Englewood Health

Assist in patient care, manage records, and perform clerical duties in a healthcare setting. | High school diploma or equivalent, relevant experience, and certifications like CPR or medical assistant certification preferred. | Medical Assistant/Receptionist FT Days - Englewood Req Id: 63931 Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve. Job Summary: Under general supervision, and according to well defined policies and procedures, the MA/MR assists in the delivery of primary health and patient care management, interviews patients and/or patients' representatives to obtain necessary personal, demographic, and financial information and identification. Performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, computer data entry and other record keeping tasks related to the patients' registration within the registration areas. This position assists with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physician's time. Experience with medical terminology and practice management systems preferred. Department: EHPN PrimaryCare Eng Dr. SunLocation: Englewood, NJStatus: Full TimeShift: DayHours: Variable • Welcomes patients and visitors by greeting them, in person or on the telephone; answering or referring inquiries. • Maintains patient files, records, and other information is complete and accurate. Revise as needed. • Retrieves messages from voicemail system. Retrieve faxes from onbase and properly route to providers or scanning into the EMR/EHR system. • Keeps patient appointments on schedule by verifying patient insurance benefits and eligibility prior to the appointment; reminding patients of their appointment the day before whether it be by phone or utilizing the wellapp; registering and checking in patients in a timely manner; preparing necessary documents for the visit; notifying provider of patients' late arrival; rescheduling or moving late arriving patients when necessary. • Maintains patient accounts by obtaining, recording, and updating patient demographics and insurance information in the electronic health records system. • Maintains accurate financial records by updating patient financial information; recording and collecting patient charges; providing patients with receipts for payments in Athena. • Prepares exam room by sterilizing, maintaining supplies and equipment for treatments. • Takes patient histories and vital signs and documents in EMR/EHR systems. Assists the physician in preparing for minor surgeries, physicals, and basic wound care. • Phlebotomy/EKG as ordered by physician. • Provides general information on departmental policies and procedures. • Obtains copies of patient identification and insurance identification and scans into Document Imaging system. Also, scans all signed forms into Document Imaging system. • Hands out history and/or screening forms for specific modalities to patients when necessary. • Demonstrates effective communication skills with patients, visitors, co-workers, physicians, and ancillary departments in accordance with Service Excellence Standards. • Demonstrates appropriate and courteous telephone etiquette during telephone exchanges. Relays essential phone messages. Contacts physicians' offices to exchange and gather information regarding patients. • Maintains an orderly waiting room. • Respects the privacy and confidentiality of each patient record. • Asks for deposits/payments and/or makes proper patient referral to Credit Representative as needed. • Attends required meetings and participates in committees as requested. • Participates in professional development activities to keep current with health care trends and practices. • Participates in departmental quality assurance endeavors and in his/her own performance evaluation process. • Assists and performs other related duties as necessary to ensure quality patient care. • Performs other duties as assigned. Qualifications/Requirements: • Bilingual in Korean/English • High School Graduate or equivalent or 5 years of Medical Assistant/PCT experience • Completion of an accredited program for Medical Assistant/Patient Care Technician (PCT) preferred. • Current CPR Certification preferred • Certified Medical Assistant (CMA)/Registered Medical Assistant (RMA)/Patient Care Technician (PCT) Certification required for injection administration and medication documentation / handling. • Knowledge of medical practice and care to assist in giving patient care. • Knowledge of examination, diagnostic, and treatment room procedures. • Knowledge of medical equipment and instruments to administer patient care. • Knowledge of safety hazards and precautions to establish a safe work environment. • Skill in assisting in a variety of treatments and medications as directed. • Skill in taking vital signs. • Skill in maintaining medical records and recording test results. • Knowledge of computer systems and applications. • Knowledge of health care administration principles. • Skill in gathering, analyzing, and interpreting information. • Skill in written and verbal communication. • Ability to exercise initiative, problem-solving, and decision-making. • Ability to apply policies and principles to solve everyday problems and deal with a variety of situations. • Ability to work effectively with patients, staff, and the public. • Ability to identify problems and recommend solutions. • Ability to establish priorities and coordinate work activities. Englewood Health job postings provide a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources. Minimum rate: $17.00

Supporting practice operations, supervising staff, managing office systems, and participating in financial planning. | High school diploma, three years of administrative experience including medical office experience, knowledge of office systems and medical terminology. | Office Manager FT Pompton Plains Req Id: 64321 Job Summary: This practice cares for a high-volume of patients in the community and is part of the Englewood Health Physician Network (EHPN). Under the direction of the Practice Administrator and/or EHPN Director, this position Supports EHPN practice site operations by maintaining office systems and supervising staff. The ideal candidate will be responsible for maintaining timely flow of patients; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring administrative functions and supervising staff. In addition, they will achieve financial objectives by participating in annual budget preparation; scheduling expenditures; analyzing variances; and initiating corrective actions. Department: HVA Medical Group Location: 637 Route 23 South, Pompton Plains, NJ 07444 Status: Full Time Shift: Days Hours: 8am to 4pm Job Essentials: • Three (3) years of administrative experience including one year of medical office experience. • Knowledge of organizational policies, procedures and systems. • Knowledge of computer systems and applications. • Knowledge of medical practices, terminology. • Knowledge of grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports. • Skill in planning, organizing, delegating and supervising. • Skill in evaluating the effectiveness of existing methods and procedures. • Ability to read, interpret and apply policies and procedures. • Skill in operating a variety of office equipment. • Ability to deal with patients, medical and administrative staff, and the public effectively. • Ability to communicate clearly. Education: • High School Diploma required; Bachelor's degree preferred. Englewood Health provides a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources. Minimum rate: $26.00 Englewood Health, one of New Jersey's leading hospitals and healthcare networks, delivers nationally recognized inpatient and outpatient care through its hospital and network of physician practices, urgent care centers, and imaging centers. Englewood Hospital, founded in 1890, consistently earns high marks for clinical excellence and patient safety. It is recognized as a 2022-23 Best Regional Hospital by US News & World Report, holds the Leapfrog Hospital Safety Grade 'A' (spring 2023), and was named a Leapfrog Top Teaching Hospital (2022). Englewood Hospital is nationally recognized for nursing excellence, earning a fifth consecutive designation by the Magnet Recognition Program in 2021. The Englewood Health Physician Network-a coordinated network of more than 600 office-based and hospital-based providers-offers primary care, specialty care, and urgent care at more than 140 locations in five counties across northern New Jersey. Areas of clinical excellence offered by the health system include cardiac surgery and cardiac care, cancer care, orthopedic surgery, primary care, spine surgery, vascular surgery, and women's health, as well as bloodless medicine and surgery and minimally invasive robotic surgery. Englewood Health's focus on health equity and population health encompasses outreach to underserved communities to enhance individual and public health, prevent disease, support lifelong wellness, reduce the burden of mental health challenges and substance use disorders, and meet the cultural, social, and holistic needs of specific populations. With its high-quality, culturally sensitive inpatient care, outpatient services, and community health and wellness programs, Englewood Health delivers a healthcare experience that puts patients at the center.