First Merchants Corporation

Manage and grow customer relationships, develop new business, and provide financial advice and credit analysis. | Requires 5+ years of commercial banking experience, a relevant degree or equivalent experience, and skills in credit analysis and banking operations. | First Merchants Bank is seeking a Relationship Manager III to join our team! This position will effectively carry out the relationship management process by growing market share, broadening revenue mix, retaining customers and managing portfolios. Essential Duties And Responsibilities • Implement an aggressive sales and marketing strategy to develop new and existing relationships. • Identify and develop prospects into significant new relationships with yearly goals for income production. • Aggressive sales call plan which aligns with established goals. • Cross sell opportunities. • Ensure bank reporting tool is utilized for reporting progress. • Provide exceptional customer service; be responsive, knowledgeable and exceed customer expectations. • Continually monitor current loans and customer’s credit profile to ensure complete conformity with terms. • Ensure current credit and financial information is obtained as needed and/or that collateral is adequate. • Review financials with customers and provide expert advice as necessary. • Direct accountability for loss prevention; determine necessary action to be taken on all loans, includes resolving marginal and delinquent loans. • Remain cognizant of developing trends. • Extend credit within assigned limits to commercial customers. • Interview applicants and obtain information concerning their business needs, abilities and earnings, and assess credit risk. • Obtain and analyze pertinent financial data or appraise the adequacy of collateral pledged. • Review, validate and/or approve letters of credit. • Support employee development and training, counsel, motivate, coach, mentor and provide leadership. To be successful in this position we require the following: • Bachelor’s degree in business or related field OR associate degree/two (2) years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience listed below). • Five (5) or more years of commercial banking experience. The Following Would Be a Plus • Master’s degree in business administration (MBA). • Credit analyst experience. • Completion of a respected banking school. First Merchants Offers The Following • Base Pay PLUS Bonuses • Medical, Dental and Vision Insurance • 401k • Health Savings and Flexible Spending Accounts • Vacation/Sick Time • Paid Holidays • Paid Parental Leave • Tuition Reimbursement • Additional Benefits A Little About Us First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision Is To enhance the financial wellness of the diverse communities we serve. Our Mission Is To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging. Apply today to begin your career with us!

Providing customer service, processing transactions, and cross-selling bank products in a banking environment. | High school diploma, minimum 6 months sales experience, and ability to travel within the region. | First Merchants Bank is seeking a Customer Relationship Representative (Universal Banker) to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so you can exceed personal sales and service goals while delivering a meaningful customer experience. As Part Of This Role You Will • Provide excellent customer service by: • Responding to customer requests for banking transactions. • Answering customer inquiries and problems with solutions that meet the customer’s current needs. • Continually building customer loyalty and customer advocates. • Contribute to overall banking center operation by: • Balance cash, daily transactions, vault and ATM. • Understanding and ensuring compliance, regulations and reporting. • Following information security policy and verification procedures to protect customer privacy. • Assist with opening and/or closing banking center. • Actively participate in a high performing sales environment by: • Selling bank products, making customer referrals and other activities to support the goals. • Knowing about all bank products. • Participating in daily/weekly meetings and coaching sessions. • Lead and act as an example to others by: • Training, coaching, and guiding staff with operational and sales skills. • Attending and/or completing applicable and required training sessions. • Actively participating in leading the sales and service activities at the Banking Center. • Assisting in banking center operations and ensure policies and procedures are followed. To be successful in this position, we require the following: • High School Diploma or Equivalent. • Minimum of 6 (six) months of experience selling products or services. • Minimum of 1 (one) year of sales, banking and/or related experience. • Ability to travel daily to banking centers within assigned region until permanent location is determined. Valid driver’s license and transportation. • S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). This must be met within 3 (three) months of hire date. • Ability to obtain Notary Public designation. The Following Would Be a Plus • Prior banking experience. • Ability to sell and cross-sell bank products and services. First Merchants Offers The Following • Base Pay PLUS Bonuses • Medical, Dental and Vision Insurance • 401k • Health Savings and Flexible Spending Accounts • Vacation/Sick Time • Paid Holidays • Paid Parental Leave • Tuition Reimbursement • Additional Benefits A Little About Us First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision Is To enhance the financial wellness of the diverse communities we serve. Our Mission Is To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!