ClarisHealth

Elicit business requirements, create technical documentation, manage product backlog, collaborate with stakeholders, and mentor junior analysts. | 7+ years business analysis experience, proficiency in SQL/No-SQL, Agile frameworks, and defining requirements for enterprise software. | Job Summary: As Business Systems Analyst III, you play a pivotal senior level role within our engineering team, which is dedicated to developing and supporting SaaS technology products. Your contributions are instrumental in shaping the direction of our engineering efforts. You excel in eliciting requirements, conducting thorough data analysis, crafting comprehensive diagrams and documentation, and crafting user stories that drive our product development forward. Why You'll Love Working at ClarisHealth We believe our team deserves the best, and we’re proud to offer a comprehensive benefits package designed to support your success, both at work and in life. Here’s what you can look forward to: Medical, Dental, and Vision Insurance – Enjoy medical, dental, and vision insurance that begins on your first day, ensuring your health and wellness are always supported. 401(k) with Matching and Immediate Vesting – Secure your financial future with a company match and instant vesting. Company-Paid Short-Term Disability (STD) – Added security for unforeseen circumstances. Company-Paid Personal Financial Advising – Expert guidance to help manage your finances. New Hire Stipend – A one-time stipend to purchase home office supplies (laptop and charging cable provided by the company). Pet Insurance Options – Choose from two carrier options to keep your furry friends covered. Paid Holidays – 9 company holidays plus 2 floating holidays for added flexibility. Virtual Counseling and Telemedicine – Company-paid access to mental health and medical support from the comfort of your home. Paid Parental Leave – Time to focus on family during this special chapter. Generous Vacation & Wellness Time – 4 weeks of vacation beginning accrual on day one, plus 1 additional week for wellness. Professional Development Stipend – After one year, enjoy a $500 annual stipend to invest in professional growth (e.g., certifications, webinars) Responsibilities: Conduct interviews, requirements workshops, and cross-discipline team meetings to elicit understanding of business needs and documentation requirements Collaborate with key stakeholders to drive a solution that meets key objectives and vision Develop clear, concise documentation of solutions, such as process flows, technical requirements, UI, modules, data layouts and data mappings Write testable requirements and refine user stories with clear acceptance criteria Work collaboratively within an Agile Scrum team, supporting both software and QA engineers Interface with stakeholders and other cross-functional team members on relevant end-user-focused product documentation and training material Own, maintain and refine the team’s backlog, based on team norms Own, maintain and refine user stories and acceptance criteria Mentor associate and mid-level analyst in team process and standards You might be ideal if you have: 7 years minimum of experience in business analysis. BA/BS degree in Computer Science, Healthcare Informatics, Mathematics, or 3+ years professional experience in an enterprise-class setting Experience writing requirements for enterprise-class software solutions Excellent verbal and written communication skills Proven problem-solving skills with ability to clearly articulate complex problems and solutions Strong experience authoring user stories and testable acceptance criteria Experience with querying data from SQL and/or No-SQL databases Strong experience analyzing data from various sources (such as flat files, web sources, development data mappings, etc.) and defining data mappings Must have experience in a Scrum, SAFe, or similar Agile Framework Strong experience defining requirements for software initiatives, covering UI, API, and database considerations Positive, self-motivated, driven, and teachable attitude High standard of personal integrity and accountability Passion and aptitude for solving complex problems Fun attitude and great sense of humor! Preferences, The Like-to-Haves Healthcare system experience, especially with claims, member/eligibility, and provider data Experience and proficiency with ALL parts of defining, designing, and implementing scalable, enterprise-class software solutions Agile or technical certifications are a plus Experience and aptitude directly supporting users and/or conducting end-user training Experience using Atlassian tools, e.g., Jira, Confluence, etc. Experience coaching and training other colleagues in business and/or data analysis Experience coaching and training other colleagues in documenting requirements, writing user stories, building diagrams, etc. This job description in no way states or implies that these are the only duties to be performed by this employee. This position will be required to follow any other instructions and to perform any other duties requested by his/her supervisor. Individuals will always be expected to maintain a professional work environment. About ClarisHealth ClarisHealth, based in Nashville, Tenn., provides health plans and payers with a better way to drive claims payment accuracy. Its proprietary, A.I.-powered enterprise technology platform Pareo® allows health plans across the U.S. to reduce manual work, gain insights into operational performance across lines of business, and accelerate their strategy to overpayment prevention – at a significantly reduced cost. Company Culture Our company values help everyone move in alignment toward this mission. We are … Compassionate. We practice servant leadership, encourage inclusion and engagement, and actively acknowledge and celebrate each other’s contributions. Communicators. We listen first with an emphasis on understanding. We seek solutions to problems, and practice radical candor with positive intent. Challengers. We get the right stuff done right, create clarity from complexity, take accountability and ownership, and we challenge ourselves daily. ClarisHealth embraces a supportive working culture of creativity and innovation internally termed “Got Your Back.” We live out this #GYB spirit every day by working together with team members, clients, and other partners to achieve shared goals. For more information about ClarisHealth and our culture, please visit us at https://www.clarishealth.com/careers/. Other Applicants must be currently authorized to work in the United States on a full-time basis. ClarisHealth is not able to sponsor applicants for work visas. EOE, including Disability/Veterans; anyone needing accommodation to complete the interview process should notify the People Operations team.

Develop and support enterprise-class software solutions and mentor junior engineers. | Requires 4+ years enterprise software development experience with .NET, C#, web APIs, and a bachelor's degree. | Job Summary: As a Software Engineer III, you are a senior contributor to an engineering team responsible for development and support of a Payment Integrity SaaS product. You demonstrate expertise in core technologies, consistently deliver on complex sprint commitments, and model engineering best-practices in code quality, solutioning, and engineering process. You actively mentor others, lead technical conversations that drive quality and delivery decisions, and present knowledge within the broader community or company. Why You'll Love Working at ClarisHealth We believe our team deserves the best, and we’re proud to offer a comprehensive benefits package designed to support your success, both at work and in life. Here’s what you can look forward to: Medical, Dental, and Vision Insurance – Enjoy medical, dental, and vision insurance that begins on your first day, ensuring your health and wellness are always supported. 401(k) with Matching and Immediate Vesting – Secure your financial future with a company match and instant vesting. Company-Paid Short-Term Disability (STD) – Added security for unforeseen circumstances. Company-Paid Personal Financial Advising – Expert guidance to help manage your finances. New Hire Stipend – A one-time stipend to purchase home office supplies (laptop and charging cable provided by the company). Pet Insurance Options – Choose from two carrier options to keep your furry friends covered. Paid Holidays – 9 company holidays plus 2 floating holidays for added flexibility. Virtual Counseling and Telemedicine – Company-paid access to mental health and medical support from the comfort of your home. Paid Parental Leave – Time to focus on family during this special chapter. Generous Vacation & Wellness Time – 4 weeks of vacation beginning accrual on day one, plus 1 additional week for wellness. Professional Development Stipend – After one year, enjoy a $500 annual stipend to invest in professional growth (e.g., certifications, webinars). Responsibilities: Creating and implementing enterprise-class SaaS software solutions System analysis, development and testing of software products Developing with third-party platforms (i.e. applications, APIs, etc.) for customization and integration with company’s core products Working independently on complex software solutions from start to finish Mentor junior and mid-level engineers in solutioning and coding best practices Lead technical conversations driving decisions around quality and delivery, including application of SOLID principles Help drive initiatives related to quality attributes and contribute to improving technical standards across the team Advise on work items in planning and during sprints to help achieve goals and promote high quality in deliverables Find and implement quality improvements through refactoring and code rework in a targeted manner Actively present findings and solutions in cross-organizational or community groups to help further knowledge in others You might be ideal if you have: The Must-Haves 4+ years of experience writing enterprise-class software solutions Bachelor’s Degree in Computer Science or related field, or equivalent professional experience in an enterprise-class setting Experience and aptitude with the .NET Framework and C# Experience and aptitude with SOAP and REST Web APIs (i.e. XML/JSON, WSDL, etc.) Experience writing back-end and/or middleware software solutions Experience with SQL and/or No-SQL databases, such as MySQL or MongoDB Experience writing Front-End software utilizing common Javascript frameworks (Angular, React, Node, etc.) Positive, self-motivated, driven, and teachable attitude High standard of personal integrity and accountability Passion for software engineering with a team-oriented, customer-focused mindset Passion and aptitude for solving complex problems Preferences The Like-to-Haves Healthcare system experience, especially with claims, member/eligibility, and provider data Experience and proficiency with ALL parts of defining, designing, and implementing scalable, enterprise-class software solutions Strong communication skills, especially aptitude to break down complex problems into simple, non-technical terms Advanced knowledge and experience with cloud technologies, such as AWS, including serverless architecture and scalable cloud design Technical documentation skills are a plus Agile or technical certifications are a plus Experience and aptitude directly supporting users and/or conducting end-user training Proficiency in application architecture and scalable implementation This job description in no way states or implies that these are the only duties to be performed by this employee. This position will be required to follow any other instructions and to perform any other duties requested by his/her supervisor. Individuals will always be expected to maintain a professional work environment. About ClarisHealth ClarisHealth, based in Nashville, Tenn., provides health plans and payers with a better way to drive claims payment accuracy. Its proprietary, A.I.-powered enterprise technology platform Pareo® allows health plans across the U.S. to reduce manual work, gain insights into operational performance across lines of business, and accelerate their strategy to overpayment prevention – at a significantly reduced cost. Company Culture Our company values help everyone move in alignment toward this mission. We are … Compassionate. We practice servant leadership, encourage inclusion and engagement, and actively acknowledge and celebrate each other’s contributions. Communicators. We listen first with an emphasis on understanding. We seek solutions to problems, and practice radical candor with positive intent. Challengers. We get the right stuff done right, create clarity from complexity, take accountability and ownership, and we challenge ourselves daily. ClarisHealth embraces a supportive working culture of creativity and innovation internally termed “Got Your Back.” We live out this #GYB spirit every day by working together with team members, clients, and other partners to achieve shared goals. For more information about ClarisHealth and our culture, please visit us at https://www.clarishealth.com/careers/. Other Applicants must be currently authorized to work in the United States on a full-time basis. ClarisHealth is not able to sponsor applicants for work visas. EOE, including Disability/Veterans; anyone needing accommodation to complete the interview process should notify the People Operations team.