2 open positions available
Supervise HVAC installation teams, ensure quality and safety standards, and support team development. | At least 3 years of residential HVAC installation experience and 1+ year in a supervisory role, with strong leadership and troubleshooting skills. | Overview Dilling Heating, Cooling, Plumbing & Electrical is seeking a motivated HVAC Field Supervisor with strong leadership skills and a positive attitude to join our growing team. This role reports directly to the HVAC Install/Service Manager and is responsible for supervising installation crews, ensuring quality standards, conducting job walkthroughs, and supporting team development. Why join THIS team: Weekly Pay & Paid Training Medical, Dental, Vision Insurance Health Savings Account Short & Long Term Disability Company Paid Life Insurance PTO including vacation, sick and holiday Matching 401(k) & Roth IRA Company Truck, Gas Card, Tablet, and Uniform On-going training & development, plus growth opportunities What you will DO: Monitor trends in callbacks and service opportunities Conduct quality and safety inspections in the field Perform customer service visits to ensure satisfaction Coach and train technicians on technical skills, customer service, and company standards Recruit, train, and retain top HVAC talent Troubleshoot and resolve installation/start-up issues Provide feedback, support, and professional development to team members Collaborate with service, dispatch, and warehouse teams for smooth operations Resolve escalated customer concerns and report to the HVAC Service Manager Plan and coordinate installation schedules Promote Dilling’s core values and positive team culture Supervise all HVAC Installation Technicians and Helpers What You Will Need: 3+ years of residential HVAC installation experience (diagnostics, troubleshooting, repair) 1+ year in a supervisory or lead technician role Strong ability to train and mentor others Willingness to work outdoors in all weather conditions Ability to lift/move up to 100 lbs occasionally Valid driver’s license with a clean driving record Ready to take the next step in your HVAC career?Apply today and join a team that values your skills and invests in your future! Posted Min Pay Rate USD $60,000.00/Yr. Posted Max Pay Rate USD $75,000.00/Yr.
Perform outbound and inbound customer service calls including quality checks, scheduling, promotions, and review follow-ups. | At least 1 year of customer service experience, strong attention to detail, team player attitude, honesty, integrity, and must be 18 or older with a clear background check and drug screen. | Overview: Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training | Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representative in the area. Who WE Are: We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. Why join THIS team? • Weekly Pay & Paid Training • Medical, Dental, Vision Insurance • Health Savings Account • Short & Long Term Disability • Company Paid Life Insurance • PTO including vacation, sick and holiday • Matching 401(k) & ROTH IRA • On-going training & development, growth opportunities What you will do: • Call customers from prior day for quality check • Call maintenance customers and schedule visits • Call on customer list to offer promotions • Follow up on reviews positive and negative • General inbound customer service What you bring: • Customer Service/Call Center: 1 year (Preferred) • Service Titan experience is a plus • Strong attention to details • Conscientious, team player • Desire to help serve customers • Honesty, integrity, quality craftsmanship and a good attitude • Clear background check and drug screen • Must be 18 or older Schedule: • Friday - Monday 8 AM - 6 PM; Friday & Monday in office, Saturday & Sunday remote • Training will be 2 weeks Monday - Friday 8 AM - 5 PM Pay Range: • $18-$22/hr with additional opportunities via SPIFFS If this sounds like something you would like to join for a long-term career move, apply today! Responsibilities: What you will do: • Call customers from prior day for quality check • Call maintenance customers and schedule visits • Call on customer list to offer promotions • Follow up on reviews positive and negative • General inbound customer service What you bring: • Previous customer service experience • Strong attention to details • Conscientious, team player • Honesty integrity, quality craftsmanship and a good attitude • Clear background check and drug screen Qualifications: Who WE Are: We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! If this sounds like something you would like to join for a long-term career move, apply today! Overview: Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training | Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representative in the area. Who WE Are: We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. Why join THIS team? • Weekly Pay & Paid Training • Medical, Dental, Vision Insurance • Health Savings Account • Short & Long Term Disability • Company Paid Life Insurance • PTO including vacation, sick and holiday • Matching 401(k) & ROTH IRA • On-going training & development, growth opportunities What you will do: • Call customers from prior day for quality check • Call maintenance customers and schedule visits • Call on customer list to offer promotions • Follow up on reviews positive and negative • General inbound customer service What you bring: • Customer Service/Call Center: 1 year (Preferred) • Service Titan experience is a plus • Strong attention to details • Conscientious, team player • Desire to help serve customers • Honesty, integrity, quality craftsmanship and a good attitude • Clear background check and drug screen • Must be 18 or older Schedule: • Friday - Monday 8 AM - 6 PM; Friday & Monday in office, Saturday & Sunday remote • Training will be 2 weeks Monday - Friday 8 AM - 5 PM Pay Range: • $18-$22/hr with additional opportunities via SPIFFS If this sounds like something you would like to join for a long-term career move, apply today! Responsibilities: What you will do: • Call customers from prior day for quality check • Call maintenance customers and schedule visits • Call on customer list to offer promotions • Follow up on reviews positive and negative • General inbound customer service What you bring: • Previous customer service experience • Strong attention to details • Conscientious, team player • Honesty integrity, quality craftsmanship and a good attitude • Clear background check and drug screen Qualifications: Who WE Are: We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! If this sounds like something you would like to join for a long-term career move, apply today!
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