Brinks Home

Supporting data analysis and reporting to aid business decision-making. | Currently enrolled in a college program pursuing a relevant degree, with some experience in data analysis tools preferred. | Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. Position Overview: We are currently seeking a determined and dynamic Business Intelligence Analyst Intern who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. As a BI Analyst intern, you will be responsible for supporting the data analysis and reporting needs of the organization. You will work closely with senior analysts, data engineers, and business stakeholders to gather requirements, develop reports, and provide insights that drive business decisions. Educational Opportunities: As an intern, you will have the chance to learn from seasoned analysts and IT professionals. You'll also gain access to online courses and certifications to enhance your skills in data analysis, data visualization, and data engineering. Additionally, you'll attend team meetings, engage in brainstorming sessions, and connect with professionals from various departments. Your involvement will extend to contributing to impactful projects that make a difference within our organization. Job Location: Farmers Branch, TX (hybrid – some on-site office attendance required) Key Responsibilities: Assisting in the development and maintenance of business intelligence dashboards and reports. Gathering and analyzing data from various sources to support business decision-making. Collaborating with cross-functional teams to understand their data needs and provide actionable insights. Identifying trends, patterns, and anomalies in data to support strategic initiatives. Participating in data quality and data governance initiatives to ensure the accuracy and reliability of data. Staying up to date with the latest trends and technologies in business intelligence and data analytics. Qualifications: Currently enrolled in a college program. Pursuing a bachelor’s degree in Business Analytics, Data Science, Computer Science, Information Systems, Mathematics, or a related field. Experience with data analysis and visualization tools (e.g., Excel, Power BI, Tableau) preferred. Strong analytical and problem-solving skills. Attention to detail and a passion for working with data. Excellent communication and teamwork skills. To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page. Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #equalopportunityemployer #veteranfriendly

Install, service, and inspect low-voltage alarm systems at customer sites, troubleshoot issues, educate customers, and maintain safety and cleanliness. | High school diploma or GED, valid driver's license, good driving record, customer service skills, low-voltage license or alarm installation certification, NICET I certification, and ability to work at heights and in tight spaces. | Description Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. Position Overview: We are currently seeking a determined Alarm Service Technician who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. The Alarm Service Technician is a hands-on role. You will play an integral role in building and maintaining customer relationships. This role entails visiting customer sites throughout the workday installing, servicing, and inspecting low-voltage electronic security equipment. Key Responsibilities: • Experience with Alarm panels such as: 2GIG, Qolsys, Ademco, GE, DSC, DMP, and others. • Ability to troubleshoot technical problems. • Replace system components as assigned; panels, peripheral devices, audible/visual alarms, etc. • Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds), pushing and/or pulling; some climbing and balancing; frequent stops, kneeling, crouching and/or crawling. • Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair. • Customer education and training including a system demonstration. • Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs and expectations. • Install and test the operations of all equipment to ensure proper functionality and signal verification required to establish service. • Identify opportunities to improve the use and functionality of the customers system and provide those recommendations. • Maintain safety practices to prevent against injury and damage to property. • Maintain a clean and organized workspace / job site, ensuring customers satisfaction after the interaction. Requirements: • H.S. Diploma or GED • Good driving record and Valid driver’s license. • Excellent customer service skills. • Working knowledge of how an alarm system operates. • Must be ok with climbing ladders and working at heights. • Must be ok working in tight spaces such as crawlspaces, attics and basements. • Low-voltage license or alarm installation certification • NICET I Benefits: • Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program: • Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education • To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page. Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #equalopportunityemployer #veteranfriendly