Crypto.com

Crypto.com

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Crypto.com

Security IT Support Engineer

Crypto.comAnywhereFull-time
View Job
Compensation$75K - 85K a year

Provide IT support, manage endpoints and patching, handle vulnerability and access management, and ensure security controls and AI tool safety. | 3+ years IT support experience, knowledge of identity/access management, patching, vulnerability scanning, and understanding AI security risks. | At Crypto.com, our dedication to user security is led by our highly experienced Security Team. Comprising an international roster of seasoned cybersecurity experts, our team leads the company's Security, Privacy, and Security Compliance endeavors. The team includes holders of international patents for technologies integrated in our security architecture. Under the stewardship of a distinguished CISO recognized by the Forbes Technology Council and among the Global Top 100 CISOs, our team has consistently championed industry standards, acquiring certifications like ISO27001, ISO27701, ISO22301, PCI:DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II, in addition to the MPI License from Singapore MAS. Our Chief Information Security Officer reports directly to the CEO, underscoring the prioritization of security in our organization's hierarchy. Our Security Team not only places great emphasis on credentials and expertise but also deeply values hands-on experience, rapid cognition, and dynamic learning. The challenges in the world of crypto are ever-evolving, and as such, our team prides itself on quick adaptability and robust teamwork, ensuring that we stay ahead of potential threats and always safeguard our user base. We're looking for someone who knows IT support inside out and takes security seriously. You'll keep the environment running day to day — endpoints, access, patching, support — while also owning vulnerability management across our devices, servers, and virtual desktops. AI is part of how we work now. That means you'll also help us make sure the AI tools our teams are adopting are being used safely. You don't need to be a researcher. You just need to understand the risks and be willing to engage with them. \n Responsibilities • IT support: Be the first line of support for the organisation. Resolve issues, hit SLAs, and keep things moving. • Endpoint management: Own the full lifecycle of our devices — laptops, desktops, mobiles, and virtual desktops. Deployment, configuration, troubleshooting, all of it. • Patch management: Keep endpoints, workstations, cloud servers, and VDI environments up to date. Track what needs patching, get it done, and report on it. • Vulnerability management: Run regular vulnerability scans across our environment. Understand what the results mean, prioritise by risk, and drive remediation to closure. • Access & identity: Manage user accounts and access rights. Enforce least privilege. Make provisioning and deprovisioning slick and secure. • Threat prevention: Help implement and monitor our security controls — endpoint protection, DLP, email security, network controls. Keep an eye on what's happening. • Asset management: Know what we have, where it is, and who has it. Keep the inventory accurate. • Onboarding & offboarding: Set people up properly when they join and make sure access is cleanly revoked when they leave. • AI enablement & security: Work with teams to help them adopt AI tools safely. Spot risks like prompt injection, data leakage, or insecure integrations. Help us keep track of what AI tools are in use and make sure we have the right guardrails in place. Requirements • 3+ years in an IT support or IT operations role • Solid experience with identity and access management, MDM, and endpoint security tools • Some exposure to patch management — even if it's mostly been laptops, that's fine. We care that you understand the concept and are willing to grow into the broader scope. • You've come across vulnerability scanning before and have a basic idea of what the results mean. You don't need to be an expert — we just want to know it's not brand new to you. • You understand what AI tools are doing when people use them at work, and you can think about the security angle • Skilled at translating complex technical concepts into clear, accessible language for non-technical stakeholders • Highly self-directed professional who anticipates needs and ensures project momentum without requiring external follow-up. Nice-to-Haves • IT or security certifications (CISSP, CompTIA Security+, AWS, Microsoft Certified, etc.) • Experience with physical office IT setup — networking gear, workstations, cabling • Basic scripting ability (Python, Bash, PowerShell) to automate the repetitive stuff • Exposure to LLM security concepts — prompt injection, data leakage, agentic risks — even from your own reading or research • Worked in a fast-paced or high-security environment before \n$75,000 - $85,000 a year \nWhat We Offer A role where security and IT are genuinely treated as the same thing — not separate teams with separate priorities. You'll work directly with a senior team that's been doing this at scale for years, and you'll have real ownership from day one. The AI side of this role is still being shaped. If you're someone who wants to help define how that works rather than follow someone else's playbook, this is a good place to be. Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com: Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.

IT support
Endpoint management
Vulnerability management
Verified Source
Posted 4 months ago
Crypto.com

(Senior) Strategy Manager

Crypto.comAnywhereFull-time
View Job
Compensation$120K - 180K a year

Lead strategic product initiatives end-to-end, including product design, launch, KPI monitoring, cross-functional coordination, market research, pricing strategy, and strategic partnership evaluation. | Bachelor's degree, 4+ years in problem-solving roles, strong analytical and communication skills, proactive ownership, and preferably experience with SQL, Tableau, and financial or crypto domain knowledge. | What to Expect Work on high-impact and diverse projects • You will have the opportunity to advise management on emerging industry trends and key business decisions, optimize key processes, and orchestrate key initiatives. Your work will be important to our business growth and sustainability, and cover a broad spectrum of topics. Own your initiative from end to end - You get to experience the full product cycle - from conception of an idea, to product launch, and ongoing KPI monitoring. You get to see the results of your recommendations & decisions with live data reporting. You get to truly own initiatives that you help to design & continuously improve, from end to end. Learn something new every day - Most if not all projects at Crypto.com are cross-functional, meaning you will be sitting at a roundtable or brainstorming on a whiteboard with colleagues & experts from diverse backgrounds - blockchain engineering, mobile development, design, cybersecurity, customer acquisition, fraud management, banking & finance… What You’ll Do • In this role, you will spearhead the strategic direction of our core products including our Main App Trading, Loyalty Programs, VISA Card and Pay, among others. Below are some activities you may find yourself doing: • Strategic Visionary: Assisting the Strategy team to conceptualize, execute and monitor key strategic initiatives aimed at driving commercial success • Subject Matter Expertise: Develop deep subject matter expertise in Crypto CEX trading, Loyalty Program Design, Crypto Payments and other relevant domains • Pricing Strategy Optimization: Developing optimal pricing strategies for our all core products (proficiency in Excel modeling and generating data-driven insights is expected) • Market Research & Analysis: Developing thematic research memos to advise on market/ sub-sector strategy; • Project Coordination & Management: Coordinating cross-functional projects end-to-end from timeline/ deliverable planning to tracking/ reporting; • Product Development: Designing & drafting requirements for a new product or feature; • Performance Evaluation & Optimization: Deciding & analyzing product KPIs and recommending improvements to drive revenue and user engagement • Strategic Partnerships & Investments: Evaluating & driving strategic and investment opportunities Business Projection & Analysis: Projecting business results and engage in strategic discussions with management regarding implications & strategic pivots • Overall, you will shoulder the important responsibilities of: • (a) At a product level: Design & drive new features to success, • (b) At a company level: Define & align business priorities with management, and • (c) At an industry level: Generate insights & your own views on the market. What We Look For • Below are some key traits we look for, and a list of indicators we watch out for during our screening. (Note that the list is not exhaustive, nor do we expect candidates to possess all traits at the same time.) We value the ability & drive to learn over past experience, as we believe in investing in learning of our team. Intellectual prowess & curiosity • Bachelor's Degree in Business Administration, Finance or related field • 4+ years of work experience in a field requiring strong problem-solving skills, e.g., management consulting, investment banking, venture capital, equity research; • Highly structured approach in thinking, analysis and output generation; • Quick learner who is able to translate newly acquired knowledge into actionable insights; • Proven ability to take initiative and be proactive in identifying and addressing challenges or opportunities, consistently anticipating and acting upon business needs. • (Plus) Strong modeling skills; • (Plus) Strong curiosity and a passion for continuous learning • (Plus) Proficiency in SQL and Tableau • (Plus) Track record in an extracurricular activity/ hobby, e.g., writing, arts, sports, etc.; Literacy in oral & written communication • Clarity, conciseness and confidence in communication, e.g., experience communicating with senior stakeholders, public presentations and/ or teaching, a portfolio of writing samples, etc. Ownership, agility & teamwork • Pursuit of excellence, always going the extra mile to level up the quality of insights and deliverables; • Self-driven and organized, with a relentless focus on following through on alignments and delivering results effectively; • High-level of adaptability, being able to quickly reprioritize and iterate based on latest developments; • Excellent attention to detail; • Collaborative approach to teamwork, demonstrated through coordinating a complex project across multiple work-streams, leading a project team, etc.; • (Plus) Experience working with teams from diverse backgrounds, e.g., cross-cultural, cross-industry. #LI-Senior #LI-Remote Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.

Product Ownership
Strategic Product Planning
Agile & Scrum
Cross-Functional Team Leadership
Project Management
Data Analysis
Stakeholder Management
KPI & OKR Monitoring
Pricing Strategy
Market Research
Excel Modeling
Verified Source
Posted 10 months ago
Crypto.com

Risk Manager

Crypto.comAnywhereFull-time
View Job
Compensation$70K - 120K a year

Monitor and analyze portfolio risk, perform scenario analysis and stress testing, support risk tool development, and provide risk input for product onboarding and reviews. | 2-5 years market risk experience in crypto or fintech, proficiency in Python and SQL, strong crypto derivatives knowledge, and ability to work independently in a fast-paced environment. | This a Full Remote job, the offer is available from: United Arab Emirates The exchange team develops and maintain a cutting-edge trading platform. With a global presence across APAC, EMEA and North America, the team has since grown with the goal to provide a seamless and secure trading experience for our clients. About the role We are looking for a risk analyst to join our exchange team. You will be contributing to the building of a fast growth trading platform with innovative crypto products. For all roles, we look for people who are passionate about blockchain and cryptocurrency innovation and equipped with energy, act as owners, and have exemplary work ethics. Responsibilities • Monitor and analyze real-time and historical portfolio risk, including exposure, leverage, margin utilization, concentration and liquidation. • Investigate large position changes or anomalies in market behavior and assess systemic risk exposure to counterparties or tokens. • Perform scenario analysis and stress testing across a range of crypto market conditions. • Provide risk input into product onboarding, listing reviews and regular risk parameter reviews: haircuts, margin levels, liquidation thresholds, and position limits, etc. • Support the build and maintenance of internal risk dashboards and analytical tools using Python and SQL. • Work with Risk Engineers and Data Team to manage risk tools deployment, versioning, and testing using GitHub and CI pipelines. Requirements • 2–5 years of experience in market risk, preferably in crypto, fintech, derivatives trading, or digital asset exchanges. • Proficiency in Python (pandas, NumPy, etc.) for data analysis, scripting, and the maintenance of existing analytical tools. • Hands-on experience with SQL for querying and analyzing large, complex datasets. • Strong knowledge of crypto markets and derivatives (perpetuals, futures, options, margin trading) is highly desirable. • Comfortable interpreting and tweaking risk models (e.g., VaR, margin modeling, stress testing). • Experience leveraging AI-assisted coding tools (e.g., Gemini, GitHub Copilot, Cursor) to enhance analytical productivity is a strong plus. • Excellent communication skills, with the ability to clearly explain technical or statistical results to cross-functional teams. • Ability to work independently, manage multiple priorities, and demonstrate strong ownership in a fast-paced environment.Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us - our internal mobility program offers employees a new scope. Work Perks: crypto.com visa card provided upon joining Are you ready to kickstart your future with us? Benefits Competitive salary Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com: Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. This offer from "Crypto.com" has been enriched by Jobgether.com and got a 72% flex score.

Python
SQL
Crypto market knowledge
Risk modeling (VaR, margin modeling, stress testing)
Data analysis
GitHub and CI pipelines
Communication skills
Verified Source
Posted 11 months ago

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