell, 5+ years cloud and VMware experience, plus supporting .NET, IIS, SQL Server environments. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Systems Solutions Engineer About Your Role You will play a pivotal role in designing, implementing, and managing Fiserv's complex systems infrastructure. Your expertise will ensure that these systems operate efficiently, reliably, and securely. You will work closely with a team of engineers, collaborating with various departments to align system capabilities with business needs, ultimately contributing to the company's strategic goals. What you’ll do: Lead the design and deployment of infrastructure solutions supporting enterprise applications, ensuring scalability, reliability, and performance Partner with Development, Product, Project Management, and other Engineering teams using a consultative approach to gather and analyze technical requirements Provide support for hybrid environments involving both on-premises and public cloud platforms (Azure/AWS preferred) Develop and maintain PowerShell scripts to automate routine administrative tasks and improve efficiency Support platforms such as .NET Framework, IIS, MS SQL, and Apigee in conjunction with application deployments Manage and troubleshoot infrastructure services like Active Directory, DNS, VMWare, VXRAIL, Group Policy, and Firewall Rules Collaborate on network-related troubleshooting and configuration of load balancers (e.g., F5 LTM/GTM) Create and maintain documentation for systems, configurations, and processes; enforce adherence to engineering best practices and security standards Experience you’ll need to have: 8+ years of enterprise-level Windows infrastructure/system engineering experience 6+ years of experience with Windows Server, Active Directory, and PowerShell 5+ years of experience with cloud integration and support (Azure or AWS preferred) & infrastructure as code configurations (Terraform, Ansible) 5+ years of experience supporting .NET, IIS, and SQL Server environments 5+ years of experience VMWare, VXRAIL, DNS, and network/firewall troubleshooting Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience Experience that would be great to have: Knowledge of Apigee, F5 LTM/GTM, and middleware components Strong analytical and problem-solving skills with excellent communication abilities Experience with disaster recovery planning and implementation Experience with containerization technologies such as Docker or Kubernetes How you’ll work: Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday This role requires being on-call during non-standard and/or overnight hours on a rotational basis This role requires flexibility to work overtime that includes weekends and holidays This role requires use of a computer and audio equipment Travel: Approximately 5% travel off-site or to other office locations is expected Sponsorship: In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future Salary Range $109,000.00 - $182,400.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Design, build, deploy, and maintain production AI agents integrating Microsoft and Anthropic platforms. | 7+ years software engineering, 5+ years Python/TypeScript, 2+ years building LLM-powered applications with Microsoft 365 Copilot and Anthropic Claude, plus relevant AI agent framework experience. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior AI Solutions Engineer About the role As a Senior AI Solutions Engineer, you will be the technical expert other engineers, product owners, and business leaders come to when they want to ship an AI agent. You will design and build production agents against both the Microsoft 365 Copilot/Copilot Studio ecosystem and the Anthropic Claude platform and set the patterns and guardrails that the rest of the organization adopts. What you'll do Design, build, deploy, and maintain production AI agents that automate enterprise workflows and augment employee productivity by owning the full lifecycle — requirements, architecture, prompt and tool design, evaluation, rollout, monitoring, and iteration Serve as the hands-on expert for Anthropic’s Claude platform, Microsoft 365 Copilot, Copilot Studio, and the broader Microsoft agent ecosystem Build custom agents, connectors, and extensions that integrate with Microsoft Graph, SharePoint, Teams, Outlook, and line-of-business systems Design multi-step agent architectures: tool use, retrieval (RAG), memory, orchestration across multiple models and systems, human-in-the-loop checkpoints, and graceful failure modes Build and maintain the evaluation harnesses that tell us whether an agent is actually working — offline evaluations, regression tests, production telemetry, cost and latency tracking, and quality metrics tied to business outcomes rather than vibes Partner with security, compliance, legal, and model risk management to make sure every agent we ship meets company standards for data handling, auditability, access control, and responsible AI use Set the technical patterns that let other engineers across Fiserv build on what you've built instead of starting from zero Evaluate new models, frameworks, and platform releases as they land and make clear, opinionated recommendations about what we should adopt, what we should ignore, and why What you’ll need to have 7+ years of software engineering experience 5+ years of experience with Python, Typescript/Javascript 2+ years of experience specifically building LLM-powered applications or agents in production with M365 Copilot, Copilot Studio, Power Platform, or equivalent enterprise agent platforms 2+ years of hands-on experience with frontier LLM APIs (Anthropic Claude, OpenAI, Google, or Azure OpenAI) Demonstrated experience with Claude Code or equivalent agentic coding tools as part of your own development workflow, and the judgment to know when to use them vs. when to write code directly Prior experience with at least one agent framework (LangChain/LangGraph, Anthropic's agent SDK, Semantic Kernel, AutoGen, CrewAI) Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience What we'd love you to have Prior experience in financial services, payments, or another regulated industry, and familiarity with how AI governance, model risk management, and audit actually work in those environments Ability to communicate clearly in writing and in meetings with both technical peers and non-technical stakeholders, including senior leadership Familiarity with Microsoft Graph APIs, Azure AI services, and how to build, deploy, and govern agents inside a Microsoft-centric enterprise Working knowledge of RAG architectures, vector databases, embedding models, and the evaluation methodology Experience building and publishing MCP servers, or building agents that consume them Background in information security, particularly email security, identity, or threat detection Experience with agent evaluation frameworks (Anthropic's evals, Braintrust, Langfuse, Arize, or similar) and with production LLM observability How you’ll work: Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday This role requires flexibility to work overtime that may include weekends This role requires use of a computer and audio equipment Travel: Approximately 5% travel off-site or to other office locations is expected Sponsorship: In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future Salary Range $128,000.00 - $216,000.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Design, build, and deliver high-scale backend services with technical leadership and agile execution. | 6+ years Java and Spring Boot experience, software delivery expertise, DevOps and Agile proficiency, and strong communication skills. | Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Sr Software Engineer - Java About your role: Fiserv is a global leader in payments and financial technology, and our product development teams are at the heart of transforming how the world moves money. As a Senior Software Engineer, you will join a dynamic and innovative team predominantly focused on building high-scale backend services using Spring Boot and microservices, while occasionally contributing to full-stack initiatives. You will work in a highly collaborative environment to design, build, and deliver high-value features rapidly, making a direct impact on our customers and the future of commerce. What you’ll do: Technical Leadership: Demonstrate technical leadership within the team, mentoring others, providing feedback, and assisting in growing the collective technical knowledge of the group. Agile & DevOps Execution: Show proficiency in DevOps and Agile principles by actively participating in all Scrum events and driving continuous improvement in team execution. Software Development: Apply engineering best practices to analyze, design, and develop software solutions, leveraging established coding standards and automation to meet business needs. Quality & Testing: Implement a comprehensive suite of automated unit and integration tests to confirm software behavior and conduct thorough code reviews to ensure top-tier quality. Problem Solving & Optimization: Identify technical problems in malfunctioning or poor-performing software and develop robust solutions and automation capabilities. Pipeline Automation: Build and maintain continuous integration and continuous development (CI/CD) processes through high-level pipeline automation. Professional Growth: Strive for excellence by completing technical courses and obtaining certifications to stay at the forefront of the industry. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you’ll need to have: Education: Bachelor’s Degree or equivalent professional work experience. Software Delivery: 6+ years of experience in designing, developing, delivering, and supporting software applications. Java Mastery: 6+ years of hands-on experience with modern programming and scripting languages, with a specific focus on Java and Spring Boot. Data Expertise: 6+ years of experience working with datastores and executing complex database queries. Modern Methodologies: Proven experience working with DevOps, CI/CD, GitOps, and Agile methodologies. Version Control: Experience using Git to manage codebases, including advanced branching and merging practices. Experience that would be great to have: Full-Stack & UI: Experience with full-stack development, specifically with React, is a significant plus. Domain Knowledge: Previous experience in Payments Processing is highly preferred. Cloud-Native & Architecture: Understanding of microservice architectures and developing distributed applications, preferably in cloud-native environments. Containerization: Foundational knowledge of Kubernetes (publishing/monitoring containers) and experience building images using Docker. Infrastructure as Code: Knowledge of IaC frameworks like Helm and build tools like Gradle. AI Integration: Experience with development via AI or AI usage to improve engineering velocity. Systems & Tooling: Comfortable with Linux/Windows CLI and experience with multi-module projects (mono-repos) and GitLab CI. Soft Skills: Strong written and verbal communication skills with a "think outside the box" problem-solving mindset. How you’ll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being Paid holidays and generous time away policies No-cost mental health support through Employee Assistance Programs Living Proof program to recognize your peers’ extra effort with points redeemable for rewards Eight Employee Resource Groups to foster a collaborative culture and expand your network ·Unparalleled professional growth with training, development, and internal mobility opportunities Medical, dental, vision, life, and disability insurance options available from day one Retirement planning and discounted shares with the Employee Stock Purchase Plan Tuition assistance and reimbursement program Paid parental, caregiver, and military leave This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Manage and support Windows servers across multiple data centers, troubleshoot system issues, automate tasks, and ensure high availability and performance. | 5+ years enterprise systems engineering with Windows Server, Active Directory, scripting, and virtualization experience. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Windows Systems Engineer About your role: We’re seeking a seasoned with a passion for solving complex technical challenges and driving automation to enhance system reliability, efficiency, and accuracy. This role is critical to managing change, monitoring performance, and responding to issues across thousands of servers in multiple data centers. You will support a global Windows environment for hosted Fiserv clients, ensuring high availability and performance across physical and virtual infrastructures. You’ll collaborate with cross-functional teams to plan and execute large-scale deployments, troubleshoot system issues, and automate routine tasks. What you’ll do: Manage and support Windows operating systems across thousands of servers in multiple data centers. Troubleshoot issues related to OS, storage, networking, and performance in a complex Windows environment. Perform capacity management and adjust system resources (CPU, memory, disk) as needed. Install, uninstall, and troubleshoot third-party software programmatically across large server fleets. Develop automation scripts using PowerShell or Python to streamline operational tasks. Monitor system health and respond to alerts to ensure maximum uptime. Utilize tools such as Service Point, SailPoint, Splunk, and App Map for ticketing, reporting, and change management. Participate in planning and execution of complex infrastructure changes and deployments. Experience you’ll need to have: 5+ years of enterprise systems engineering experience with hands-on expertise in: Windows Server OS (2008–2022), Active Directory, DNS, Group Policy, Failover Clustering, IIS, SSL Certificates, Perfmon, Wireshark, VMware and vSphere. 3+ years of experience with scripting languages such as Python, Bash, or PowerShell. Familiarity with storage, backup, and networking technologies. Bachelor’s degree in Computer Science, Information Technology, Business and/or equivalent military experience. Experience that would be great to have: Exceptional customer service and communication skills; able to interact professionally with internal clients, managers, engineers, and vendors. Solid understanding of ITIL practices including Incident, Change, and Problem Management. Ability to thrive in a fast-paced, high-energy environment with strong composure and crisis-management skills. How you'll work: This role requires being on-call during non-standard and/or overnight hours on a rotational basis. This role requires use of a computer and audio equipment. Important information: Per contractual obligations, must be a US citizen with the ability to obtain and maintain a qualified United States Government security clearance. All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being. Paid holidays and generous time away policies. No-cost mental health support through Employee Assistance Programs. Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. Eight Employee Resource Groups to foster a collaborative culture and expand your network. Unparalleled professional growth with training, development, and internal mobility opportunities. Medical, dental, vision, life, and disability insurance options available from day one. Retirement planning and discounted shares with the Employee Stock Purchase Plan. Tuition assistance and reimbursement program. Paid parental, caregiver, and military leave. Salary Range $97,500.00 - $164,400.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Manage and support Windows servers, troubleshoot issues, automate tasks, and ensure high availability in a large-scale environment. | 5+ years enterprise Windows systems engineering with scripting and virtualization experience. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Windows Systems Engineer About your role: We’re seeking a seasoned with a passion for solving complex technical challenges and driving automation to enhance system reliability, efficiency, and accuracy. This role is critical to managing change, monitoring performance, and responding to issues across thousands of servers in multiple data centers. You will support a global Windows environment for hosted Fiserv clients, ensuring high availability and performance across physical and virtual infrastructures. You’ll collaborate with cross-functional teams to plan and execute large-scale deployments, troubleshoot system issues, and automate routine tasks. What you’ll do: Manage and support Windows operating systems across thousands of servers in multiple data centers. Troubleshoot issues related to OS, storage, networking, and performance in a complex Windows environment. Perform capacity management and adjust system resources (CPU, memory, disk) as needed. Install, uninstall, and troubleshoot third-party software programmatically across large server fleets. Develop automation scripts using PowerShell or Python to streamline operational tasks. Monitor system health and respond to alerts to ensure maximum uptime. Utilize tools such as Service Point, SailPoint, Splunk, and App Map for ticketing, reporting, and change management. Participate in planning and execution of complex infrastructure changes and deployments. Experience you’ll need to have: 5+ years of enterprise systems engineering experience with hands-on expertise in: Windows Server OS (2008–2022), Active Directory, DNS, Group Policy, Failover Clustering, IIS, SSL Certificates, Perfmon, Wireshark, VMware and vSphere. 3+ years of experience with scripting languages such as Python, Bash, or PowerShell. Familiarity with storage, backup, and networking technologies. Bachelor’s degree in Computer Science, Information Technology, Business and/or equivalent military experience. Experience that would be great to have: Exceptional customer service and communication skills; able to interact professionally with internal clients, managers, engineers, and vendors. Solid understanding of ITIL practices including Incident, Change, and Problem Management. Ability to thrive in a fast-paced, high-energy environment with strong composure and crisis-management skills. How you'll work: This role requires being on-call during non-standard and/or overnight hours on a rotational basis. This role requires use of a computer and audio equipment. Important information: Per contractual obligations, must be a US citizen with the ability to obtain and maintain a qualified United States Government security clearance. All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being. Paid holidays and generous time away policies. No-cost mental health support through Employee Assistance Programs. Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. Eight Employee Resource Groups to foster a collaborative culture and expand your network. Unparalleled professional growth with training, development, and internal mobility opportunities. Medical, dental, vision, life, and disability insurance options available from day one. Retirement planning and discounted shares with the Employee Stock Purchase Plan. Tuition assistance and reimbursement program. Paid parental, caregiver, and military leave. Salary Range $97,500.00 - $164,400.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Develop and deliver multi-channel communications supporting product launches and operational changes to drive alignment and adoption. | 5+ years in product communications or related field with ability to translate complex financial/technical concepts into clear communications. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Product Communications Manager About the role: You will craft clear, concise, and impactful communications to support product launches, operational changes, and cross-functional initiatives. You’ll collaborate across product, GTM, and operations teams to translate complex information into actionable, audience-specific content that drives alignment and adoption. What you will do: Develop and deliver multi-channel merchant‑facing communications that clearly explain product updates, feature launches, and operational changes to Clover merchants. Create segmented communications tailored to different merchant groups to ensure relevance, clarity, and stronger adoption of new products and features. Partner with Product, GTM, and Operations teams to produce materials that support both internal teams and merchant understanding. Translate complex technical and financial concepts into simple, actionable information for diverse audiences Drive change‑management communications that support product rollouts, policy updates, and operational transitions, ensuring merchants can easily adapt. Produce internal briefs, executive updates, and stakeholder‑ready content that keeps teams aligned and informed. Build scalable communication systems, including templates, workflows, and documentation libraries to support consistent, repeatable multi-channel merchant messaging. Maintain internal knowledge bases and portals with accurate, up‑to‑date product information that supports both internal teams and merchant‑facing materials. Ensure high standards of content quality, consistency, and alignment across all merchant communication channels and touchpoints. What you'll need to have: Bachelor's degree in communications, Marketing, English, Technical Writing, or a related field. 5 years of experience in Product Communications—or a closely related discipline such as product marketing or product operations—within a tech or financial services environment. Proven ability to translate complex technical or financial concepts into clear, concise, audience‑appropriate communication. Experience using content and documentation tools such as Confluence, SharePoint, PowerPoint, and Canva. What would be great to have: Background in B2B SaaS, fintech, or product lifecycle communications, supporting launches and ongoing product updates. Familiarity with operational or change‑management communications, especially for product releases or process transitions. Experience building scalable communication systems, including templates, documentation frameworks, intake processes, and workflow structures. How you’ll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support physical, financial, social, and emotional well-being. Paid holidays and generous time away policies. No-cost mental health support through Employee Assistance Programs. Living Proof program to recognize your peers’ extra effort with points used for rewards. Eight Employee Resource Groups to foster a collaborative culture. Unparalleled professional growth with training, development, and internal mobility opportunities. Retirement planning and discounted shares with the Employee Stock Purchase Plan. Medical, dental, vision, life, and disability insurance options available day one Tuition assistance and reimbursement program. Paid parental, caregiver, and military leave. #LI-CD1 Salary Range $90,000.00 - $144,000.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Ensure smooth operation and maintenance of critical business applications by creating, testing, and implementing job code and resolving operational problems in a multi-platform environment. | 5+ years in data processing with IBM AJS/CL jobs and Unisys operations experience, understanding of programming logic, and ability to work on-site in a collaborative team. | Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Production Control, Tech Lead About your role: At Fiserv, we are committed to providing exceptional service and support to our clients. As a Technical Production Control, Lead you will be part of a dedicated team ensuring the smooth operation and maintenance of critical business applications. This position is crucial to ensure accurate and timely host processing for all our clients, both internal and external. You will be working in a multi-platform environment that includes both Unisys and IBM systems. You will be responsible for Premier application operational support, bank conversions, and problem resolution. What you'll do: Create, test, and implement job code in accordance with change control practices Process incoming requests as required, utilizing WFL, CL, and AJS job control languages Assist in providing research and resolution of problem situations Meet all deadlines with timely and accurate job code Work in a collaborative, team environment Experience you'll need to have: 5+ years of experience in data processing with emphasis on Computer Operations Understanding of basic programming logic 3 years of experience in data processing with emphasis on IBM AJS/CL jobs and Unisys Computer Operations and WFL jobs Experience that would be great to have: Premier Software experience Multi-platform, Unisys, and IBM knowledge How you’ll work: Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday Sponsorship: In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Lead and optimize operational service and support processes across the SMB customer lifecycle, ensuring seamless digital customer experience and engagement. | 8+ years in product operations or customer experience product management, strong analytical and stakeholder management skills, experience with SMB digital engagement platforms preferred. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Sr. Manager of Product Operations – SMB Digital Customer Experience (CX) & Engagement Sr. Manager of Product Operations – SMB Digital Customer Experience (CX) & Engagement About the Role Join a transformative team redefining how small and mid-sized businesses (SMBs) interact with financial services through a unified digital engagement platform. This role sits at the intersection of product innovation and customer experience, driving operational excellence across the entire customer lifecycle—from onboarding to ongoing support. As Manager of Product Operations, you will lead the Digital Customer Experience (CX) & Engagement workstream focused on Service and Support enablement throughout the customer lifecycle within our SMB Product organization. Your mission: to ensure every customer touchpoint is seamless and serviced appropriately (through Chat, Notifications, and Sales Enablement interactions, for example). You’ll build the operational foundation that powers responsive service and support, and data-driven engagement, helping SMBs thrive in a digital-first world. Key Responsibilities Customer Lifecycle Engagement Own and optimize operational service, support and engagement processes across the full customer journey—onboarding, service-moments, engagement, and sales support. Design and implement scalable workflows that enhance customer satisfaction and reduce friction at key stages of the lifecycle (lead management, service touchpoints) Digital Service & Support Excellence Partner with Support, Product, and Engineering to deliver consistent, high-quality digital service experiences. Reporting Enablement - Define and track KPIs for onboarding success, engagement health, and support resolution efficiency (both internally and for CX and Sales data and reporting) Champion proactive support strategies using digital tools, automation, and self-service capabilities. Operational Readiness & Enablement Drive readiness for new product launches and feature enhancements with a focus on customer impact. Develop internal documentation and knowledge management systems to support scalable service delivery. Cross-Functional Leadership Serve as the operational bridge between Product, Engineering, Support, Finance, and other teams. Lead planning and coordination efforts to ensure alignment across the SMB product portfolio. Data-Driven Engagement Build dashboards and reporting frameworks to monitor customer engagement and operational performance. Use insights to identify gaps, optimize processes, and inform strategic decisions. Qualifications 8+ years in product operations, customer experience product management, or program management, ideally in a digital/SaaS environment. Proven success in scaling service and support operations in a fast-paced, cross-functional setting. Strong analytical skills and experience with data visualization and reporting tools. Excellent communication and stakeholder management abilities. Experience with SMB customer segments and digital engagement platforms is a strong plus. #LI-JI1 #LI-Onsite Salary Range $100,000.00 - $165,600.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Hay una razón por la que Fiserv es el líder mundial en sistemas de gestión de información y comercio electrónico para la industria de servicios financieros. Es nuestra gente. Si usted es un profesional talentoso que se entusiasma con el desafío de ayudar a Fiserv a liderar la transformación de la tecnología de servicios financieros para el beneficio de nuestros clientes, lo alentamos a explorar oportunidades de carrera con Fiserv, donde convertir las posibilidades en realidades es la norma.