Duarte Design Inc

Support virtual workshops by managing logistics, attendee engagement, and troubleshooting technical issues. | Experience with Zoom, strong communication skills, ability to troubleshoot technology, and availability for early morning shifts. | Duarte has the privilege of working with some of the world's most influential brands, organizations and leaders. As a part-time, variable hours Virtual Workshop Producer, you support the production, logistics, and delivery of Duarte Academy virtual workshops. We have ongoing opportunities in this position, so encourage you to join our applicant pool to be considered when the next vacancy for Virtual Workshop Producer arises Essential Duties and Responsibilities: • Support facilitator in the running of virtual workshops • Validate meeting attendees against roster and communicate to Logistics Coordinator • Communicate and monitor attendee questions through the chat box • Launch virtual polls and other activities • Organize virtual rooms for breakout sessions • Support facilitator(s) by clearing annotations and non-verbal feedback • Maintain Duarte and client intellectual property (IP) integrity and confidentiality. • Troubleshoot learner issues in Docebo (Learner Management Platform) • Other duties as assigned Workshops are typically spread over two days (about 4 - 4.5 hours/day) or all one day (up to 9 hours including breaks) Requirements • Demonstrated ability to work with others from diverse backgrounds. Thorough customer service and consultative skills to identify and implement required technology solutions. • Thorough understanding of Zoom video conferencing platform and equipment, and ability to use this information to troubleshoot challenges/problems. • Demonstrated effective interpersonal and communication skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. • Knowledge of computer, media, and networking technology. • Skills to determine priorities based on knowledge of work area. Self-motivated and works independently and as part of a team. Demonstrates problem solving skills. • Able to learn effectively and meet time management standards. • Due to the timing of workshop delivery, with shifts beginning as early as 5am EST, candidates in EST-time zone are preferred. Salary Description Hourly role: $25-30ph dependent on location