Fiserv Solutions LLC

Design, develop, and maintain software applications supporting financial services, collaborating with cross-functional teams. | 4+ years in software development, experience with Azure Data Factory, SQL, DevOps, and Agile methodologies. | Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Cloud Data Engineer About your role: At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. You will play a critical role in designing, developing, and maintaining high-quality software applications. You will work with cross-functional teams to deliver solutions that align with our business goals and client needs. What you'll do: Lead the design, development, and implementation of software applications to support Fiserv's business goals Collaborate with cross-functional teams to gather requirements and translate them into technical specifications Perform coding, testing, and debugging of applications to ensure optimal performance Maintain and improve existing codebases and lead peer review processes. Mentor junior developers and provide technical guidance to enhance team capabilities Experience you'll need to have: 4+ years of experience in software development 4+ Years of experience in Azure Data Factory, SSIS 4+ years of experience in SQL databases like Azure SQL, MS SQL Server 2+ years of experience in AWS \ Azure or GCP services 2+ years of experience with CI/CD pipelines and DevOps practices 2+ years of experience with Agile methodologies 2+ Years of experience in scripting languages Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience Experience that would be great to have: Experience in the financial services industry Important info about this role: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. We’re better together. This role is fully on-site This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered #LI-IH1 This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Lead and manage Level 1 customer service teams to meet SLAs and improve customer satisfaction, while developing staff and optimizing processes. | Experience managing customer service teams in financial services, with skills in process improvement, data analysis, and familiarity with workforce management systems. | Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Manager, Customer Service - Money Market About your role: As the Customer Service Manager for Money Network Level 1 operations, you lead supervisors and front-line associates to deliver consistent quality, performance, and service excellence. You partner with workforce management, quality assurance, and cross-functional teams to optimize processes, staffing, and customer outcomes. Your leadership strengthens operational discipline, drives continuous improvement, and builds an engaged culture that meets Service Level Agreements (SLAs) and elevates Customer Satisfaction (CSAT). What you'll do: Lead Money Network Level 1 production teams and provide day-to-day operational oversight to meet Service Level Agreements (SLAs) and quality targets. Coach, mentor, and develop supervisors, setting clear goals, providing regular feedback, and guiding career growth. Administer performance management processes, including evaluations, improvement plans, and corrective actions aligned to company policies. Maintain and update departmental procedures, standard work, and documentation to ensure compliance and audit readiness. Conduct regular quality reviews, analyze trends, and implement action plans to improve First Call Resolution (FCR), Customer Satisfaction (CSAT), and productivity. Plan workload distribution, forecast staffing with workforce management (WFM), and allocate resources to consistently achieve service levels. Participate in recruiting activities, interview candidates, and make hiring recommendations to build high-performing teams. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 6+ years of experience in customer service operations leading Level 1 contact center teams in payments or financial services environments or equivalent combination of educational background, related experience and/or military experience. Experience managing and developing teams of supervisors and front-line associates. Experience delivering against SLAs, quality assurance metrics, and productivity goals using case management and workforce management (WFM) systems. Experience conducting quality audits and using data analysis to improve key performance indicators (KPIs) such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Experience using Microsoft Excel, PowerPoint, and Word to analyze volumes, forecast staffing, and report operational results. Experience that would be great to have: Experience leading process improvement initiatives. Experience with change management to implement new workflows, technologies, or policies. Experience with workforce management or quality platforms (e.g., Verint, NICE) or similar systems. Bachelor’s degree or higher in Business, Operations Management, or related field. How you'll work: This role requires use of a computer and audio equipment. This role requires flexibility to work overtime, including weekends and holidays. Travel: This role requires regular travel (10 - 25%). Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being. Paid holidays and generous time away policies. No-cost mental health support through Employee Assistance Programs. Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. Eight Employee Resource Groups to foster a collaborative culture and expand your network. Unparalleled professional growth with training, development, and internal mobility opportunities. Medical, dental, vision, life, and disability insurance options available from day one. Retirement planning and discounted shares with the Employee Stock Purchase Plan. Tuition assistance and reimbursement program. Paid parental, caregiver, and military leave. Salary Range: $67,500.00-$90,000.00 These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Own and drive the card fraud product strategy, develop new products, and collaborate with technical and business teams to ensure product success. | Minimum 3 years of experience in the Issuing Card Fraud space, strong communication skills, and ability to manage multiple projects. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Fraud Product Manager About your role: The Fraud Product Manager position is responsible for supporting new product development and ensuring growth of existing products to serve financial institutions as they work to balance fraud losses while maintaining consumer confidence to spend. This position is integral to our success in delivering the best-in-class card fraud solutions to our customers. The Fraud Product Manager will develop and lead new product initiatives as well as drive the tactical direction of the assigned card fraud product set. What you’ll do: Own and drive the card fraud product strategy for existing and new products Drive product development for Fiserv Card fraud solutions, engaging with technical partners to facilitate change with accuracy. Establish yourself as the go-to-person for the Fraud product strategy Closely monitor market trends and competitor activities in the fraud and security space Identify market opportunities that protect and extend competitive differentiators and act appropriately by improving current Fiserv card fraud product features where needed Collaborate with Marketing, IT and Sales to drive effective product visions and solutions Act as CEO of your product set, managing the processes across business units to ensure that the consumer experience using the tools is optimal. Work closely with senior leadership providing status, actions plans and recommendations Build strong relationships with Fiserv processed Issuers, understanding their business needs and ensuring the right Fiserv solution set is provided to meet their card fraud needs. Create business cases to justify development, illustrating the benefit well. Lead technical and non-technical cross-functional teams through product planning, development, test planning and product launch Manage 3rd party solutions and partners where applicable to ensure performance expectations are met. Establish and monitor key metric reports. Ensure a pristine control environment. Collaborate with internal partners in Compliance, Legal, Service, Implementations, Conversions, Sales, Relationship teams and Training to ensure the product set is understood and supported. May be required to be a people manager. Experience you'll need to have: Bachelor's Degree is preferred or equivalent work experience, and a minimum of 3 years’ experience in the Issuing Card Fraud space. The ability to articulate the product vision and value proposition both internal and externally, to all levels. Communicate technical concepts and requirements clearly to both IT and business resources. Excellent problem-solving, analytical, and influencing skills, with proven ability to take initiative and build strong, productive relationships. Detail-oriented with superior organizational skills balancing multiple projects, deadlines, and requests. Proficiency in Microsoft Office tools Excellent verbal, written and presentation skills Shown success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction. Proven problem solving skills from problem assessment to solution selection. Ability to identify alternatives and make contingency plans. Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities. Proven ability to thrive in a fast paced, dynamic environment. Ability to handle multiple projects and assignments. Experience that would be great to have: Prior experience in Vendor management, including negotiations with third party vendors People leadership skills, team management How you'll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Travel: This role requires regular travel (10 - 25%). Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being. Paid holidays and generous time away policies. No-cost mental health support through Employee Assistance Programs. Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. Eight Employee Resource Groups to foster a collaborative culture and expand your network. Unparalleled professional growth with training, development, and internal mobility opportunities. Medical, dental, vision, life, and disability insurance options available from day one. Retirement planning and discounted shares with the Employee Stock Purchase Plan. Tuition assistance and reimbursement program. Paid parental, caregiver, and military leave. Salary Range $120,000.00 - $198,000.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Lead and grow engineering teams, define technical strategy, and deliver scalable, secure software solutions. | 8+ years in software development, 5+ years in leadership, experience with cloud architectures, DevOps, and stakeholder management. | Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Director of Software Development We are seeking a hands-on, strategic Director of Software Development to lead and grow our engineering teams, drive technical strategy, and deliver high-quality software at scale. In this role you will partner with product, security, operations and business stakeholders to build reliable, secure, and customer-focused solutions while developing engineering talent and improving delivery predictability. Key responsibilities Define and execute the software development strategy in alignment with product and business priorities. Lead multiple engineering teams (direct and dotted-line), including hiring, coaching, performance management, and career development. Drive architectural decisions and ensure technical excellence, maintainability and scalability of systems. Champion modern engineering practices: Agile delivery, CI/CD, automated testing, DevOps, observability, and security-by-design. Oversee delivery planning and program management for major initiatives; remove impediments and ensure predictable releases. Collaborate cross-functionally with Product, UX, Security, Infrastructure and Operations to align roadmaps and deliver business outcomes. Manage budgets, headcount planning and vendor/partner relationships for your area. Establish and track key engineering metrics (quality, velocity, reliability, lead time) and use them to inform continuous improvement. Foster an inclusive, collaborative culture that encourages innovation, ownership and professional growth. Represent engineering in leadership forums and communicate technical tradeoffs and status to senior stakeholders and executives. Required qualifications Bachelor’s degree in Computer Science, Software Engineering or a related field, or equivalent experience. 8+ years of professional software development experience and 5+ years in people/engineering leadership roles. Proven record of delivering complex, customer-facing software systems at scale. Deep experience with cloud-native architectures (AWS/Azure/GCP), microservices, APIs, and modern data practices. Strong knowledge of DevOps, CI/CD pipelines, automated testing, and production monitoring. Excellent stakeholder management and communication skills; able to translate technical concepts for business audiences. Demonstrated ability to hire, mentor and retain high-performing engineering teams. Preferred qualifications Master’s degree or advanced technical certification. Experience in regulated industries or domains with strict security/compliance requirements (e.g., financial services, payments). Track record of scaling engineering organizations across geographies. Experience with product-led development and strong product/engineering partnership. Leadership competencies Strategic thinker who balances long-term technical vision with short-term delivery. People-first manager who develops talent through coaching and clear expectations. Data-driven decision maker who uses metrics to drive outcomes. Change agent who promotes continuous improvement and innovation. Reporting and scope Reports to: VP/Head of Engineering (or similar senior leader) Scope: Responsible for multiple engineering teams and the delivery of assigned product portfolios or platforms. #LI-JS1 This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Design, develop, maintain, and deploy enterprise dispute processing systems using Java full stack technologies while overseeing offshore resources. | 6+ years Java full stack development, 5+ years JavaScript and Vue.js, experience with DB2, Oracle, Linux, Docker, AWS, and finance/payments domain, plus a bachelor's degree. | Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Java Full Stack Engineer About your role: At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. As a Senior Java Full Stack Engineer, you will play a critical role in designing, developing, and maintaining high-quality Fiserv’s state-of-the-art enterprise dispute processing systems. You will work with cross-functional teams to deliver solutions that align with our business goals and client needs. What you will do: Own the software development process from conception to deployment based on user requirements Maintain and upgrade software applications following deployment Oversee and guide offshore resources: analyze, write, build, and software deployment Produce efficient and elegant code based on requirements Test and deploy programs and applications Troubleshoot, debug, maintain and improve existing software Develop technical documentation to guide future software development projects Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 6+ years of experience in enterprise application development using Java Full Stack technologies: Java, Spring MVC, Spring Boot, Spring framework 5+ years of experience with JavaScript, CSS3, HTML5, XML, XSLT, JSON, third-party libraries such as jQuery, and lightweight framework Vue.js 5+ years of experience with database technologies, including DB2 and Oracle 3+ years of experience with Linux and PAAS product Docker Containers 3+ years of experience with AWS Cloud Platform and its ecosystem 3+ years of experience with Fortify, Web-Inspect and Sonatype source scanning 2+ years of experience in finance, banking, payments services and card processing Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and/or military experience Experience that would be great to have: Experience with SonarQube and Object-Relational Mapping frameworks Experience with document barcoding techniques Experience in software development for document/imaging processing or using 3rd party software like Accusoft and Kofax Ascent Capture Experience with transmissions technology like Sterling’s (now IBM) Connect:Direct How you’ll work: Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being Paid holidays and generous time away policies No-cost mental health support through Employee Assistance Programs Living Proof program to recognize your peers’ extra effort with points redeemable for rewards Eight Employee Resource Groups to foster a collaborative culture and expand your network Unparalleled professional growth with training, development, and internal mobility opportunities #LI-NL1 This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Ensure smooth operation and maintenance of critical business applications by creating, testing, and implementing job code and resolving operational problems in a multi-platform environment. | 5+ years in data processing with IBM AJS/CL jobs and Unisys operations experience, understanding of programming logic, and ability to work on-site in a collaborative team. | Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Production Control, Tech Lead About your role: At Fiserv, we are committed to providing exceptional service and support to our clients. As a Technical Production Control, Lead you will be part of a dedicated team ensuring the smooth operation and maintenance of critical business applications. This position is crucial to ensure accurate and timely host processing for all our clients, both internal and external. You will be working in a multi-platform environment that includes both Unisys and IBM systems. You will be responsible for Premier application operational support, bank conversions, and problem resolution. What you'll do: Create, test, and implement job code in accordance with change control practices Process incoming requests as required, utilizing WFL, CL, and AJS job control languages Assist in providing research and resolution of problem situations Meet all deadlines with timely and accurate job code Work in a collaborative, team environment Experience you'll need to have: 5+ years of experience in data processing with emphasis on Computer Operations Understanding of basic programming logic 3 years of experience in data processing with emphasis on IBM AJS/CL jobs and Unisys Computer Operations and WFL jobs Experience that would be great to have: Premier Software experience Multi-platform, Unisys, and IBM knowledge How you’ll work: Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday Sponsorship: In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

Lead and optimize operational service and support processes across the SMB customer lifecycle, ensuring seamless digital customer experience and engagement. | 8+ years in product operations or customer experience product management, strong analytical and stakeholder management skills, experience with SMB digital engagement platforms preferred. | Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Sr. Manager of Product Operations – SMB Digital Customer Experience (CX) & Engagement Sr. Manager of Product Operations – SMB Digital Customer Experience (CX) & Engagement About the Role Join a transformative team redefining how small and mid-sized businesses (SMBs) interact with financial services through a unified digital engagement platform. This role sits at the intersection of product innovation and customer experience, driving operational excellence across the entire customer lifecycle—from onboarding to ongoing support. As Manager of Product Operations, you will lead the Digital Customer Experience (CX) & Engagement workstream focused on Service and Support enablement throughout the customer lifecycle within our SMB Product organization. Your mission: to ensure every customer touchpoint is seamless and serviced appropriately (through Chat, Notifications, and Sales Enablement interactions, for example). You’ll build the operational foundation that powers responsive service and support, and data-driven engagement, helping SMBs thrive in a digital-first world. Key Responsibilities Customer Lifecycle Engagement Own and optimize operational service, support and engagement processes across the full customer journey—onboarding, service-moments, engagement, and sales support. Design and implement scalable workflows that enhance customer satisfaction and reduce friction at key stages of the lifecycle (lead management, service touchpoints) Digital Service & Support Excellence Partner with Support, Product, and Engineering to deliver consistent, high-quality digital service experiences. Reporting Enablement - Define and track KPIs for onboarding success, engagement health, and support resolution efficiency (both internally and for CX and Sales data and reporting) Champion proactive support strategies using digital tools, automation, and self-service capabilities. Operational Readiness & Enablement Drive readiness for new product launches and feature enhancements with a focus on customer impact. Develop internal documentation and knowledge management systems to support scalable service delivery. Cross-Functional Leadership Serve as the operational bridge between Product, Engineering, Support, Finance, and other teams. Lead planning and coordination efforts to ensure alignment across the SMB product portfolio. Data-Driven Engagement Build dashboards and reporting frameworks to monitor customer engagement and operational performance. Use insights to identify gaps, optimize processes, and inform strategic decisions. Qualifications 8+ years in product operations, customer experience product management, or program management, ideally in a digital/SaaS environment. Proven success in scaling service and support operations in a fast-paced, cross-functional setting. Strong analytical skills and experience with data visualization and reporting tools. Excellent communication and stakeholder management abilities. Experience with SMB customer segments and digital engagement platforms is a strong plus. #LI-JI1 #LI-Onsite Salary Range $100,000.00 - $165,600.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Hay una razón por la que Fiserv es el líder mundial en sistemas de gestión de información y comercio electrónico para la industria de servicios financieros. Es nuestra gente. Si usted es un profesional talentoso que se entusiasma con el desafío de ayudar a Fiserv a liderar la transformación de la tecnología de servicios financieros para el beneficio de nuestros clientes, lo alentamos a explorar oportunidades de carrera con Fiserv, donde convertir las posibilidades en realidades es la norma.

Lead design, development, and implementation of software applications, collaborate with teams to gather requirements, perform coding and debugging, maintain codebases, and mentor junior developers. | 4+ years software development, 2+ years in Cobol/VB.net/C#, SQL, cloud services (AWS/Azure/GCP), CI/CD and DevOps, Agile experience, and legal U.S. work authorization. | Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Software Development Engineering, Tech Lead What does a successful Software Development Engineering Senior Professional do? At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. As a Software Development Engineering - Senior Professional I, you will play a critical role in designing, developing, and maintaining high-quality software applications. You will work with cross-functional teams to deliver solutions that align with our business goals and client needs. What you will do: Lead the design, development, and implementation of software applications to support Fiserv's business goals. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Perform coding, testing, and debugging of applications to ensure optimal performance. Maintain and improve existing codebases and lead peer review processes. Mentor junior developers and provide technical guidance to enhance team capabilities. What you will need to have: 4+ years of experience in software development. 2+ years of experience in Cobol, VB.net, C#, or similar programming languages. 2+ years of experience in SQL databases. 2+ years of experience in AWS, Azure, or GCP services. 2+ years of experience with CI/CD pipelines and DevOps practices. 2+ years of experience with Agile methodologies. Bachelor’s degree in Computer Science, Information Technology, or related field and/or equivalent military experience. In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future. What would be great to have: 4+ years of experience in financial services industry software development. 4+ years of experience with Docker or Kubernetes. 4+ years of experience in RESTful API design and development. Certifications in relevant technologies such as AWS Certified Developer or Azure Developer Associate. 4+ years of an equivalent combination of educational background, related experience, and/or military experience. Perks at Work: We are #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one. Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP. Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan. Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards. Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program. Advance your career with training, development, certification, and internal mobility opportunities. Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers. Important information about this role: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future. This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered. All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.