7 open positions available
Design, develop, test, implement, and support full-stack technical solutions in an Agile environment using cloud technologies and modern programming languages. | Bachelor's degree, 3+ years professional software engineering experience, 5+ years in Java/Scala/Python/Go/Node.js, 1+ year cloud experience, 3+ years open source frameworks, and Agile practices. | Senior Software Engineer, Back End/Full Stack (Intelligent Foundations & Experiences) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Back End/Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. Intelligent Foundations & Experiences (IFX) is a powerful collective of horizontal technology organizations that are driving Capital One's real-time intelligent future. Together with our partners in the Enterprise and across lines of business, we deliver broad-reaching technical solutions and advance state-of-the-art science to help every Capital One associate and our 100+M customers succeed. What You'll Do: • Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies • Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community • Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment • Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: • Bachelor's Degree • At least 3 years of professional software engineering experience (Internship experience does not apply) Preferred Qualifications: • 5+ years of experience in at least one of the following: Java, Scala, Python, Go, or Node.js • 1+ years of experience with AWS, GCP, Azure, or another cloud service • 3+ years of experience in open source frameworks • 2+ years of experience in Agile practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,600 - $181,000 for Senior Software Engineer Plano, TX: $144,200 - $164,600 for Senior Software Engineer Richmond, VA: $144,200 - $164,600 for Senior Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Develop and maintain front-end applications using Angular and related technologies, collaborate with cross-functional teams, and deliver cloud-based solutions. | Bachelor's degree, 3+ years professional software engineering, 5+ years in JavaScript frameworks, 2+ years with Angular state management, 1+ year AWS Fargate experience, and front-end performance optimization. | Sr. Software Engineer, Front End / Full-Stack (JavaScript ES6+, Angular, NgRX, AWS Fargate) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Front End Software Engineers who are passionate about using cutting-edge open source frameworks with emerging technologies. As a Capital One Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: • Work with a team of developers with deep experience in distributed microservices and full-stack systems • Perform software development on Front End Applications leveraging a test-driven development pattern • Own the technical design and development of cross-functional, multi-platform application systems • Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community • Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment • Utilize programming languages like JavaScript (Angular, React, Node), HTML/CSS, TypeScript and Java, open source frameworks, RESTful web services, and work on cross-browser and cross-device development Basic Qualifications: • Bachelor's Degree • At least 3 years of professional software engineering experience (Internship experience does not apply) Preferred Qualifications: • 5+ years of experience in at least one of the following: JavaScript (ES6+), React, Angular, Node, TypeScript, or Java • 2+ years of experience with open-source state management and reactive programming frameworks for Angular applications (Redux, NgRX) • 1+ years of experience with AWS, GCP, Azure, or another cloud service • 1+ years of experience with AWS Fargate • 3+ years of experience in open source frameworks, GraphQL (Apollo Client), micro frontends, CI/CD pipelines, and testing frameworks like Jest, Cypress, or Storybook • 1+ years of experience in: Agile practices, front-end performance optimization(s), and component-based architecture. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,600 - $181,000 for Senior Software Engineer New York, NY: $173,000 - $197,400 for Senior Software Engineer Richmond, VA: $144,200 - $164,600 for Senior Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Execute strategic communications campaigns aligned with business objectives and collaborate with stakeholders to enhance Capital One's brand and reputation. | Bachelor's degree and at least 5 years of communications experience, preferably in financial services, technology, or consumer brands. | Manager, Software Communications The full-spectrum Capital One Communications team is responsible for all aspects of the company's communications strategy and execution in order to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, as well as a full-service content and creative storytelling team that brings the story of Capital One to life on internal and external channels. We are communicators, writers, creative directors and multimedia experts, and we are all storytellers. As a central team within Global Enterprise Affairs, we are strategic counselors to our partners throughout the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing the reputation of Capital One. We are seeking talented individuals to join our growing Communications team. This position requires exceptional judgment, an ability to build relationships in a highly matrixed environment, and a sustained focus on delivering results. Creative problem-solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork and a sense of humor are essential. About the Role: As a Manager on the Corporate Communications team, you will play a pivotal role in supporting and executing strategic communication efforts that elevate Capital One's brand and reputation. Working across teams, you'll help deliver impactful campaigns and foster strong relationships with key stakeholders. Primary Responsibilities: • Partner with team leads to execute communications campaigns that align with enterprise and line-of-business objectives • Collaborate with internal and external stakeholders to ensure seamless implementation of communications strategies • Contribute to team-wide efforts to develop processes and operational excellence • Stay informed about industry trends to inform and enhance communication strategies Basic Qualifications: • Bachelor's degree or military experience • At least 5 years of communications experience Preferred Qualifications: • Public relations or communications experience in financial services, technology, or consumer brands At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $115,200 - $131,500 for Communications Manager Richmond, VA: $115,200 - $131,500 for Communications Manager McLean, VA: $126,700 - $144,600 for Communications Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Lead strategic business projects focused on Retail Bank deposit growth and Savings/CD product strategy, including product launches, integration, compliance, and cross-team collaboration. | Requires a Bachelor's degree, at least 3 years of project management experience, with 5+ years and PMP or similar certification preferred. | Senior Associate Pricing and Product Strategy Project Manager| Retail Bank Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Ourgoal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work. As a Senior Associate Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will be responsible for Retail Bank deposit growth and Savings / CD Pricing and Product Strategy. You will partner closely with stakeholders across SAFE as well as Finance, Marketing, Product, Legal / Compliance to deliver results that will have direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements. General Responsibilities: As a Senior Associate Project Manager you will be: • Setting interest rates on our Savings and CD products to help achieve growth targets • Improving our customer experience and product features • Analyzing competitors and incorporating best industry practices • Developing and executing on our go-forward product strategy • Integrating Discover deposit products This person will: • Manage new product launches - including credit decision support, LAUNCH process, and coordination with Product, Marketing, and Legal/Compliance teams • Manage Discover integration to Capital One products - partner with integration team and SAFE leadership on key milestones and decisions • Coordinate materials, lead meeting, and develop list of follow-ups for our SAFE team monthly business review meetings (MBRs) + coordinate slide completion for MAPS MBR • Well managed team documentation - rate change controls, audit material support, updating team control and process docs • Site and disclosure update management for Savings and CD • Summarize and raise complaint themes across SAV and CD to inform CX and product agenda • Partner with Legal and Compliance on relevant risk events as they arise to help drive towards solutions and remediation • Consumer deposit exception mailbox process improvement • SAFE culture and collaboration leader • Team learning and development rep • Culture committee participant • Attend SAFE stand-ups to foster x-team collaboration where needed • Help build team repository to document key analytical projects / presentations Basic Qualifications: • Bachelor's Degree or Military experience • At least 3 years of Project Management experience Preferred Qualifications: • 5+ years of Project Management experience • PMP, Lean, Agile or Six Sigma certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Riverwoods, IL: $86,000 - $98,200 for Sr. Project Manager McLean, VA: $94,600 - $107,900 for Sr. Project Manager Wilmington, DE: $86,000 - $98,200 for Sr. Project Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Lead multiple teams to design and deliver data platform features, manage product roadmap and KPIs, and collaborate with stakeholders to build innovative consumer products. | At least 3 years of product management and SQL experience, a quantitative degree or equivalent, strong data analysis skills, and ability to lead cross-functional teams. | Consumer Products, Product Manager: Capital One Shopping (Remote-Eligible) We are looking for a Product Manager to join our growing team in Capital One Shopping. If you have a remarkable ability to use data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you! Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you What we are looking for: • A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) to incorporate into building great products • Use SQL to build a data-back strategy, identify insights, and troubleshoot issues • Own day to day setting and monitoring of KPIs - requires strong SQL/data analysis skills • Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team • Proficiency in handling large data files using SQL, Python, and/or R • Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data • A product centric mindset to take a product from ideation to production and continually iterate improvements • A customer-first mindset • A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams • A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging • Creating and maintaining a healthy team culture through thoughtful leadership • Results focused and able to manage and prioritize multiple projects simultaneously • Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value What you'll do: • Lead multiple teams of software and data engineers to design and deliver data platform features for internal users • Understand the enterprise data requirements and ensure the system's compliance with enterprise patterns • Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions • Create a vision and roadmap for your product that addresses stakeholder needs • Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches • Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms • Define, socialize, and monitor key performance indicators to understand the evolution and success of the project Basic Qualifications: • At least 3 years of experience working in Product Management • At least 3 years of experience with SQL • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: • Experience translating business strategy and analysis into consumer facing digital products Capital One is open to hiring a Remote Employee for this opportunity. At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $172,800 - $197,200 for Manager, Product Management McLean, VA: $158,400 - $180,800 for Manager, Product Management San Francisco, CA: $172,800 - $197,200 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Manage and develop internal training content and knowledge resources, support learning program delivery, coordinate projects, and ensure quality and accuracy of learning materials. | Requires at least 1 year project or process management experience, 1 year supporting credit card products, and preferred 2+ years writing/editing and content management experience. | Learning and Development Associate - Work from Home • Locations: Richmond, VA, McLean, VA or Plano, TX • Type: Work from Home - Refer to Work from Home Living and Technology requirements below. • Level: Associate The Business Cards & Payments (BC&P) division is committed to fostering entrepreneurial growth by providing essential products and services to business clients. We value customer input to continually refine our offerings and lead the industry in Small Business and Commercial Cards. Our goal is to meet the comprehensive needs of our clients, extending beyond standard card services. The division cultivates a culture of innovation and entrepreneurialism, reflecting the spirit of our clientele. The BC&P Operations team seeks a meticulous and creative BC&P Learning and Development Associate. This position is critical in ensuring our associates are equipped for success through world-class training and accessible knowledge resources. This role will manage internal knowledge repositories and support the design and delivery of learning programs to optimize operational effectiveness. Collaboration with key stakeholders and active involvement in process enhancements are essential responsibilities. Principal Responsibilities: • Content Development and Administration: Create, update, and maintain essential internal job aids and knowledge articles for operational teams. • Instructional Design and Development: Assist in the design and development of engaging training content, job aids, and other instructional materials to support associate learning and performance. • Presentation and Training Support: Develop and prepare compelling presentations and decks to support the Learning and Development team's initiatives and training programs. • Learning Project Coordination: Provide comprehensive project coordination for key learning and development initiatives, ensuring milestones are met and projects are delivered successfully. • Quality Assurance: Ensure all content and training materials adhere to established standards for tone, voice, and process. • Accuracy Verification: Conduct thorough reviews of knowledge articles and training content, engaging with subject matter experts for validation. • Lifecycle Management: Retire outdated content and identify opportunities for the creation of new resources to address knowledge and skill gaps. • Cross-functional Collaboration: Engage with diverse teams to support strategic initiatives and maintain alignment between knowledge content and training goals. • Process Improvement: Contribute to innovation and continuous enhancement of both content management and learning development functions. Work from Home Technology Requirements: • A secure home office environment that is free from background noise and distractions • A reliable private internet connection that is not supplied via cellular data or hotspot • A private network that is password protected where you have ownership or line of sight to every device on the network • Internet service must be provided by Cable or fiber Internet Service Provides (ISP) • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page • Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Living Requirements: • Candidates must live within approximately 100 miles of one of the hub locations based in 23238, 22043, or 75023 and be comfortable coming in person whenever required with no less than 24 hours notice. Basic Qualifications: • High School Diploma, GED, or equivalent certification • At least one year of project management or process management experience • At least one year of experience supporting consumer or business credit cards products Preferred Qualifications: • Bachelor's Degree or Military experience • 3+ years of experience in Project Management • 2+ years of experience in writing, editing, and developing communications • 2+ years of experience in process or project mapping and documentation • 1+ year of experience with content information management, knowledge systems, or content management systems At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $64,700 - $73,900 for Content Manager I McLean, VA: $71,200 - $81,300 for Content Manager I Richmond, VA: $64,700 - $73,900 for Content Manager I Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Lead a team of analysts, drive data strategy, build and validate models, work with large datasets, improve processes, and collaborate across business units. | Bachelor's degree plus 6+ years of data analytics experience, programming skills, people and project management experience, and proficiency with BI tools and AWS. | Manager, Data Analysis - Global Network Analytics, MIS & Ops At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. This role will be hired as a Capital One associate but will play a critical part in project execution and delivery for Discover Financial Services as part of our integration effort. The GNA MIS and Data Governance Team supports Discover Network (DN) & Diners Club International (DCI) operations and network products team for monitoring product performances. The team also champions the implementation of Data management best practices for DN & DCI network process. The team provides the stakeholders with different dashboards and metrics. What you'll do: • Drive current and future strategy by leveraging your analytical skills • Assist with building and using models to test and validate data • Work with vast amounts of data in new and evolving environments • Be a part of growing and developing our brand in new and emerging markets • Leverage analytics to create a customer experience above our peers • Lead a team of talented junior analysts on an exciting professional journey while mentoring them and elevating their careers • Be a part of the full life cycle of projects and see end results • Collaborate across business units • Work with top talent in a fast paced, entrepreneurial environment where analytics and good data are a top priority • Experience real work life balance, with little travel involved On any given day you will be: • Mining data to arrive at specific and crucial information for the organization • Identifying and implementing process, data, and reporting improvements for the organization • Working with large and complex databases containing millions to billions of records • Improving operational efficiencies and effectiveness • Conducting analysis to evaluate processes and tests • Extracting and analyzing data to gauge product offerings • Consulting on the design and implementation of new production and data storage systems • Developing and implementing strategic tests of products, initiatives and marketing materials An ideal candidate will be on the leading edge of analytical technology with a passion for the newest and most innovative tools. Possessing strong problem solving and conceptual thinking abilities in addition to communication, interpersonal and leadership skills are also important. This position will be in a fast-paced and entrepreneurial environment where you will be handling multiple concurrent projects while working independently and in teams. This role will have a strong Business Intelligence component and those with a BI background are strongly encouraged to apply. Basic Qualifications: • Currently has, or is in the process of obtaining a: • Bachelor's Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 6 years of experience performing data analytics, or • Master's Degree plus at least 4 years of experience performing data analytics with an expectation that required degree will be obtained on or before the scheduled start date. • At least 4 years of experience performing professional data analysis work • At least 4 years of experience performing programming Preferred Qualifications: • Master's Degree in a Science, Technology, Engineering, Mathematics discipline • At least 7 years of professional data analysis work experience • At least 4 years of experience with Python, R, Spark or SQL • At least 1 year of experience in people management • At least 1 years of project management experience • At least 1 year of experience in Tableau • Proficient utilizing and developing within AWS service Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $172,800 - $197,200 for Data Analysis Manager Riverwoods, IL: $144,000 - $164,400 for Data Analysis Manager Chicago, IL: $144,000 - $164,400 for Data Analysis Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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