CI&T

Provide Level 2 support, investigate incidents, analyze logs, and support complex technical solutions, including automation and potentially using GenAI. | Advanced English proficiency, knowledge of ITSM/ITIL, understanding of databases, incident investigation skills, and experience with service scripts and supporting multi-component solutions. | Job Description: • Join our team and make history by contributing to the development of a Global Sustain team for our client's applications. • Engage directly with the client, offering a unique opportunity to enhance your English skills daily. • Provide Level 2 (L2) service support. • Embrace new challenges and are eager to learn something new every day. • Enjoy being close to the team and demonstrate resilience and proactivity in seeking solutions. • Communicate effectively and are enthusiastic about identifying and resolving the root cause of problems, ensuring known issues don’t recur, thereby facilitating continuous operational improvement. • Interested in using GenAI in automation. Requirements: • Advanced proficiency in English; • Knowledge of ITSM / ITIL; • Understanding of databases; • Capability for incident investigation; • Proficiency in analysis and interpretation of logs; • Experience in using and creating service scripts; • Experience in supporting complex technical solutions comprised of multiple components from various suppliers, which connect through different integration types (services, queues, files), is a differentiator. • Nice to have: Knowledge in Service Now Benefits: • Premium Healthcare • Meal voucher • Maternity and Parental leaves • Mobile services subsidy • Sick pay-Life insurance • CI&T University • Colombian Holidays • Paid Vacations

Build, enhance, and maintain applications with a focus on security, performance, and client collaboration in a financial market project. | Experience with Node.js back-end development, AWS, cloud providers, CI/CD pipelines, integrations, English proficiency, and availability to work onsite in Campinas. | We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. We are looking for a Node. JS Developer to join our team on an exciting Project for a major American investment client. This role will require you to work 100% onsite at our office in Campinas as part of a development squad, collaborating closely with the client team. As part of this project, we will be developing websites for clients in the financial market, offering a range of information and features for purchasing mutual funds, ETFs, retirement plans, bonds, and other financial products. Responsibilities: Being part of a team to build, enhance, and maintain applications. Following security and performance best practices. Troubleshoot and resolve technical issues and challenges Conduct code reviews You will have to be comfortable working in hybrid and distributed teams, especially in an environment with high exposure to the client. Requirements for this challenge: Solid experience at least with one Cloud Provider (AWS /Azure/ GCP). Solid experience in back-end development using Node. Experience with AWS Knowledge in design system, cache, and cryptograph. Willingness to work on a project including Java language. Comfort learning new frameworks. Experience with CI/CD pipelines. Solid experience in integrations. Have advanced English proficiency for conversation. Important: Availability to work at the Campinas base Our benefits: -Health and dental insurance -Meal and food allowance -Childcare assistance -Extended paternity leave -Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass; -Profit Sharing and Results Participation (PLR); -Life insurance -Continuous learning platform (CI&T University); -Discount club -Free online platform dedicated to physical, mental, and overall well-being -Pregnancy and responsible parenting course -Partnerships with online learning platforms -Language learning platform And many more! More details about our benefits here: https://ciandt.com/br/pt-br/carreiras At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here . This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don’t worry: we can support you in obtaining it We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.