First Due

Manage the end-to-end mobile app experience, coordinate development sprints, and ensure quality standards across native and webview components. | 2+ years in SaaS product or project management, familiarity with mobile app development processes, experience with Agile/Scrum, and strong communication skills. | This is a remote position. Associate Product Manager, Mobile Location: North America / Remote First Due's cutting-edge Fire and EMS software solution provides an end-to-end platform for thousands of Fire and EMS agencies across North America. We're searching for an organized and detail-oriented Associate Product Manager to support our mobile application as we continue to grow and develop. About the Role This role combines product and project management, with ownership of the end-to-end mobile application experience. You'll drive execution of the mobile development team's roadmap while ensuring that other product teams building webviews for the mobile app adhere to mobile UX standards and deliver a cohesive user experience. Key Responsibilities Own the holistic mobile app experience, ensuring consistency and quality across native features and embedded webviews built by other teams Manage day-to-day execution of the mobile team's development backlog, including sprint planning, tracking, and delivery coordination Partner with the mobile engineering team to ensure features are delivered on time and meet quality standards Coordinate with other product teams to review and validate webview implementations, ensuring they meet mobile design and performance standards before release Serve as the mobile experience advocate across the organization, providing guidance to teams on mobile-specific requirements and constraints Review, validate, and prioritize mobile-specific defects, working them into sprints appropriately Produce clear documentation of planned features as epics and user stories for the mobile team Collaborate with engineers and QA to ensure functional and visual design quality throughout the development process Gather and synthesize user feedback, analytics, and testing results specific to the mobile experience Participate in customer and prospect demos as needed; support RFP responses related to mobile capabilities Collaborate with Design and Marketing on mobile-specific sales tools and collateral Qualifications and Experience 2+ years of experience in product management, project management, or a related role at a SaaS company Strong project management skills with experience coordinating across multiple teams Experience working in an Agile development environment; familiarity with Scrum practices Proficiency with JIRA or similar tools for backlog and sprint management Understanding of mobile application development processes (iOS/Android), including hybrid/webview architectures Excellent written and verbal communication skills Highly detail-oriented with strong organizational skills Ability to work independently in a collaborative, remote team environment Customer-first mentality with genuine interest in solving user problems Experience in public safety, Govtech, or field-service software a plus Relevant Bachelor's Degree or equivalent experience We welcome a diverse workforce! If you don’t fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well, we encourage you to apply. All applicants must be authorized to work for any US employer in the United States. Locality Media Inc. is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media Inc. participates in E-Verify. Physical Demands and Work Environment This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com. Working at First Due First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more. If you are a resident of a state with wage transparency laws, please reach out to people@firstdue.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. About First Due First Due is re-imagining Fire and EMS by providing a modern cloud-based platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, Response and more, First Due is leading the public safety software industry in transforming public safety through next-generation technology and innovation. Locality Media LLC dba First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. When you apply for a role at First Due, we will collect some personal data, including information from your application, resume, or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally. Please review our candidate privacy notice here.