Citi Staff

Assist with production job tracking, purchase orders, documentation, and support production schedules under supervision. | High school diploma, strong organizational and communication skills, basic computer proficiency, and willingness to learn. | Production Assistant About the Role: We are looking for a Production Assistant to support our manufacturing and logistics team. This entry-level role helps ensure smooth production operations by assisting with job tracking, purchase orders, and daily workflow tasks. This is a great opportunity to gain hands-on experience in production and logistics while learning key operations processes. Key Responsibilities: • Assist with closing production jobs accurately and on time. • Help manage purchase orders (POs) and support the Production Control team. • Maintain accurate records and documentation related to jobs and POs. • Support troubleshooting of job discrepancies under supervision. • Communicate with team members to help production schedules stay on track. • Learn and assist with other Production and Logistics tasks as assigned. Qualifications & Skills: • High School Diploma or GED required. • Strong organizational skills and attention to detail. • Ability to multitask and work in a fast-paced environment. • Basic computer skills; familiarity with Microsoft Office (Excel, Word, Outlook) preferred. • Good verbal and written communication skills. • Willingness to learn and follow instructions. Physical Requirements: • On-site role; regular presence required. • Ability to sit, stand, walk, and move throughout the facility. • Occasionally lift up to 25 pounds. • Frequent use of hands for data entry, paperwork, and small component handling. Keywords for ATS Optimization: Production Assistant, Operations Assistant, Manufacturing Support, Job Tracking, Purchase Orders, Production Control, Logistics Support, Inventory, Shipping, Microsoft Office, Entry-Level Production, Cross-Training.

Manage customer inquiries, process orders, provide follow-ups, coordinate with internal teams, and meet sales goals. | At least 3 years customer service experience in aerospace or metal manufacturing, strong communication skills, proficiency in Microsoft Office, and ability to pass background checks. | Customer Service / Sales Representative Shift: Monday – Friday, 7:00 AM – 3:30 PM (Schedule may vary slightly) Job Summary We are seeking a motivated Customer Service / Sales Representative (CSR) to join our team. This role is responsible for ensuring high levels of customer satisfaction by managing inquiries, processing orders, and providing timely follow-ups. The ideal candidate will have experience in the aerospace or metal manufacturing industry, strong communication skills, and a proactive approach to sales and service. Key Responsibilities • Respond to customer inquiries via phone, email, fax, and online portals • Process requests for quotes and orders accurately and promptly • Provide regular order status updates and follow-ups to customers • Coordinate communication between customers and internal departments such as Manufacturing, Planning, and Quality • Handle escalated issues and collaborate with cross-functional teams to develop solutions • Maintain detailed records of customer interactions and issue resolutions • Meet or exceed monthly booking/sales goals • Conduct outbound cold and warm calls to prospective and existing customers • Build and maintain strong relationships with customers and internal stakeholders Qualifications • Minimum 3 years of customer service experience, preferably in the aerospace or metal manufacturing industry • Strong written and verbal communication skills in English • Proficient with Microsoft Office (Word, Excel, Outlook); ERP system experience is a plus • Ability to read and interpret blueprints or technical drawings is a plus • Typing speed of at least 30 WPM • Ability to follow written and verbal instructions with attention to detail Additional Information • Must be able to pass a drug screening and background check • Must be a U.S. Person under ITAR regulations • We are an Equal Opportunity Employer • This is an At-Will employment position • We participate in E-Verify • Federal Contractor • §8102 Drug-Free Workplace Full Staffing company established since 2004.