CCC Intelligent Solutions

Developing reports, analyzing data trends, and providing insights to inform product and customer strategies. | 3+ years in business analysis or data analytics, proficiency in Excel, Tableau, PowerBI, SQL, and experience in insurance preferred. | Note: The job is a remote job and is open to candidates in USA. CCC Intelligent Solutions is a leading cloud platform for the insurance economy, creating intelligent experiences for various stakeholders. The Business Analyst will ensure the quality and strategic use of data, performing analysis to uncover trends and deliver insights that enhance customer engagement and product differentiation. Responsibilities • Develop and maintain weekly scorecards, tracking, and reporting • Monitor industry trends and outliers to inform product evolution and customer strategy • Deliver granular, rules-based analysis for clients to meet high expectations for precision and clarity • Standardize customer reporting and analysis: • Define how granular rule-level data is represented to customers • Establish reporting standards and best practices • Partner with Product Seller (PS) and Solution Engineer team to align market feedback with data articulation • Drive additional automation through internal and external reporting • Provide insights that shape customer engagement strategies and strengthen ROI messaging • Influence product positioning through data-driven recommendations Skills • Bachelor's degree in Business, Data Analytics, or related field • 3+ years of experience in business analysis, data analytics, or reporting • Expert level in Excel, Tableau (desktop and server) and other data visualization tools (such as PowerBI) • Proficiency in SQL • Ability to interpret complex data sets and communicate insights clearly • Excellent organizational and communication skills • Analytical curiosity and problem-solving mindset • Comfort with large data sets and rule-based logic • Ability to work independently and collaborate across teams • Strong attention to detail and commitment to data accuracy • Experience in P&C insurance Benefits • 401K Match • Paid time off • Annual Incentive Plan Performance Bonus • Comprehensive health insurance • Adoption Assistance • Tuition Reimbursement • Wellness Programs • Stock Purchase Plan options • Employee Resource Groups Company Overview • CCC Intelligent Solutions is a SaaS platform that offers digital and data services for the insurance and automotive industries. It was founded in 1980, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.cccis.com. Company H1B Sponsorship • CCC Intelligent Solutions has a track record of offering H1B sponsorships, with 58 in 2025, 48 in 2024, 71 in 2023, 79 in 2022, 30 in 2021. Please note that this does not guarantee sponsorship for this specific role.

Drive revenue growth and market share by managing sales activities, customer relationships, and territory planning in the Michigan area with significant travel. | Bachelor's degree or equivalent experience, minimum 3 years direct selling experience, strong communication and sales skills, willingness to travel and reside in Michigan. | Salary range is: $68,096.00 - $85,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Role Total compensation will be heavily weighted toward variable pay that directly reflects your individual and team contributions. This is a field-based role that involves territory planning, daily travel, and face-to-face meetings with customers and prospects. Responsible for top line revenue growth, increasing market share and managing expenses in an assigned territory. Delivering revenue growth and driving sales into the Collision Repair and Independent Appraiser markets is the key focus of this position. Primary objectives of a Regional Business Manager (RBM) are to achieve maximum profitability and increase market penetration by selling the company’s products and related services within assigned territory. Responsibilities include delivering consistent communication, providing direction, and supporting the sales team within the assigned geographic territory to ensure they meet their sales, product knowledge, customer service and client satisfaction objectives as well as assisting with customer retention efforts to achieve overall revenue growth initiatives. This position will be for the Michigan Area. Key Responsibilities: Internal Interfaces: • Sales Manager • Sales Operations • Region Staff • Inside Sales Team • Client Solution Advisors • Marketing • National Accounts External Interfaces: • CCC Clients • Prospects • Regional MSOs • Vendors/Suppliers • Trade Associations • Trade Shows • Conventions Job Duties • Responsible for selling the complete line of CCC products and related services to both customers and prospects. • Manage personal business expenses within company approved guidelines. • Maintain proficiency on CCC’s complete product suite to effectively articulate its value, provide technical assistance and maintain high levels of customer satisfaction. • Work with sales management to create annual revenue forecasts and expense budgets for assigned territory. • Implement required sales process and maintain proficiency in Salesforce (CRM) maintenance including activity tracking, pipeline management and capturing competitive intel. • Analyze industry trends, understand the competitive landscape, and generate plans to achieve sales objectives. • Develop Regional MSO sales plans that are consistent with short-range and long-range objectives. • Support the Automotive Service Group’s National Account Team as they develop and execute on account plans. • Collaborate with Client Solution Advisor (CSA) and Inside Sales Representative (ISR) to maximize revenue growth and drive customer retention. • Assist with customer retention efforts to achieve overall revenue growth initiatives. • Attend trade shows, conventions, and association meetings. • Conduct weekly team calls/reports detailing sales, customer trends, and competitive landscape. • 50-70% travel required. There are no Direct Reports to this position. Requirements: • Bachelor’s Degree or equivalent experience • Demonstrated competency in related technical field or equivalent in industry experience. • Minimum of 3 years of direct selling experience. • Must live in or be willing to relocate to Michigan. Key Competencies • Decision Making • Interpersonal Communication • Public Speaking • Priority Management • Customer Focus • Problem Solving • Value-Based Selling • Negotiation • Acting with Integrity and Trust • Adaptability • Dealing with Ambiguity • Automotive Industry Knowledge • CCC Product Knowledge • Managing Change • Risk Taking • Continuous Learning • Commitment to Results • Business & Financial Acumen Building a Team About CCC's Commitment to Employees: CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success. CCC offers competitive compensation and benefits to support you and your families, including: • 401K Match • Paid time off • Annual Incentive Plan Performance Bonus • Comprehensive health insurance • Adoption Assistance • Tuition Reimbursement • Wellness Programs • Stock Purchase Plan options • Employee Resource Groups For more information about our benefits, please check out our careers site . Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.

Answer inbound calls from medical providers, patients, and billing services to provide information about services and claims, logging data accurately in proprietary systems. | 1-2 years inbound call center experience, strong communication and technical aptitude, high school diploma, ability to manage high-volume calls and learn medical terminology. | Job Description: • Assist medical providers, patients, and billing services by answering inbound calls and providing clear, helpful information about services and claims. • Respond to incoming claim calls and log data into our propriety medical bill review system. • Regularly operate across multiple systems and applications to support daily responsibilities and ensure seamless task execution. • Provide explanation of benefits, services and claims/reimbursement procedures. • Interface with providers, patients, billing services and insurance adjusters in a professional manner. • Maintain a quiet and professional work environment free of distractions. • Adhere to consistent work schedule, Standard hours are Monday - Friday, 8:30 AM to 5:00 PM CT, with one late shift per week extending to 7:00 PM CT. Requirements: • 1-2 years prior inbound call center customer service experience required • Excellent verbal and written communication skills • Attention to detail • High school diploma or equivalent • Strong technical aptitude • Proven ability to manage high-volume inbound calls while simultaneously capturing detailed and accurate notes • Demonstrated proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and Microsoft Edge • Ability to learn basic medical terminology • Ability to work independently • This role requires a reliable, distraction-free workspace. Full availability, focused attention, and accurate documentation are essential for high-quality service. Benefits: • medical • dental • vision • retirement with employer matching • internet stipend • paid time off • annual bonus up to 7%