F & I Sentinel Llc

Own full lifecycle feature delivery including design, implementation, monitoring, incident resolution, mentoring, and code reviews. | Bachelor's degree or equivalent with 5+ years software engineering experience and proficiency in Python, TypeScript, and cloud deployment. | LOCATION: Remote REPORTS TO: Lead Software Engineer KEY RELATIONSHIPS AND TEAM:  The Senior Software Engineer reports to the Lead Engineer and sits within the Dev Team, working closely alongside the product team on day-to-day delivery. The role partners with the Architect on technical design and architecture decisions, translating agreed designs into implementation guidance for the rest of the team, and collaborates with the UX Designer during design handoff to flag feasibility, accessibility, and design-system considerations early. During production incidents, this person engages directly with the Helpdesk, QA, and Ops, and interfaces with external entities such as Lenders and Integrators when issues touch their systems. On the release side, the role coordinates with the SRE team and escalates offshore code-migration issues to the Lead Engineer rather than managing that coordination independently. As a senior member of the team, this person is coached by the Lead Engineer, the Architect, the UX Designer, and other engineers, and in turn mentors junior and mid-level engineers through pull request review and coaching them on when to trust, and when to override, AI-generated code. THE OPPORTUNITY:  The Senior Software Engineer will take ownership of feature delivery from technical approach through production, working with a high degree of autonomy on requirements. This is a hands-on engineering role that spans the full lifecycle: designing and building end-to-end features, writing unit tests and validating non-functional requirements (performance, security, reliability) before handoff to QA, and serving as the senior escalation point for production issues, performing root cause analysis and communicating findings clearly to both Ops and non-technical stakeholders during live incidents. The role also carries release responsibility, executing deployments against the scope and branch plan the Lead Engineer sets and monitoring for early signs of regression across environments. Beyond day-to-day delivery, this person will research and prototype emerging tools and practices including AI-assisted development frameworks such as GitHub Copilot and Claude Code, documenting findings as decision guides so the team can adopt or reject new approaches based on evidence rather than hype. Critical, disciplined use of AI coding tools runs throughout the role: as an accelerant for implementation, never as a substitute for engineering judgment, and this same judgment is something the Senior Software Engineer is expected to instill in others through code review and mentorship.. The role is remote-based with approximately 5% travel required. Specifically, the Senior Software Engineer will have responsibility to: * Feature Development: Create and implement software features that are intuitive, functional, and usable by end users. * Bug Identification & Resolution: Identify the root cause of reported bugs and proactively look for issues during development to ensure user workflows remain uninterrupted. * Feature Verification and NFR Validation: Ensure the implementation is verified against its acceptance criteria and required non-functional characteristics before QA takes on full test execution, so QA's effort goes toward deeper validation rather than catching basic gaps. * UI and UX Collaboration: Faithfully translate the UX Designer's vision into working, accessible software, so users get consistent, well-crafted experience without the engineering team making ad hoc design calls. * Technical Research & Documentation: Research ways to expand the organization’s technical capabilities and document findings as decision guides and proposal documents. * Release & Environment Management: Manage testing environments and execute deployments safely and reliably across all environments, so releases the Lead Engineer has scoped go out smoothly, issues are caught early, and software and other changes are consistently and safely released. * Technical Oversight: Ensure engineering execution aligns with architectural direction by partnering with the Architect on design decisions and providing senior technical guidance to the team * Code Review and Mentorship: Raise the technical quality of the team's output and grow less experienced engineers into stronger, more independent contributors through consistent code review and mentorship * Other duties as assigned Professional Qualifications:         The following knowledge, skills, education, and experiences are required: * Bachelor’s degree in Computer Science, Engineering, or related field, OR equivalent practical experience. * 5+ years of professional software engineering experience, with demonstrated ability in full-stack development. * Strong proficiency in Python (FastAPI, AWS Lambda Powertools) and TypeScript/JavaScript  * Prior experience prototyping proof-of-concepts to evaluate new tools, frameworks, or AI-assisted workflows. * Solid grounding in system design, debugging, and unit/integration testing (e.g., pytest)  * Demonstrated critical thinking and analytical thinking applied to ambiguous, end-to-end technical problems  * Experience with code review practices and delivering constructive, substantive feedback  * Working knowledge of CI/CD pipelines (GitHub Actions) and AWS deployment practices, including risk assessment for production releases  * Ability to interpret acceptance criteria and validate non-functional requirements (performance, security, reliability)  * Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Claude Code), with the judgment to critically verify AI-generated output rather than accept it uncritically  * Strong written and verbal communication skills, including the ability to explain technical issues to non-technical stakeholders during incidents. * Excellent problem-solving, organizational, and communication skills. The following knowledge, skills, education, and experiences are preferred: * Experience with React, Tailwind CSS, and building accessible (WCAG-conformant) interfaces  * Familiarity with observability and incident-response tooling (Dynatrace, Open Telemetry, AWS CloudWatch) * Mentorship or coaching experience with junior/mid-level engineers  * Exposure to Python for AI/ML prototyping  * Familiarity with business/domain knowledge in auto finance, lending, or compliance-driven software environments Why Consider Joining FIS now? * The business is poised for accelerated growth * The company's story is one of protecting financial institutions and consumers alike with respect to F&I products * Work with a talented and forward-thinking team that values your ideas and contributions. * Opportunities for professional development and career advancement in a rapidly evolving industry. The following behaviors are required: * Leadership & Accountability: Takes ownership of responsibilities and outcomes. * Collaboration & Teamwork: Actively fosters inclusive and cross-functional collaboration. * Adaptability & Flexibility: Responds effectively to change and evolving business needs. * Problem-Solving Mindset: Proactively identifies issues and develops solutions. * Attention to Detail & Quality Focus: Prioritizes accuracy, reliability, and robust testing. * Time Management & Efficiency: Balances priorities to meet deadlines without sacrificing quality. * Continuous Learning & Growth: Stays current with trends, technologies, and best practices. * Effective Communication: Translates technical concepts into clear language for stakeholders. * Customer-Centric Approach: Keeps end users at the center of all design and development. * Resilience & Persistence: Maintains a positive, solution-oriented approach to challenges.   F&I Sentinel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected

Coordinate planning, risk management, and release readiness to establish scalable software delivery. | 5+ years in engineering delivery or technical program management with proficiency in Jira, Confluence, and Agile frameworks. | LOCATION:  Remote (Atlanta Preferred) REPORTS TO:  Vice President of Engineering KEY RELATIONSHIPS AND TEAM:  The Engineering Delivery Manager works collaboratively and directly with Engineering leadership, Product Management, Quality Assurance, Infrastructure, Customer Success, Support, Operations, Implementation, company leadership, and external technology partners. THE OPPORTUNITY:  F&I Sentinel is seeking an experienced Engineering Delivery Manager to help establish a more predictable, transparent, and scalable software-delivery organization. This individual will be the operational partner to the Vice President of Engineering and will coordinate planning, delivery visibility, risk management, dependencies, and release readiness across Product and Engineering. The successful candidate will combine delivery leadership, practical software-development knowledge, data-driven judgment, and exceptional organization. This is a senior individual-contributor role with the opportunity to help shape the engineering operating model. The position is remote based with limited travel required. Specifically, the Engineering Delivery Manager will have responsibility to: * Enable predictable, high-quality delivery by establishing scalable planning processes, delivery governance, and cross-functional coordination that empower Product and Engineering teams to execute with confidence, consistency, and transparency while increasing leadership effectiveness without unnecessary bureaucracy. * Establishes and leads a predictable planning rhythm so engineering commitments are realistic, achievable, and consistently met. * Drive effective execution by improving the quality and outcomes of delivery meetings through thoughtful preparation, clear decision-making, documented action items, and consistent follow-through. *  Coach Product and Engineering teams on practical delivery best practices that strengthen execution while maintaining a lean, low-bureaucracy operating model. * Gives leadership an accurate, current view of delivery health so decisions are made on real data rather than surprises. * Surfaces risk and dependencies early enough for the organization to act on them, rather than react to them. * Ensures releases go out ready, with scope, risk, and operational readiness confirmed before go-live. * Keeps delivery systems up to date, so status, ownership, and forecasts can be trusted by leadership. * Turns capacity and quarterly/sprint planning into a disciplined, repeatable cadence, so delivery commitments reflect real team capacity and hold up once work is underway.  * Aligns Product and Engineering around realistic trade-offs and coaches teams toward practical, sustainable delivery habits. * Converts lessons learned into repeatable practices so delivery capability scales with the business. * Perform other duties as assigned. Professional Qualifications: The following knowledge, skills, education, and experiences are required: * 5+ years of experience in engineering delivery, technical program management, engineering operations, software program management, Scrum leadership, or a similar role. * Demonstrated experience coordinating complex software initiatives across multiple teams or functions. * Strong planning, sequencing, dependency, risk, and delivery-forecasting skills. * Experience facilitating planning, refinement, delivery reviews, retrospectives, and release readiness. * Practical knowledge of Scrum and Kanban, with the judgment to adapt practices to organizational needs. * Strong working knowledge of Jira and Confluence, including boards, workflows, dashboards, filters, and reporting. * Experience using delivery metrics such as cycle time, throughput, predictability, work in progress, and milestone health. * Working knowledge of software lifecycles, testing, releases, environments, APIs, integrations, CI/CD, and technical debt. * Ability to engage credibly with engineers without needing to perform development or make architecture decisions. * Experience partnering with Product and Engineering leaders to translate priorities into executable plans. * Strong facilitation skills and the ability to drive decisions, ownership, and follow-through. * Demonstrated ability to influence stakeholders without relying on direct authority. * Excellent verbal, written, presentation, listening, and executive-communication skills. * Strong analytical, organizational, and problem-solving abilities. * Ability to identify and communicate delivery risks early, directly, and constructively. * Ability to manage multiple priorities in a fast-paced and sometimes ambiguous environment. * Ability to work independently while collaborating closely across functions. * A hands-on approach to reporting, workflows, facilitation, and follow-through. * Demonstrated interest and potential to grow into broader engineering-operations leadership. The following knowledge, skills, and experiences are preferred, but not required: * Bachelor’s degree or equivalent relevant experience. * Experience with enterprise SaaS, fintech, financial services, automotive technology, or another regulated industry. * Experience supporting API-enabled, integration-heavy, data-intensive, or partner-delivered products. * Experience coordinating distributed, remote, outsourced, or offshore engineering teams. * Experience in a growing company where processes and structures are evolving. * Experience improving an engineering-delivery, engineering-operations, or technical-program-management model. * Agile, Scrum, project-management, or program-management certification. Why Consider Joining FIS now? * The business is positioned for continued growth. * F&I Sentinel provides technology and services that help protect financial institutions, businesses, and consumers. * The role offers the opportunity to shape a critical engineering capability and improve company execution. * The successful candidate will have meaningful exposure to Product, Engineering, company leadership, strategic initiatives, and external partners. * This is an opportunity to combine hands-on delivery leadership with potential growth into broader engineering operations. * F&I Sentinel values ideas, initiative, accountability, transparency, collaboration, and continuous improvement. * The company provides opportunities for professional development and career advancement. The following behaviors are required: * Delivery Ownership – Creates the conditions for reliable execution, drives commitments through completion, and identifies obstacles early without taking ownership away from delivery teams. * Relationship Management – Builds productive relationships across Product, Engineering, Quality Assurance, Operations, and leadership. Earns trust and remains constructive during difficult situations. * Emotional Intelligence – Demonstrates self-awareness, empathy, sound judgment, and the ability to understand and manage differing perspectives. * Communication – Communicates clearly for the audience, listens carefully, asks effective questions, and presents delivery information and trade-offs accessibly. * Collaboration – Works effectively across functions and external partners, seeks relevant input, and maintains accountability for progress and decisions. * Influence – Builds alignment and drives appropriate action without relying on formal authority. Handles disagreement professionally. * Organization and Planning – Sets priorities, anticipates dependencies, and maintains accurate documentation and delivery data. Brings clarity to ambiguity. * Transparency – Surfaces delivery health and risks early and honestly, with context and recommended options. * Problem Solving – Defines problems clearly, gathers relevant information, evaluates alternatives, and recommends practical solutions. * Adaptability – Applies delivery practices pragmatically and remains effective as processes, priorities, and organizational needs evolve. * Integrity – Acts ethically, protects confidential information, keeps commitments, and maintains confidence in delivery information. * Teamwork – Balances individual accountability with shared success, welcomes feedback, supports colleagues, and prioritizes company outcomes. * Continuous Improvement – Improves planning, predictability, reporting, tooling, automation, and coordination by converting lessons into repeatable practices. * Leadership Potential – Helps build a maturing delivery capability through expertise, ownership, relationships, data, and hands-on execution. F&I Sentinel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.