First-Citizens Bank & Trust Company

Analyze and report on business systems data, determine and document system requirements, support and improve payment-related systems, and coordinate agile release activities. | Bachelor's degree with 4+ years or High School with 8+ years in systems support or analytics, strong banking payments knowledge preferred, intermediate SQL skills, and experience with agile teams. | Overview This is a remote opportunity and can only be hired in the following locations: NC, AZ, FL, TX. We are looking for a hands-on Business Systems Analyst to join our growing Enterprise Credit Card and Merchant Services delivery team. Our team provides technology solutions and integration services in following areas: Corporate Credit Cards, Credit Card Risk Underwriting, Credit Card Portfolio Management, and Merchant Services all while servicing large corporations to individual retail clients. This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities in the payments domain. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group. Collaboratively works as a key player contributing to delivery and continual improvement in our highly engaged software development shop. Responsibilities • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. • Identifying Requirements - Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes and assists in correcting. Ensures compliance through testing and analysis. • Reporting - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results. • System Support - Provides expert technical support including log Analysis for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output. • Ability to understand and document system requirements for real time & Async integration data flows. • Responds with data to audit requests under management guidance • Writes and executes SQL queries. • Coordinates multiple agile team's release cadence, key milestones for preparedness, and participates in release night activities. Qualifications Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support Preferred Qualifications: • 7+ years of experience building secure, data intensive software at scale. • Strong Banking Domain knowledge on Payments & Reporting. • Excellent analytical, interpersonal and communication skills, with a demonstrable bias toward action. • Ability to communicate technical issues to both technical and business partners. • Experience documenting designs from both business and systems perspectives. • Experience juggling multiple projects and tasks. • Experience in data analytics and capable of digging into data. • Detailed knowledge of banking and credit card processes. • Systems background related to stream processing, micro-services and cloud native development. • Experience collaborating cross functionally with other geographies • Intermediate SQL knowledge Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at $descr2 $descr3

Design, develop, maintain, and support digital banking solutions including integration with core banking and payment systems, and mentor junior engineers. | Bachelor's degree with 4+ years or equivalent experience, strong Java/JEE and SpringBoot microservices skills, experience with React.js and Agile, and ability to communicate effectively. | Overview This is a remote role that may only be hired in the following location(s): AZ, GA, NC and TX. We are looking for a hands-on Senior Software Engineer to join our growing SVB Go Online Banking delivery team, which provides technology solutions and integration services in following areas: Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign Exchange. The ideal candidate should have the necessary skills and experience to provide technical guidance, estimation of efforts, understanding and deciding upon the optimal technology solution to achieve the desired business needs, day to day application support, should be able to navigate differing levels of gray/unknowns, and have excellent communication skills with other IT management levels, individual contributors and business stakeholders. They must be able to move at a rapid rate of execution to deliver requests and take advantage of any opportunities as they present themselves and navigate through any resource constraints. They must have both the short- and long-term strategic view when deciding on the best technical approach. They must be able to develop code and effectively oversee distributed development team members. As a Sr. Software Engineer, primary responsibility will be towards the development and support of Digital Banking solutions/projects. The Senior Software engineer will be responsible for all software aspects within the team including research, design, technology insertion, development, testing and supporting them. Responsibilities • Design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability. • Oversee proactive maintenance on our existing Iaas/SaaS and on-premise applications within the Digital Banking, Mobile and integrating with Cards, Merchant Services, Payments, Foreign Exchange, Core banking and Trade Finance space to ensure our mission critical systems remain stable, are able to scale as our business grows, and remain fit-for-purpose. • Coordinate and assist with troubleshooting of code defects, data errors and configuration problems to determine the origin of application error. • Strong experience in supporting Business critical/ complex applications. • Exercises Judgement within defined procedures and practices to determine appropriate action. • Nice to have technical lead experience for small to medium sized projects. • Drive departmental best practices, guidelines implementation and adhere to standards. • Demonstrated expertise in designing and developing real-time integrations, file-based integrations and be able to optimize the use of database level processing. • Empathy with developers. Innate desire to create a superlative developer experience down to the last detail. • Deep love of building elegant, maintainable, well-documented, secure code. • Abstracting and refactoring should be a passion, not a chore. • Drive to learn new things and go above and beyond the call of duty. • Always working to improve yourself and constructively support the team around you. • May mentor junior engineers and contribute to the team's technical growth. Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Skills • Excellent ability to communicate technical information clearly and work effectively with cross-functional teams • Strong design & development experience with JEE & Enterprise Technologies: JMS, JDBC, Web development, Transactions, WS-*, JVM, JSP, Servlets, EJB, JNDI, JMX, JTA, Spring, JUnit, Hibernate. • Strong analytical and problem-solving skills • Experience building SpringBoot Microservices. • Experience building applications using container architecture with Kubernetes orchestration. • Preferred experience on public API development and using API Gateway like APIGEE. • In-depth understanding of JavaScript, including ES6+ features, Loopback, closures and asynchronous programming • Worked on Agile projects and has complete knowledge of day to day Agile routines. • Proven experience in building user interfaces with React.js • Familiarity with state management libraries like Redux or MobX • Understanding of the React component lifecycle and its best practices • Experience with testing frameworks like Jest or Mocha • Ability to interact with REST APIs and handle data fetching and manipulation • Proficient in using GITLAB for version control • Experience with Jira, Confluence and ORACLE Database systems • Understanding of basic UI/UX design principles • Prior experience with regulated financial organization is a plus Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at $descr2 $descr3

Develop, support, and maintain banking-related software applications with leadership on design, coding, testing, deployment, and troubleshooting. | Senior-level experience with Microsoft tech stack including C#, .NET, Angular, SQL Server, banking domain knowledge, and Agile development. | Overview This is a remote role that may be hired in several markets across the United States. We are seeking a Senior Software Engineer with experience in C#, Angular to join our technology team supporting First Citizens Wealth. The ideal candidate should have the necessary skills and experience to provide technical guidance, estimation of efforts, understanding and deciding upon the optimal technology solution to achieve the desired business needs, day to day application support, should be able to navigate differing levels of gray/unknowns, and have excellent communication skills with other IT management levels, individual contributors, and business stakeholders. They must be able to move at a rapid rate of execution to deliver requests and take advantage of any opportunities as they present themselves and navigate through any resource constraints. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities As a Senior Software Engineer Developer, primary responsibility will be towards the development and support of applications that support the Wealth Management business function. This role will be responsible for all software aspects within the team including research, design, development, testing and supporting them. • Provide leadership, technical guidance, and best practices to the solution design process and to other team members. • Ability to drive change through collaboration, influence, and demonstration of POCs. • Responsible for all aspects of the software development lifecycle, including design, coding, Code review, integration testing, deployment, documentation and maintenance. • Establish and enforce quality standards in designing software architectures and principles. • Focus on scalability, maintainability, testability, security, and performance. • Ability to work in a fast-paced, dynamic workplace. • Coordinate and assist with troubleshooting of code defects, data errors and configuration problems to determine the origin of application error • Working closely with Architects, Product Managers & Analysts to execute on the business requirements • Learning new things and go above and beyond the call of duty • Always working to improve yourself and constructively support the team around you Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Qualifications • Banking or financial industry experience including secure software development practices preferred. • Minimum of 6+ years of experience in software development, with a strong focus on the banking domain • At least 4+ years of relevant experience designing and implementing solutions on the Microsoft tech stack, including .NET Framework, C#, Core Services, RESTful APIs, SQL Server, and web technologies such as Angular and Power BI. • Proficient in building modern web applications using Angular and related web technologies • Good understanding of REST APIs, microservices design, and service-oriented architecture • Hands-on experience with databases such as SQL DB, and ETL development and data integration strategies • Experience with various architecture patterns and styles (ex: micro-frontend, microservices, event driven, service oriented & serverless) • Experience in Agile principles • Knowledge of CI/CD pipelines and DevOps practices • Experience working with low code software tools like Appian will be a plus This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $115,000 and $140,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at $descr2 $descr3