1 open position available
Develop and manage health and well-being strategies, oversee rewards programs, and serve as the primary contact for vendor and client relationships. | Minimum 3 years managing health and well-being programs, healthcare experience, and strong communication skills. | Job Description: • Provide strategic, subject matter expertise in defining, designing, developing, communicating, and executing a comprehensive health and well-being strategy for key ComPsych customers • Develop and manage customer rewards programs; Create and document best practice approaches • Serve as the day-to-day lead for vendor partners, ensuring consistent and timely communication to both Director and vendor partners • In partnership with Account Manager, provide strategic direction on the engagement strategy for each rewards customer • Develop customized communications and engagement materials; Create plans for distribution and promotion • Attend regular meetings with key customer contacts and provide updates and strategic direction for accounts • Lead marketing and communication initiatives for well-being products through development of decks, establishing promotional and engagement materials and standards • Serve as the day-to-day lead and contribute to strategic direction and content build out on well-being products • Communicate customer needs/trends and work with Director and Team Lead to build out relevant content • Support Sales, Account Services, Coaching Team and other internal teams in demos, upsells and other customer presentations, as needed • In partnership with Sr. Project Lead, provide direction on best practices for reporting related to all products • Manage day-to-day and serve as a strategic voice with vendor partnerships: Duties include administration and tracking, trouble-shooting, coordination of events, product demonstrations, QBRs, and more • Perform other related duties as assigned Requirements: • Minimum 3 years of experience managing multiple client accounts in the design and management of health and well-being programs, including rewards design • Bachelor’s degree required, Master’s preferred • 6+ years of experience in healthcare delivery • Superior communication and critical thinking skills • Excellent time management and organizational skills • Strong attention to detail • Strong customer service orientation • Solution focused and growth mindset • Ability to travel as needed Benefits: • Full benefits package, including Paid Time Off (PTO) • medical, dental, vision, 401(k) with match • robust EAP • wellness program • and much more
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