David Energy

Manage and improve retail operations processes, analyze data for trends, and support strategic initiatives. | Requires experience supporting B2B retail electricity operations, proficiency in data analysis tools, and understanding of market workflows, which are not explicitly demonstrated in your resume. | Job Description: • Manage and execute day-to-day back office operations activities • Analyze retail operations data to identify trends, patterns, and opportunities for improvement. • Develop and implement strategies to optimize retail processes, enhance efficiency, and drive cost savings. • Collaborate with cross-functional teams to streamline workflows and improve operational performance. • Support special projects and initiatives to drive business growth and operational excellence. • Assist with regulatory reporting and research in all markets staying abreast of industry trends, regulatory changes, and emerging technologies. • Act as the main point of contact for utility companies and manage the submission and tracking of service tickets and inquiries. • Communicate directly with customers via email and phone as needed. • Collaborate with and respond to ad hoc requests within the organization. Requirements: • Bachelor's degree in Business, Finance, Economics, or related field, or four (4) years directly relevant experience in lieu of degree. • 2+ years of experience supporting commercial customer products and accounts (B2B) in retail operations or market operations within NYISO, PJM, and/or NEISO; ERCOT experience is a plus. • Deep understanding of retail electricity operations in regulated markets, including billing, settlements, enrollment, usage data, EDI transactions, and market-facing workflows. • Proficiency in data analysis tools such as Excel, SQL, Tableau, or similar tools. Experience with programming languages (e.g., Python, R) is a plus. • Strong attention to detail with a focus on data integrity, accuracy, and quality in analysis, reporting, and audit processes. • Ability to think both analytically and strategically, connecting day-to-day operational work to broader business and customer outcomes. • Comfort operating in ambiguous, evolving environments, with a collaborative approach to taking ownership and figuring out what’s needed to move the business forward. • Excellent communication and interpersonal skills with the ability to collaborate effectively across teams and influence decision making. Benefits: • Join a remote team with the option to work from our offices in NYC • Group medical and dental insurance • Flexible vacation/PTO policy • 401k plan

Manage and analyze retail energy operations data, optimize workflows, and support strategic initiatives to improve efficiency and profitability. | Requires 2+ years supporting retail energy market operations, deep understanding of retail electricity in regulated markets, and proficiency in data analysis tools like Excel, SQL, and Tableau. | About David Energy David Energy is creating a new kind of power company. Traditional Retail Electricity Providers (REPs) are outdated, opaque, and painful for customers to engage with. We use software to monitor our customers' real-time energy usage, and we aggregate and analyze that data to maximize the value they get from their energy assets – batteries, EVs, HVAC systems and other distributed energy resources (DERs) via participation in energy markets. Our mission is to run the grid on clean energy 24/7. We are seeking a full-time Retail Operations Analyst to join our team and play a crucial part in developing and managing core workflows in our retail operations. The role will be responsible for analyzing data, optimizing processes, and providing strategic insights to drive efficiency, excellence, and profitability in our retail energy operations.The ideal candidate will possess strong analytical skills, exceptional attention to detail, and the ability to think and act strategically in a fast-paced environment. This role is ideal for someone who understands retail energy deeply and is excited to help build what comes next, not just operate what already exists. Responsibilities: Manage and execute day-to-day back office operations activities Analyze retail operations data to identify trends, patterns, and opportunities for improvement. Develop and implement strategies to optimize retail processes, enhance efficiency, and drive cost savings. Collaborate with cross-functional teams to streamline workflows and improve operational performance. Support special projects and initiatives to drive business growth and operational excellence. Assist with regulatory reporting and research in all markets staying abreast of industry trends, regulatory changes, and emerging technologies. Act as the main point of contact for utility companies and manage the submission and tracking of service tickets and inquiries. Communicate directly with customers via email and phone as needed. Collaborate with and respond to ad hoc requests within the organization. Requirements: Bachelor's degree in Business, Finance, Economics, or related field, or four (4) years directly relevant experience in lieu of degree. 2+ years of experience supporting commercial customer products and accounts (B2B) in retail operations or market operations within NYISO, PJM, and/or NEISO; ERCOT experience is a plus. Deep understanding of retail electricity operations in regulated markets, including billing, settlements, enrollment, usage data, EDI transactions, and market-facing workflows. Proficiency in data analysis tools such as Excel, SQL, Tableau, or similar tools. Experience with programming languages (e.g., Python, R) is a plus. Strong attention to detail with a focus on data integrity, accuracy, and quality in analysis, reporting, and audit processes. Ability to think both analytically and strategically, connecting day-to-day operational work to broader business and customer outcomes. Comfort operating in ambiguous, evolving environments, with a collaborative approach to taking ownership and figuring out what’s needed to move the business forward. Excellent communication and interpersonal skills with the ability to collaborate effectively across teams and influence decision making. Benefits: Join a remote team with the option to work from our offices in NYC Group medical and dental insurance Flexible vacation/PTO policy 401k plan Pay Range - $65,000 - $90,000

Manage and analyze retail operations data to identify trends and develop strategies for process improvement. | Requires a bachelor's degree or equivalent experience, 2+ years in retail or market operations, and proficiency in data analysis tools like Excel, SQL, or Tableau. | A company is looking for a Retail Ops Analyst to manage and optimize retail operations. Key Responsibilities • Manage and execute day-to-day back office operations activities • Analyze retail operations data to identify trends and opportunities for improvement • Develop and implement strategies to optimize retail processes and enhance efficiency Required Qualifications • Bachelor's degree in Business, Finance, Economics, or related field, or four years of relevant experience • 2+ years of experience in retail operations or market operations, preferably in NYISO, PJM, or NEISO • Deep understanding of retail electricity operations in regulated markets • Proficiency in data analysis tools such as Excel, SQL, or Tableau • Ability to think analytically and strategically in a fast-paced environment

Manage and analyze retail operations data, optimize workflows, and collaborate across teams to improve efficiency and support growth initiatives. | Requires 2+ years supporting retail energy operations, deep understanding of market workflows, and proficiency in data analysis tools, with a focus on accuracy and strategic thinking. | About David Energy David Energy is creating a new kind of power company. Traditional Retail Electricity Providers (REPs) are outdated, opaque, and painful for customers to engage with. We use software to monitor our customers' real-time energy usage, and we aggregate and analyze that data to maximize the value they get from their energy assets – batteries, EVs, HVAC systems and other distributed energy resources (DERs) via participation in energy markets. Our mission is to run the grid on clean energy 24/7. We are seeking a full-time Retail Operations Analyst to join our team and play a crucial part in developing and managing core workflows in our retail operations. The role will be responsible for analyzing data, optimizing processes, and providing strategic insights to drive efficiency, excellence, and profitability in our retail energy operations.The ideal candidate will possess strong analytical skills, exceptional attention to detail, and the ability to think and act strategically in a fast-paced environment. This role is ideal for someone who understands retail energy deeply and is excited to help build what comes next, not just operate what already exists. Responsibilities: • Manage and execute day-to-day back office operations activities • Analyze retail operations data to identify trends, patterns, and opportunities for improvement. • Develop and implement strategies to optimize retail processes, enhance efficiency, and drive cost savings. • Collaborate with cross-functional teams to streamline workflows and improve operational performance. • Support special projects and initiatives to drive business growth and operational excellence. • Assist with regulatory reporting and research in all markets staying abreast of industry trends, regulatory changes, and emerging technologies. • Act as the main point of contact for utility companies and manage the submission and tracking of service tickets and inquiries. • Communicate directly with customers via email and phone as needed. • Collaborate with and respond to ad hoc requests within the organization. Requirements: • Bachelor's degree in Business, Finance, Economics, or related field, or four (4) years directly relevant experience in lieu of degree. • 2+ years of experience supporting commercial customer products and accounts (B2B) in retail operations or market operations within NYISO, PJM, and/or NEISO; ERCOT experience is a plus. • Deep understanding of retail electricity operations in regulated markets, including billing, settlements, enrollment, usage data, EDI transactions, and market-facing workflows. • Proficiency in data analysis tools such as Excel, SQL, Tableau, or similar tools. Experience with programming languages (e.g., Python, R) is a plus. • Strong attention to detail with a focus on data integrity, accuracy, and quality in analysis, reporting, and audit processes. • Ability to think both analytically and strategically, connecting day-to-day operational work to broader business and customer outcomes. • Comfort operating in ambiguous, evolving environments, with a collaborative approach to taking ownership and figuring out what’s needed to move the business forward. • Excellent communication and interpersonal skills with the ability to collaborate effectively across teams and influence decision making. Benefits: • Join a remote team with the option to work from our offices in NYC • Group medical and dental insurance • Flexible vacation/PTO policy • 401k plan • Pay Range - $65,000 - $90,000