Eversource Energy

Facilitating communication between IT and business units, analyzing and optimizing business processes, and supporting project lifecycle activities. | Requires at least 5 years of business analysis experience, knowledge of IT and business processes, and strong communication and analytical skills. | About the position This position will serve in Customer Group Business Solutions. Serves as a liaison between a business area(s) and IT and has a detailed understanding of that business area’s goals and objectives. This position works closely with the business partners to understand their business needs and collaborates with appropriate IT partners to resolve issues and suggest business solutions. This position is responsible for collecting, clarifying, and translating business requirements into functional and technical requirements and then collaborating on conceptual solution design options with IT technical staff, including Domain, Solution, and Enterprise IT Architects, and/or business clients to complete these activities. Responsible for anticipating and defining business requirements for new and/or enhanced products, services, or optimized business processes. This position consults in IT strategy and planning, workflow and process design, and product solution development. The ITBSA is a leader and plays a key role throughout the full application lifecycle for small and large development projects. Responsibilities • Leads and facilitates meetings and communications between IT and an assigned business area, and informs team members on ongoing discussions with the business • Leads or oversees workflow analysis in support of requirements identification • Evaluates business processes, anticipates requirements, uncovers areas for improvement, and facilitates solution development and implementation • Captures, analyzes and documents business and user requirements and user stories in support of a variety of project methodologies • Participates in the development of IT roadmaps for an assigned business area • Identifies opportunities to improve current business and IT processes and acts as a champion for change within their assigned business area of responsibility. Ensures solutions meet business needs and requirements • Monitors industry activities and pursues independent learning opportunities for their assigned business area and identifies potential solutions and new findings (including best practices) in collaboration with other IT team members • Conducts reviews of business processes and develops functional optimization strategies where applicable • May participate in the development of user documentation and manuals, training materials and/or job aids, when necessary • May facilitate the Application Development and Support activities for small and large development requests; coordinating activities between internal and external development groups and the business. • Accountable for Capital Project Business cases and estimates and leads the presentation of said cases to the PMO and Finance. • Works with the business to assess proposed enhancement request for value and completeness • May actively lead and contribute value to Business Priority Council (BPC) meetings for their assigned business area • Experience participating in procurement events (RFP/RFI) and supporting the development of statements of work. Requirements • Requires business and general system knowledge and incorporates knowledge from other related disciplines to solve complex business/IT problems • Proven ability to quickly learn new applications, processes, and procedures. • Exposure to multiple, varied technologies and application development methodologies; has participated in a large project. • Knowledge of one or more business domains, and a detailed understanding of how the domains relate and can be assembled into solutions that meet business and IT needs • Conducts business process analysis and the creation of current/future state process modeling • Understanding and knowledge of IT standards and controls • Ability to work on teams and collaborate effectively with business and technical roles, including influencing stakeholders at different management levels • Excellent analytical thinking, problem solving and business process optimization skills • Excellent written and verbal communication skills; excellent persuasion skills • Excellent independent planning, organizational and time management skills • Competency in Microsoft applications including O365, Teams, One Drive, Word, Excel, and Outlook • Knowledge of financial and cost models, and budgeting • Ability to balance the long-term (big picture) and short-term implications of potential solution decisions • Ability to manage competing priorities and a track record of following through on commitments • Ability to lead small high performing teams to deliver successful outcomes • Bachelor’s degree or equivalent experience • Minimum of five (5) years demonstrated application of Business Analysis skills Nice-to-haves • Knowledge of Agile methodology and associated tools such as Jira, VSTS and/or other Agile applications is highly desired • Prior experience in the utility industry is a plus. • IIBA Entry Certificate in Business Analysis (ECBA) • IIBA Certification of Competency in Business Analysis (CCBA) • IIBA Certified Business Analyst Professional (CBAP) • IIBA Agile Analysis Certification (AAC) • IQBBA Certified Foundation Level Business Analyst (CFLBA) • IREB Certified Professional for Requirements Engineering (CPRE) • PMI Professional in Business Analysis (PBA) • SAFe POPM Benefits • Eversource offers a competitive total rewards program. • Check out our careers site for an overview of our benefits programs.

Design, develop, and maintain software systems with minimal supervision, lead and mentor teams, and contribute to software development lifecycle improvements. | 5-8 years experience with TypeScript/JavaScript front-end frameworks, C#/.NET backend, Azure cloud services, secure programming, and strong collaboration skills. | Role and Scope of Position: Design and implement new systems and features, as well as modify and maintain existing systems for adaptation to business and/or technology changes. Engages directly with IT management, development teams, technical delivery teams, and vendors to ensure the successful design, development, and delivery of technology-based solutions. Drive the software change and release management processes, assisting with the overall maturity of the software development lifecycle. Work independently with little supervision. Ensure that software deliverables comply with quality standards and are completed on time. Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to workat least three days in the office, includingTuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to workup to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change. Authorization to work in the United States is a precondition to employment in this position. Eversource will not sponsor candidates for work visas for this position. Essential Functions: • May manage technical aspects of moderately sized projects or processes. • Typically viewed as subject-matter expert within discipline. • Has advanced to expert knowledge of work area. • Problems faced are difficult and often complex. • Minimal oversight from manager. • Coaches, reviews, and delegates work to lower-level professionals; Mentors lower-level engineers. • Influences others regarding policies, practices, and procedures. • Works to achieve day-to-day objectives with significant impact on work area. • Contributes to the development of goals of the discipline and planning efforts (budgets, operational plans, etc.). • Work is performed with minimal oversight. • Typically, responsible for coaching, reviewing and delegating work to lower-level professionals where applicable. • Provides measurable input to new products, processes, or standards in operational plans to implement business strategies. • Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis and investigation to understand the problem • Problems are difficult and often complex and typically impact multiple departments or specialties. • Problems are typically solved through drawing from prior experience and analysis of issues. • Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of work area. • Communicates with parties within and outside of own discipline. • May have responsibility for communicating with parties external to the organization (e.g., IT partners, vendors, etc.). • Works to influence parties within and outside of the job function at an operational level regarding policies, procedures, and practices. • Contributes to software development processes • Is a team player • Works well with others regardless of their technical background Technical Knowledge/Skill/Education/Licenses/Certifications: Technical Knowledge/Skill: • Front-end Scripting Language such as JavaScript and TypeScript • Component-based Front-end Library such as React and Next.JS • JavaScript or Typescript testing framework like Jest or Vitest • Back-end Programming language, C# / .NET preferred • C# / .NET testing framework, XUnit preferred • Experience developing and querying SOAP and REST APIs • Experience developing applications and solutions with a security-first mindset • Strong understanding of secure programming concepts • Experience contributing to a Git-based source control system as part of a project, Azure DevOps or GitHub preferred • Solid understanding of DevSecOps concepts • AZ-204 levels of understanding of Azure development • Experience deploying Infrastructure as Code (AzureRM, Bicep, or Terraform) • Experience developing and integrating applications with Microsoft SQL Server • Experience deploying and maintaining applications on Windows Server IIS • Experience deploying applications to PaaS and IaaS resources in Azure • Experience contributing to the design and development of cloud-based solutions • Independently scopes and implements larger user stories for their project/team. • Handles open-ended problems & ambiguity well. • Makes well-reasoned software design decisions, identifying potential issues, tradeoffs, risks, and the appropriate level of abstraction. (e.g. research spikes with results captured in ADR's, etc..) • Maintains awareness of industry trends and tools. • Can navigate and make legacy code maintainable. • Elevates testing practices. • Contributes to the foundational good of their domain and engineering overall, defining patterns and canonical examples, plus paying down tech debt. • Shares their experience and expertise to help others grow. • Leads and coaches within their team where possible, trusted with team decisions. • Ensures documentation exists for all critical systems and creates such documentation as needed. • Engages outside expertise (training, consultants, professional network) • Shows inclusiveness by respecting different opinions acknowledging expertise and recognizing unconscious biases Education: • Bachelor's Degree or equivalent experience • Advanced Degree in a related field Experience: • Minimum of 5 to 8 years of related experience • Strong familiarity with cloud and on-premises private networking concepts • An AZ-700 levels of understanding of Azure Networking • Azure Data Factory development experience • Razor and/or Blazor development experience • SharePoint support experience • Harness platform experience • Experience with Workday Studio highly desired but not mandatory • Requires advanced to expert knowledge of work area typically obtained through advanced education combined with experience. May have broad knowledge of project management. Works to influence parties within and outside of the job function at an operational level regarding policies, procedures, and practices. Requires substantial knowledge of ES projects, programs, or systems in order to provide enhancements within job area. Licenses & Certifications: • N/A Working Conditions: • Must be available to work emergency restoration assignment as required. • Must be available to travel between MA/CT/NH as necessary. #corpajd #LI-RL1 Competencies: Build trusting relationships Manage and develop people Foster teamwork and cross-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Compensation and Benefits: Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $123,640.00-$137,380.00 Worker Type: Regular Number of Openings: 1 Emergency Response: Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. EEO Statement: Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status. VEVRRA Federal Contractor