Everyday Speech

Provide technical support and resolve complex IT issues across multiple platforms and environments. | Experience in enterprise IT support, troubleshooting, and escalation management, but no specific MacOS MDM or security scripting experience. | In this role, you will: IT Support & Troubleshooting: Serve as the primary contact for internal support requests, efficiently resolving common issues and owning the investigation and escalation of more complex technical challenges. Compliance & Risk Management: Systematically track and ensure compliance with customer, state, and federal security and privacy requirements, implementing necessary controls, documentation, and process updates to maintain continuous alignment with regulatory and contractual obligations. User Onboarding/Offboarding: Manage and execute onboarding and offboarding processes, ensuring devices and user accounts are correctly provisioned within mobile device management and identity provider services.. IT Asset & Vendor Management: Oversee IT asset inventory, manage procurement processes, coordinate with vendors to maintain a smooth operational workflow, and support vendor/license evaluations to ensure effective, cost-conscious operations. Technology Stack Ownership: Own the lifecycle of our IT and SaaS stack, reviewing contracts, monitoring adoption and streamlining tooling where possible. Security Monitoring & Continuous Improvement: Proactively identify security gaps within IT and SaaS systems, assess vulnerabilities, and implement or recommend remediation measures to strengthen the company’s overall security posture. Documentation & Knowledge Sharing: Develop and maintain. auditable, repeatable IT Service Management (ITSM) operating procedures and a practical, well-maintained knowledge base that drives productivity, reduces recurring issues, and supports ongoing process improvement. Process Optimization: Collaborate with teams to refine IT processes, drive automation, and implement innovative solutions that enhance security and operational efficiency while reducing unnecessary friction where possible . What We’re Looking For In addition to exceptional values alignment: 2+ years in MacOS mobile device management Support experience with a fully remote team. Hands-on experience with identity access management solutions and provisioning SSO processes across SaaS and other software, Okta preferred. Proven ability to communicate and collaborate with departments across the company in planning and implementing new IT initiatives. Competency with Bash and/or Python scripting for automation and process improvement. Experience in fast-paced or scaling organizations (e.g., SaaS, or tech-enabled services) preferred. Working proficiency with implementing security frameworks or standards across the company In the short term (the first 3 months), you will: Become the primary contact for internal support requests. Resolve common issues independently and document recurring problems. Carry-out the onboarding/offboarding process with JumpCloud, Okta and the entire SaaS stack. Create or update core IT documentation for the most essential workflows, processes and applications. Improve and monitor security alerts and responses for our core security operations. Ensure SLAs are met for security audits. Filling out customer assessments and questionnaires on our security and privacy standards. In the Long term, you will: Develop easy, precise and scalable processes for user access, onboarding and offboarding Create a streamlined and accurate process for filling out customer security and privacy questionnaires Map-out and ensure compliance with new and existing state, federal and contractual privacy and security requirements and laws Manage the vendor program lifecycle and lead SaaS and IT stack reviews to optimize spend, improve integrations, and align tools with company growth. Maintain a living IT knowledge base and ensure documentation is integrated into daily workflows. Develop internal training resources to improve employee tech literacy. Create initiatives to ensure efficient software adoption across the company We know great candidates come from a wide range of backgrounds. If you’re passionate about what we’re building at Everyday Speech, don’t hesitate to apply—even if you’re not sure you meet every qualification. Salary: $120,900 USD annually, plus company performance-based bonuses, paid out twice per year. Benefits ● Cigna Health Insurance – 100% premium coverage for team members & dependents ● Dental & Vision Coverage – 100% premium coverage for team members & dependents ● 3% Employer-Match on 401(k) ● $50K Life Insurance / AD&D ● Flexible PTO Plan & Sick Leave Policy ● 16 Weeks of Paid Parental Leave ● Home Office Reimbursements ● Book & Learning Stipend ● Meaningful Employee Experience Initiatives ● Every Other Friday Off After 90 Days! See this presentation to learn more about our work values and what it’s like to be part of our team! Note: Sometimes mail may land in your spam or Promotions tab. You will receive emails from @everydayspeech.com or mail@ats.rippling.com. Be sure to keep us in your primary inbox so you don't miss a message!

Develop and maintain scalable, high-performance software solutions with a focus on full-stack development, observability, and infrastructure improvements. | Senior-level full-stack development experience with Angular, NestJS, Postgres, event-driven architecture, AWS services, observability tools like Datadog, and strong collaboration and communication skills. | Everyday Speech is a no-prep digital curriculum designed to accelerate the acquisition and generalization of social, behavioral, and communication skills for PK-12 learners of diverse ability levels. The MTSS-aligned curriculum combines evidence-based video modeling, interactive web games, and digital and printable worksheets to make it easy for special educators, speech-language pathologists, and other student support services specialists to support every student and every tier. Everyday Speech is trusted by 55,000 educators across 5,000 districts for one-on-one interventions, small groups, and whole-class lessons that engage students and help build resiliency. Everyday Speech is right for you if: You care about making a positive impact. End each day knowing that your work had a direct impact on the well-being of hundreds of thousands of at-risk students across the world. Project success means more than just shipping features - it means improving the lives of students and educators. You value being a part of a company that takes care of its team. Not only do we have extremely happy team members, we also have incredible perks. Participate in our health/wellness and retirement benefit offerings, and between having every other Friday off (3-day weekends!) and our flexible PTO plan, that elusive work-life balance is an actual thing here. You want to work for a true, remote-only company. We’ve never had an office and never will. Our team is spread across 7 countries and 4 continents. We take remote work seriously and know how to support a distributed team. We give you the flexibility to work in a way that’s best for you, but still have high standards and accountability. You want to join a startup that is growing rapidly *and* sustainably. We have launched new products, maintained NPS scores of 70+, maintained eNPS (internal, employee score) of 80+, rapidly grown our team, and exponentially increased our user base, all over the last few years. Yet, as a fully bootstrapped company, our growth is organic and sustainable. Our focus is delivering value to students and educators, not paying back investors. As a Senior Software Engineer, you will be responsible for the execution and implementation of scalable, maintainable, and high-performance software solutions. You will work closely with cross-functional teams to enhance our platform, ensuring it meets the highest standards of quality, reliability, and observability. Your role will include driving incremental infrastructure improvements, contributing to the development of our technical architecture, and ensuring that our systems are effectively monitored and optimized. The ideal candidate is extremely values aligned: • We start with empathy— in the work we do and the people we do it with. Our strength comes from a culture that values candidness, trust, and valuing our teammates as whole human beings. We care, challenge, and communicate. We are serious about our responsibility to educators, who rely on us every day. • We ruthlessly prioritize. We don ’t just say no to the obvious stuff, we say no to the things that feel important in the moment because we understand anything we say yes to is inherently saying no to something else. • We create momentum. We don’t let the small stuff hold us back. We learn by shipping. We know most actions are reversible and that action always wins in the long run. If all else fails, bias towards action. • We are fearlessly objective. We don't do things just because we're "supposed to." We constantly ask "why" and don’t let conventional norms define our efforts. We're not afraid to seek answers, even if that means discovering we were wrong. We focus on what delivers results, regardless of the source. • We exercise agency. We have the ability to create systems that don’t yet exist to get what we need or to solve problems no one has identified. If something isn’t working, it’s within our control to fix it. • We’re driven to grow. We set ambitious goals because we want to maximize our impact. We embrace challenges and take risks, seeing failures as opportunities to learn and improve. We seek out feedback and coaching and thrive in environments that push us. Your work will have a significant impact on our product and the experience for every educator on the platform. In this role, you will: • Operate with a growth mindset and an owner’s attitude. We build this software, we run it, and we own it end to end. • Execute full-stack development tasks, with a focus on Angular, NestJS, Postgres, and event-driven architecture. • Implement and maintain logging, monitoring, and alerting systems to ensure our platform is observable, using tools like Datadog. • Drive incremental infrastructure improvements, optimizing for performance, scalability, and reliability. • Collaborate with product managers, designers, and other engineers to deliver the highest-quality SaaS experience available to educators and students. What We’re Looking For: In addition to values alignment… • Curiosity: We’re a team of lifelong learners trying to be better every day. • Communication: Strong written, visual, and verbal communication and collaboration skills with cross-functional teammates and other designers. • Technical Expertise: Strong experience in full-stack development. Our stack is Angular, NestJS, Postgres, and event-driven architecture; we'd love to talk to you if you have similar or equivalent experience. • Problem-Solving: Excellent problem-solving and critical-thinking skills. • Observability Skills: Experience or interest in setting up and maintaining logging, monitoring, and alerting systems, preferably with Datadog. • Familiarity with agile software development processes. • Experience driving incremental improvements in codebase patterns and architecture. • Experience with AWS services (or equivalent), including EC2, RDS, and Kinesis, and an interest in containerization. • Familiarity with Accessibility, Content Management Systems, and Content Delivery is a plus! We know great candidates come from a wide range of backgrounds. If you’re passionate about what we’re building at Everyday Speech, don’t hesitate to apply—even if you’re not sure you meet every qualification. In the short term (the first 3 months), you will: • Onboard and become familiar with our codebase, infrastructure, and development practices. • Lead the development of a critical feature or service, focusing on execution and delivery. • Establish strong working relationships with team members. In the long term: • Lead technical initiatives that solve real problems for real people. • Collaborate on the design and implementation of future-proof solutions across the codebase. • Set the standard for what good code can look like, and mentor/coach others to do the same. Keep a strong product-focused eye on how we design, plan, and execute new engineering work. Salary: $135,300 USD annually, plus performance-based bonuses, paid out twice per year. Benefits • Cigna Health Insurance – 100% premium coverage for team members & dependents • Dental & Vision Coverage – 100% premium coverage for team members & dependents • 3% Employer-Match on 401(k) • $50K Life Insurance / AD&D • Flexible PTO Plan & Sick Leave Policy • 16 Weeks of Paid Parental Leave • Home Office Reimbursements • Book & Learning Stipend • Meaningful Employee Experience Initiatives • Every Other Friday Off After 90 Days! See this presentation to learn more about our work values and what it’s like to be part of our team!