Correlation One

Manage and support online training programs, oversee application setup, instructor hiring, and stakeholder engagement, and support program growth and improvement. | Bachelor's degree, 3-5 years in program management, experience leading teams, proficiency in collaboration tools, and experience with data analysis and CRM systems. | Correlation One develops workforce skills for the AI economy Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including training programs and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, the U.S. State Department, and the U.S. Department of Defense. Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants. Join us and let's shape the AI Economy together! Your Impact: As Program Manager (PM) at Correlation One, you will contribute to the success of our live, online training programs by managing key aspects of program delivery and supporting the Program Operations team in strategic initiatives. You will play a crucial role in the preparation, launch, and ongoing management of training programs, ensuring effective collaboration across teams and exceptional customer service. The ideal candidate is an excellent project and program manager and is able to execute simultaneous competing deadlines and tasks involving multiple stakeholders. This role will support the preparation and launch of Correlation One training programs, including application setup and management, instructional staff hiring, cross-functional team collaboration, and client communication. Reporting to a Senior Program Manager, this position requires a motivated individual with program management experience. A successful PM is a quick learner with a strong work ethic who takes initiative and is able to navigate ambiguity productively and patiently. They have an interest in changing lives through education and a desire to work on larger and/or different programs as we continue to scale. Correlation One is a company where creativity, initiative, collaboration, and communication are valued. Key Responsibilities: -Program Management Assist in the preparation and launch of training programs, handling application setup, client communications, and managing instructional staff hiring processes. Oversee multiple programs simultaneously, managing project timelines and ensuring seamless execution. Support the Senior Operations Team in developing and implementing strategic initiatives to enhance program impact, experience, and scalability. Facilitate a successful admissions process, which includes application setup and launch, applicant pipeline monitoring and reporting, and marketing initiatives, Q&A sessions, and/or any necessary applicant support to ensure strong enrollment. Manage the instructional contractor screening, review, and hiring processes for Teaching Assistants and Lead Instructors. Manage the live, online training programs (typically 12-20 weeks in length), ensuring learners, teaching assistants, instructors, and other stakeholders engage and benefit from the program. Monitor learners’ progress in the course while providing support for instructors and other contractual staff. Ensure stakeholders are fulfilling their role’s responsibilities and course technology is functioning appropriately. Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner. -Admissions Process: Contribute to a successful admissions process, including application setup, monitoring applicant pipelines, responding to Zendesk inquiries, and participating in marketing initiatives. Work collaboratively with the Senior Program Manager on Q&A sessions and applicant support to ensure strong enrollment. -Team Leadership and Development: Manage and provide guidance to a small team of 1-2 Operations Analysts. Foster a collaborative and innovative team culture, encouraging continuous learning and development. Provide ongoing feedback, career development, and mentorship to team members. -Client Relationship Management: Support the Senior Program Manager in cultivating and strengthening relationships with clients, ensuring their unique needs are met. Collaborate with the Senior Program Manager to address client concerns and identify opportunities for program enhancements. -Cross-functional Collaboration: Collaborate with various teams, including Business Operations, Curriculum, Professional Development, Account Management, and others, to ensure coordinated program execution. Provide input to drive improvements in the overall training program ecosystem. -Strategic Insight and Reporting: Contribute to the analysis of program performance metrics and provide insights to senior leadership. Assist in reporting on program developments, successes, and challenges, contributing to data-driven decision-making processes. -Continuous Improvement: Identify opportunities for process optimization and innovation, driving continuous improvement in program delivery and experience. Implement best practices and lessons learned from previous programs to enhance overall effectiveness. Your Expertise: Bachelor's degree preferred; Master’s degree in a relevant field is a plus. 3-5 years of experience in program management, with at least 1 directly in an educational or training institution. Experience leading and managing teams, demonstrating autonomy and success. Proficient in Google Suite, MS Office Suite, Slack, and Zoom. Experience with Data analysis, CRM or Salesforce, and other education-related software is a plus. Time Commitment: While we provide a lot of flexibility as a remote-first organization, and given the general needs of the training operations team, the guide for working hours align to the East Coast (Monday - Friday, 9AM - 6PM ET) Given the nature of adult learners, occasional work on Saturdays is required. Compensatory time off is provided for this work. Location: This is remote role, based in the US. Must be able to work Eastern Timezone. How we support our people Insurance or subsidies based on country Unlimited Time Off, with a minimum time off recommendation Company-paid holidays Official company-wide holiday for the last week of the calendar year Access to free data skills training through our programs A company culture that empowers individuals and embraces diversity through its core mission The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets. A reasonable estimate of the current range is $80,000 - $90,000 . Please note that the shared range is specific to the United States. The range only reflects the base salary. Correlation One’s Commitment Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidate@correlation-one.com.

Support learners in technical cloud support topics through live and asynchronous engagement, monitor communication channels, and assist with grading and feedback. | 3-5 years of experience in cloud support or related fields, certifications like AWS Cloud Practitioner, CompTIA Network+ and Linux+, and strong communication skills. | Correlation One develops workforce skills for the AI economy Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including training programs and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, the U.S. State Department, and the U.S. Department of Defense. Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants. Join us and let's shape the AI Economy together! Your impact Teaching Assistants (TAs) play a critical role in supporting ~25-30 Learners (as part of a larger class) in Correlation One’s virtual training programs. During that time, TAs will be expected to provide both synchronous and asynchronous support to Learners, ensuring their learning, comprehension, and retention of program content. We are currently adding Teaching Assistants: Cloud Support Specialist to our Expert Network, in anticipation of projects that will launch this year and next year. This is a proactive hiring effort, where you will participate in our interview process and be added to our Expert Network. Once approved for our Expert Network, our team will be able to share various opportunities for you to support projects, programs, and our learners. In addition to this proactive hiring effort, we also have an immediate opportunity if you are interested: January 19th - June 24th, 2026; live lectures are on Monday and Wednesday 2 PM - 4 PM GMT // 3 PM - 5 PM CET // 9 AM - 11 AM ET If you are already a member of our Expert Network, you do not need to apply to this role. You are already in our system. If you are currently participating in a Correlation One program as a learner, please note that, in line with our policy, we can only consider your application once your learner engagement is completed successfully (graduated). A day in the life Expectations during live (synchronous) sessions: • Attend and proactively engage in the mandatory Pre-Program TA Onboarding. Dates and times will be announced. • Monitor appropriate Slack channels (#c1-TA, #live-chat, #extra-help, and other relevant channels) for Learner questions and answer them promptly. • Check-in with Learners after each live session by asking how they’re feeling about the content, if they have any questions, or if there is anything that they need further clarity. • Facilitate breakout rooms during lecture time, when applicable. • Assist in keeping the session progressing should the Lead Instructor experience technical difficulty or is otherwise unable to deliver the lecture. Expectations during days of no live sessions: • Monitor appropriate Slack channels for Learner questions and answer them within 24 hours. • Foster discussion by posing questions of your own and sharing relevant links in the #resources channel or in other appropriate Slack channels. • Use the #c1-TA channel to share any important information during a lecture that needs the attention of Correlation One staff or fellow Expert Network staff. • Review content materials (including lab, projects, extended cases, etc..) for the next lecture to ensure you are prepared to answer Learner questions. • Hold up to six (6) Individual Office Hours via Zoom with Learners in the program so they can ask any additional questions or get support as necessary. • Grade Learner submissions of exercises and projects within seven (7) days of submission. • Support continuous program improvement by providing thoughtful feedback to Correlation One team via Weekly Write Ups. • Submit weekly write-ups summarizing the week’s accomplishments and challenges and provide insights on each Learner. This is due by Sunday at 8:00pm ET each week. • Attend and participate in the weekly staff meeting with Correlation One team and other Expert Network staff. • Attend all scheduled meetings with your camera on, ensuring active engagement and professional presence. Your expertise • 3-5 years of professional work experience in Cloud Support, Cloud Engineering, Software Engineering, Networking, DevOps, etc. • A desire to support students in expanding their careers in technical roles • Empathy, flexibility, patience; passion for working with diverse learners who are new to content • Outstanding team and people management skills; exemplary written and verbal communication skills • Ability and willingness to understand and use new learning and content management systems • Certification in AWS Cloud Practitioner, Comp TIA Network+, and Comp TIA Linux+ Where you are • This role is remote. Compensation • The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets. Correlation One’s Commitment Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidates@correlation-one.com. #LI-DNI #noad #LI-DNI #LI-DNI