Chubb External

Assist customers, manage orders, and maintain inventory records in a fast-paced environment. | Experience in customer service, communication skills, and ability to handle inventory and order management. | As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team dedicated to service excellence. You will play a crucial role in communicating with customers, guiding them through our processes, and acting as the primary liaison between customers and other service providers. You will utilize various communication methods, including phone, email, and text messaging, to engage with business referrals. Comprehensive training will be provided on our systems, general insurance and plumbing knowledge, and effective communication techniques. Key Responsibilities: Manage inbound business referrals efficiently. Contact customers promptly and professionally. Input sales orders accurately. Track shipments and update company systems accordingly. Respond to customer service requests as needed. Maintain precise inventory records of finished goods and raw materials.

The Manager of Remote Agency Managers will create and implement strategies to achieve financial and sales goals for the RAM team. They will also oversee the performance and development of the team, providing coaching and mentoring to enhance sales skills and career growth. | The role requires experience as a successful field sales leader and the ability to manage a team of 10-14 direct reports. Strong skills in coaching, recruiting, and developing sales associates are essential. | The Manager of Remote Agency Managers is responsible for achieving financial and sales best practices goals for the Remote Agency Manager (RAM) team. This role will develop operating plans outlining how the RAMs will meet their goals and successfully implement division initiatives. This individual will draw on their experience as a successful field sales leader to manage a team of 10-14 direct reports and provide regular coaching and guidance focused on sales skill and career development. In addition, they will oversee the recruiting, hiring, training and development of our Sales and Distribution Chubb Associates. Key Responsibilities Create and implement a RAM team strategy aligned with PRS Division initiatives designed to ensure achievement of all key financial and sales best practices goals. Collaborate with region and branch stakeholders to balance RAM team involvement, influence and performance within field teams while leading them as a broader, role-based community. Effectively manage the performance and development of the RAM and Sales & Distribution Chubb Associate teams by: Leading the team to achieve strong performance and ensure alignment to business goals. Create a work environment that inspires high levels of performance, facilitates teamwork and capitalizes on everyone’s strengths and differences. Identify the strengths and developmental needs of each team member and create and execute plans to utilize and build on the strengths and develop skill gaps. Promote the professional development of the staff by providing coaching, mentoring and educational opportunities. Coach on effective sales skills including Selling the Chubb Way and sales coaching. Develop and deliver a Sales and Distribution training and development program for recently hired Chubb Associates, including a defined, post specialty school sales training curriculum, hands-on sales role experience, and ongoing coaching and mentoring to prepare Chubb Associates for future sales team roles. Periodically evaluate RAM team agency assignments to ensure optimal staffing and alignment with branch teams.