Crestview Management, LLC

Provide customer service by greeting guests, handling check-ins and check-outs, answering calls, and managing guest inquiries. | Requires previous customer service experience, strong communication skills, multitasking ability, basic computer proficiency, and a high school diploma or equivalent. | Job Description: PM Front Desk Agent Location: Phoenix, AZ, 85008 Job Summary: We are seeking a reliable and customer-focused PM Front Desk Agent to join our team in Phoenix, AZ. The ideal candidate will be responsible for providing exceptional customer service to guests, checking guests in and out, answering phone calls, and assisting with any guest inquiries or requests. Key Responsibilities: • Greet and check-in guests in a friendly and professional manner • Answer phone calls and direct them to the appropriate department • Handle guest inquiries and requests promptly and efficiently • Assist with reservations and room assignments • Process payments and maintain accurate records • Ensure the front desk area is clean and organized at all times Qualifications: • Previous experience in a customer service role • Excellent communication and interpersonal skills • Ability to multitask and work in a fast-paced environment • Proficiency in Microsoft Office and basic computer skills • High school diploma or equivalent Benefits: We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts. E.O.E.