ENFOS, Inc.

Lead accounting domain expertise, translate standards into workflows, and shape product development for environmental obligations. | Five+ years in public accounting with technical expertise in environmental obligations, CPA, and experience with SaaS or enterprise financial systems. | ENFOS is seeking a strategic, hands-on leader based in our Chicago office to work across Customer Success, Sales, Product, and Engineering to translate accounting and audit standards into intelligent ENFOS workflows. The Senior Accounting Solutions Manager serves as the lead accounting domain expert at ENFOS, translating accounting standards (ASC 410 and IAS 37), internal control requirements, and audit expectations into the workflows and automation that power the ENFOS platform. Reporting to the Senior Director of Customer Success, this role plays a critical role in shaping the accounting product roadmap, driving customer onboarding and adoption, informing outbound product marketing, and ensuring ENFOS remains the trusted system of record for Environmental Obligation Management. Expectations: In the first 90-120 days, you are expected to learn the ENFOS application and the customer environmental obligation accounting workflows end-to-end, establishing the baseline needed to independently produce product roadmap features and requirement specifications. You will be instrumental in shaping the ENFOS platform design, go-to-market messaging, and customer onboarding experience. What You’ll Do: Develop deep mastery of ENFOS and its application of ASC 410 20, ASC 410 30, and IAS 37. Work with Product and Engineering to design and refine accounting features across subledger workflows, close cycle processes, reconciliations, journal entry rules, reporting, and audit assurance. Test and validate accounting workflows to ensure accuracy, ICFR alignment, and audit evidence readiness. Lead customer discovery, translate insights into clear problem statements, and define accounting requirements, user stories, and product hypotheses. Serve as the Voice of the Accountant to ensure customer configurations meet financial, compliance, and control needs. Partner with Customer Success to accelerate onboarding and shorten time to value for accounting users. Build relationships with external auditors to increase industry credibility and strengthen the governance advantage of ENFOS. Create training, guidance, and reference materials for internal teams and customers. Additional Responsibilities: Support Sales with accounting led discovery, demonstrations, and workshops. Develop thought leadership content that attracts accounting audiences and improves inbound lead quality. Partner with Customer Success to capture measurable accounting ROI stories for marketing campaigns. Collaborate with Marketing to shape positioning and messaging for accounting audiences and strengthen ENFOS’s category leadership. Why ENFOS: ENFOS is a profitable, 25-year-old enterprise SaaS company trusted by Fortune 500 companies with material Asset Retirement and Environmental Remediation Obligations. Our platform is the system of record that connects Technical Accounting, Remediation, IT, and Finance—governing the full lifecycle of environmental obligations from identification and assessment through measurement and financial reporting. Enterprises replace spreadsheets, homegrown systems, and ad hoc processes with a controlled, scalable, and easily auditable platform—anchored in ASC 410 20/30 and IAS 37 alignment. ENFOS is a fast-growing company with a defensible product and best-in-class retention. Five or more years of progressive public accounting experience, including technical accounting or audit. Big 4 experience is preferred. Hands-on experience with environmental obligations, including Asset Retirement Obligations (ASC 410-20) and Environmental Remediation Obligations (ASC 410-30). Experience with SaaS accounting systems, audit systems, or enterprise financial workflows. Demonstrated ability to influence cross functional stakeholders, including technical and executive teams. Exceptional communication, writing, and presentation skills. CPA required. Salary range: $160,000 - $210,000 A discretionary bonus typically paid annually Stock options granted at time of hire and periodically based on performance Comprehensive Benefits Package

Provide Tier III technical support, analyze and resolve software issues, write technical documentation, conduct software testing, and collaborate cross-functionally. | 0-5 years technical support experience, Bachelor’s degree or equivalent, strong Microsoft Office skills, familiarity with ERP/CRM systems, understanding of GAAP and compliance, and excellent communication. | Founded in 2000 by technologists and domain experts in engineering, geology, and finance, ENFOS is the leading environmental obligation subledger accounting platform purpose-built for Asset Retirement Obligations (ASC 410-20) and Environmental Remediation Obligations (ASC 410-30). ENFOS centralizes property, financial, compliance, and scientific data into a single system of record, transforming fragmented workflows into structured, auditable, and analyzable processes. We serve CFO organizations and remediation teams across energy, manufacturing, logistics, and government sectors with material environmental obligations and complex remediation portfolios. Differentiated as the only purpose-built subledger for environmental obligations, ENFOS delivers end-to-end workflow coverage—from inventory and measurement to spend management and compliance—while its deep domain expertise, regulatory alignment, and high switching costs provide strong defensibility. Position: We are seeking a Software Technical Support Specialist to join our Customer Success team. This is a full-time, Warrenville, IL–based role for a motivated, personable problem-solver who thrives on complex challenges. You’ll become a subject matter expert in ENFOS, providing Tier III support to customer System Administrators. This role goes beyond scripted support — you’ll analyze, debug, and resolve technical and business-critical issues across integrations, accounting workflows, and compliance needs. You’ll split your time between customer support, software testing, and documentation while working closely with cross-functional teams. The role reports to the Software Support Lead within Customer Success. Responsibility Master the ENFOS platform and its business context (ASC 410-20/30, CERCLA, RCRA, SOX). Act as the primary point of contact for customer System Administrators, delivering clear, confident troubleshooting and resolution. Analyze and debug support tickets, collaborating with customers, Customer Success, and Engineering. Write technical documentation: issue resolutions, bug reports, test cases, specifications, and knowledge base articles. Ensure customer system configuration aligns with audit and compliance requirements. Maintain structured internal documentation on customer setups and stakeholder contacts. Partner with Sales, Marketing, QA, and Engineering on platform resolutions and feature delivery. Conduct software testing with QA for bug fixes and new features. Communicate fixes, enhancements, and releases to internal and external stakeholders. Support our OData API feed and customer dashboarding solutions (Microsoft Power BI). Participate in scrum meetings and cross-team collaboration. Education: Bachelor’s degree in Information Systems, Business, or STEM field (Finance/Accounting/Math minor preferred) or equivalent experience. Experience: 0–5 years in technical support or software troubleshooting. Technical Skills: Advanced Microsoft Office (Outlook, Excel, SharePoint, Power BI). Familiarity with ERP/CRM/project management/help desk systems. API testing tools and ERP integrations (Postman, FileZilla). Strong bug reproduction/documentation skills. Business & Finance: Understanding of GAAP and financial data analysis. Familiarity with audit and compliance frameworks. Soft Skills: Analytical mindset with strong problem-solving skills. Excellent written/verbal communication. Strong attention to detail and time management. Curiosity and adaptability to new tech (AI/ML experience a plus). Other: Professional integrity; willingness to travel <5%. Salary starting at $55k Full Family Health Care Plan with 100% Premium Coverage (Medical & Vision) Flexible Spending Account & Retirement Plan (401k) Stock Options Competitive PTO