Finch Legal

Manage claims and liens processes from intake to settlement, including opening claims, coordinating with insurance carriers, and ensuring proper documentation. | Experience in personal injury pre-litigation, claims handling, lien management, and familiarity with insurance processes. | Case Manager, Claims & Liens Join Our Team at Finch: Seeking Exceptional Talent, Not Just Filling a Position At Finch, every role is vital to our mission of delivering exceptional outcomes for our law firm partners and their clients. About Finch We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury. Since launching in April, we’ve grown 10x and are now powering pre-litigation for top law firms across the country. We combine expert operators with purpose-built AI to handle intake, claim opening, medical records, police reports, lien management, demands, and everything in between. We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles—and we’re hiring exceptional operators to help us scale nationwide. This Role: Case Manager, Claims & Liens We are seeking an experienced Personal Injury Pre-Litigation Specialist to support case management from intake through settlement preparation. The ideal candidate has hands-on experience opening claims, preparing and organizing coverage documentation, and managing ongoing communication with insurance carriers. This role also requires experience handling the full lien resolution process, including placing health insurance, Medicaid, and Medicare on notice; conducting follow-ups; tracking and reconciling lien ledgers; and ensuring accurate documentation throughout the lifecycle of the claim. The ideal candidate is highly detail-oriented, organized, and energized by working in a fast-paced startup environment where processes are evolving and ownership is expected. What You'll Do: • Open insurance claims with all relevant carriers (liability, UM/UIM, med pay), send letters of representation, obtain claim numbers and adjuster assignments, and manage ongoing carrier communication including acknowledgment follow-up • Request and track policy limits disclosures, medical records, police reports, and other essential case documents; implement systematic follow-up protocols to ensure timely receipt and flag non-responsive parties for escalation • Identify health insurance liens, send required lien notices, monitor subrogation communications, and coordinate lien resolution to prevent settlement delays or compliance issues • Conduct liability analysis from police reports and carrier responses, assess compensability based on available coverage limits, and prepare comprehensive case packages for lead paralegals to draft settlement demands • Analyze workflow inefficiencies in case setup processes, identify automation opportunities, and implement process improvements to reduce cycle time from intake to demand-ready status You Might Be a Fit if You: • Experience in personal injury pre-litigation previously • Experience opening claims, creating all coverage-related documentation, and managing relationships with insurance providers • Experience in managing the Liens flow, including putting health insurance/medicaid/medicare on notice, following-up, managing ledgers, and more • Attention to detail and excitement for a fast paced startup environment Additional benefits include: • 100% coverage for health, dental, and vision • 401(k) retirement plan • In-office snacks, drinks, and daily team lunch and dinners • Flexible PTO (we trust you to take the time you need) Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance Experience: • Personal injury law: 5 years (Required) Language: • Spanish (Preferred) Work Location: Remote

Define and evolve core workflows, shape user-facing surfaces, and guide AI feature development for a fast-growing legal tech company. | 5+ years of product leadership experience, ability to set product direction from scratch, and experience in high-velocity environments. | About Finch We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury. Since launching in April, we’ve grown 10x and are now powering pre-litigation for top law firms across the country. We combine expert operators with purpose-built AI to handle intake, claim opening, medical records, police reports, lien management, demands, and everything in between. We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide. This Role Finch is at an inflection point where clear product direction will meaningfully accelerate the company. We’re building systems that sit in the middle of real legal work that affects people at vulnerable moments and operators under real time pressure. We’re looking for a Founding Product Manager who’s comfortable making decisions with incomplete information, turning rough inputs into clear direction, and making high-leverage decisions that unblock teams and move the business forward. You’ll be the first product manager at Finch, working directly with the founders, as well as engineering, design, and operations. You’ll help decide what we build, what we don’t, and how we sequence work as we scale. This is a role for someone who wants ownership, proximity to the work, and a seat at the table as the product and the company take shape. You’ll Lead Product On: Defining and evolving the core workflows that power our internal case management tools, helping our legal operations team move faster and handle more cases with confidence Shaping law firm–facing surfaces that give partners visibility, control, and trust in how their cases are handled Owning client-facing product decisions that make a complex legal process clearer, more predictable, and easier to navigate Setting product direction for how Finch shows up across our platform, ensuring consistency and quality as we scale Guiding the development of our emerging AI-powered features, with a focus on usefulness, reliability, and real-world impact You’ll also help establish the foundations of product at Finch by defining how we prioritize work, make tradeoffs, measure success, and collaborate across product, design, and engineering. You Might Be a Fit if You: Have 5+ years of experience leading a product area at a high-velocity company Have been responsible for defining what gets built in an early or fast-moving company Are comfortable being the first product voice in the room and setting direction from scratch Can take ambiguous, high-stakes problems and turn them into focused product bets Know how to earn trust with engineering through clear thinking and follow-through Compensation $180,000 - $245,000 annual salary + equity Work Location This is a hybrid role requiring 4 days per week in the office. Additional benefits include: 100% coverage for health, dental, and vision 401(k) retirement plan In-office snacks, drinks, and daily team dinners Flexible PTO (we trust you to take the time you need) At Finch Legal, we believe in practicing what we advocate. As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status. We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.