Cordental Group

Coordinate patient scheduling, manage treatment plans and financial discussions, verify insurance benefits, and support clinical team operations. | Requires previous dental front office or treatment coordination experience, strong dental procedure and insurance knowledge, excellent communication and organizational skills. | Front Desk / Treatment Coordinator – Adult-Only Dental Practice (Norfolk, VA) Monday–Thursday Schedule | Experienced Candidates Only Our well-established, adult-only dental practice in downtown Norfolk is seeking a seasoned Front Desk/Treatment Coordinator who can elevate the patient experience while driving operational excellence. This is a high-impact role suited for a polished professional who thrives in a fast-paced, service-centric environment. Key Qualifications (Required) • Previous dental experience with proven success in front office or treatment coordination functions • Strong working knowledge of dental procedures and terminology • Demonstrated competency with dental insurance coverages, including benefit breakdowns, verification, coordination of benefits, and treatment-plan financial structuring • Exceptional interpersonal communication skills with the ability to engage patients, build trust, and create a seamless experience • High attention to detail with strong analytical and follow-through skills • Superior time management and the ability to prioritize in a dynamic workflow • A performance-driven mindset with a commitment to achieving practice goals Preferred • Dentrix practice management software experience Role Expectations The ideal candidate will operate as the central hub of patient flow, ensuring accuracy, efficiency, and a best-in-class service experience. This includes: • Coordinating patient scheduling and daily production alignment • Presenting comprehensive treatment plans with clarity and confidence • Managing financial discussions with transparency and professionalism • Verifying insurance benefits, preparing estimates, and optimizing coverage utilization • Supporting the doctor and clinical team by anticipating needs and ensuring operational readiness • Maintaining a polished front desk environment reflective of our practice standards What We Offer • A Monday–Thursday, four-day workweek in a beautiful, upscale, adult-only practice • A supportive, team-oriented culture grounded in tradition, respect, and patient-centric values • A stable environment where your professionalism and initiative are recognized and valued If you’re a driven dental professional who excels in communication, organization, and relationship management, we encourage you to apply. This is a meaningful opportunity to join a practice that takes pride in doing things the right way and delivering consistent, high-quality patient care.