10 open positions available
Assist in diagnosing, repairing, and maintaining vehicles under supervision, including routine inspections and basic repairs. | Basic mechanical aptitude, valid driver's license, and some automotive repair experience or training. | **Company Overview** Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. • *Job Category** Retail • *Position Summary** The Automotive Technician plays a pivotal role within our automotive service team. As a vital member, you learn and develop foundational skills in diagnosing, repairing, and maintaining vehicles. Under the guidance of experienced technicians, this role involves hands-on learning to address various automotive systems and services. Automotive Technicians participate in routine inspections, contribute to vehicle assessments, and assist in repair procedures. Additionally, Automotive Technicians may interact with customers to explain repair procedures, answer inquiries, and provide exceptional service. Overall, this role demands a combination of mechanical aptitude, attention to detail, and a commitment to delivering high-quality workmanship in a fast-paced environment. This role offers a unique opportunity for individuals to build a solid foundation in automotive repair while contributing to the overall success of our team. $1,500 sign-on bonus (for first-time hires) Pay Range: $18.70 - $28.05 • *Responsibilities** + Change oil and perform other scheduled maintenance services. + Perform inspections of steering, suspension, and brake systems. + Install batteries and check electrical systems. + Perform tire maintenance. + Install parts. + Road test vehicles. + Obtain or maintain A.S.E. certifications in at least one of A1 – A8 within first two years of employment (Tests and registrations fees are paid for by company pass or fail. Technicians receive bonus for each test passed) • *Minimum Qualifications** + Ability to learn basic mechanical tasks. + Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles. + Basic understanding of general automotive maintenance & tire repair services including: + Oil changes + Basic inspections + Repairing tires + Reading, writing, and math skills. • *Preferred Qualifications** + 2 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment. + A.S.E certification or equivalent external qualifications or training certifications. • *OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision – Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available • *OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. • *At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. • *What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ • *Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. • *Company Overview** Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. • *Job Category** Retail • *Position Summary** The Automotive Technician plays a pivotal role within our automotive service team. As a vital member, you learn and develop foundational skills in diagnosing, repairing, and maintaining vehicles. Under the guidance of experienced technicians, this role involves hands-on learning to address various automotive systems and services. Automotive Technicians participate in routine inspections, contribute to vehicle assessments, and assist in repair procedures. Additionally, Automotive Technicians may interact with customers to explain repair procedures, answer inquiries, and provide exceptional service. Overall, this role demands a combination of mechanical aptitude, attention to detail, and a commitment to delivering high-quality workmanship in a fast-paced environment. This role offers a unique opportunity for individuals to build a solid foundation in automotive repair while contributing to the overall success of our team. $1,500 sign-on bonus (for first-time hires) Pay Range: $18.70 - $28.05 • *Responsibilities** + Change oil and perform other scheduled maintenance services. + Perform inspections of steering, suspension, and brake systems. + Install batteries and check electrical systems. + Perform tire maintenance. + Install parts. + Road test vehicles. + Obtain or maintain A.S.E. certifications in at least one of A1 – A8 within first two years of employment (Tests and registrations fees are paid for by company pass or fail. Technicians receive bonus for each test passed) • *Minimum Qualifications** + Ability to learn basic mechanical tasks. + Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles. + Basic understanding of general automotive maintenance & tire repair services including: + Oil changes + Basic inspections + Repairing tires + Reading, writing, and math skills. • *Preferred Qualifications** + 2 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment. + A.S.E certification or equivalent external qualifications or training certifications. • *OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision – Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available • *OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. • *At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. • *What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ • *Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Support daily store operations, learn to lead and coach teammates, engage with customers, and participate in physical store duties. | High school diploma, strong communication skills, valid driver’s license, interest in retail management, willingness to complete training. | **Company Overview** Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. • *Job Category** Retail • *Position Summary** We’re hiring a Manager in Training (MIT) to support retail store operations while preparing for future leadership opportunities. This hands-on role provides experience in tire and automotive service sales, customer engagement, and operational excellence. Pay Range: $16.15 - $24.23 • *Responsibilities** Program Details: This is a structured 90-day training program designed to prepare you for promotion to Store Manager. During this period, you’ll complete training modules, demonstrate leadership competencies, and participate in a formal evaluation. During this period, the MIT must: + Successfully complete all required training modules + Demonstrate the necessary competencies and leadership behaviors + Participate in and pass a formal interview evaluation conducted by leadership If all program requirements are met, you will be assigned to a Store Manager role, ideally within a reasonable distance of your geographical location or within the market (Area) where the MIT training program occurred. The ultimate location would be a mutual agreement between you and your manager. If there is not a location that is agreed upon at the time of placement consideration, you may be placed in a Professional Service Manager (PSM) role within the market. If program requirements are not met, reassignment to a Professional Service Manager (PSM) role in the market may occur, which includes a pay adjustment. If all requirements are met but no Store Manager opening is available, you will remain in the MIT role until one becomes available. • *Key Responsibilities:** + Support daily store operations including inventory, merchandising, and customer service. + Learn to lead and coach teammates, assist with scheduling, and contribute to team development. + Engage with customers to drive sales and ensure satisfaction. + Participate in physical store duties such as unloading shipments, changing tires, and maintaining cleanliness. • *Minimum Qualifications** + High school diploma or equivalent + Strong communication and customer service skills + Valid driver’s license + Interest in retail management and willingness to complete required training • *Preferred Qualifications:** + Prior management experience + Leadership & development experience with multi-person direct reports + Successful P&L track record • *At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. • *What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ • *Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. • *Company Overview** Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. • *Job Category** Retail • *Position Summary** We’re hiring a Manager in Training (MIT) to support retail store operations while preparing for future leadership opportunities. This hands-on role provides experience in tire and automotive service sales, customer engagement, and operational excellence. Pay Range: $16.15 - $24.23 • *Responsibilities** Program Details: This is a structured 90-day training program designed to prepare you for promotion to Store Manager. During this period, you’ll complete training modules, demonstrate leadership competencies, and participate in a formal evaluation. During this period, the MIT must: + Successfully complete all required training modules + Demonstrate the necessary competencies and leadership behaviors + Participate in and pass a formal interview evaluation conducted by leadership If all program requirements are met, you will be assigned to a Store Manager role, ideally within a reasonable distance of your geographical location or within the market (Area) where the MIT training program occurred. The ultimate location would be a mutual agreement between you and your manager. If there is not a location that is agreed upon at the time of placement consideration, you may be placed in a Professional Service Manager (PSM) role within the market. If program requirements are not met, reassignment to a Professional Service Manager (PSM) role in the market may occur, which includes a pay adjustment. If all requirements are met but no Store Manager opening is available, you will remain in the MIT role until one becomes available. • *Key Responsibilities:** + Support daily store operations including inventory, merchandising, and customer service. + Learn to lead and coach teammates, assist with scheduling, and contribute to team development. + Engage with customers to drive sales and ensure satisfaction. + Participate in physical store duties such as unloading shipments, changing tires, and maintaining cleanliness. • *Minimum Qualifications** + High school diploma or equivalent + Strong communication and customer service skills + Valid driver’s license + Interest in retail management and willingness to complete required training • *Preferred Qualifications:** + Prior management experience + Leadership & development experience with multi-person direct reports + Successful P&L track record • *At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. • *What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ • *Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Assist in diagnosing, repairing, and maintaining vehicles under supervision, and perform routine inspections and services. | Basic mechanical skills, valid driver's license, and willingness to learn and obtain certifications. | Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Position Summary The Automotive Technician plays a pivotal role within our automotive service team. As a vital member, you learn and develop foundational skills in diagnosing, repairing, and maintaining vehicles. Under the guidance of experienced technicians, this role involves hands-on learning to address various automotive systems and services. Automotive Technicians participate in routine inspections, contribute to vehicle assessments, and assist in repair procedures. Additionally, Automotive Technicians may interact with customers to explain repair procedures, answer inquiries, and provide exceptional service. Overall, this role demands a combination of mechanical aptitude, attention to detail, and a commitment to delivering high-quality workmanship in a fast-paced environment. This role offers a unique opportunity for individuals to build a solid foundation in automotive repair while contributing to the overall success of our team. $1,500 sign-on bonus (for first-time hires) Pay Range: $18.70 - $28.05 Our technicians enjoy a performance-based compensation model known as flat-rate pay. This system rewards our skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment, ensuring you're fairly rewarded for your expertise and dedication. These rates reflect average productivity by region. Responsibilities • Change oil and perform other scheduled maintenance services. • Perform inspections of steering, suspension, and brake systems. • Install batteries and check electrical systems. • Perform tire maintenance. • Install parts. • Road test vehicles. • Obtain or maintain A.S.E. certifications in at least one of A1 – A8 within first two years of employment (Tests and registrations fees are paid for by company pass or fail. Technicians receive bonus for each test passed) Minimum Qualifications • Ability to learn basic mechanical tasks. • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles. • Basic understanding of general automotive maintenance & tire repair services including: • Oil changes • Basic inspections • Repairing tires • Reading, writing, and math skills. Preferred Qualifications • 2 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment. • A.S.E certification or equivalent external qualifications or training certifications. OUR CREW KNOWS BENEFITS • Medical, Dental and Vision – Starting day 1 for all our teammates • Paid vacation and holidays • On-the-job training and company-funded ASE certifications • Flexible work schedule • 401(k) match • On demand pay (daily pay) program available OUR VALUES GIVE BACK TO YOU • Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. • Community Involvement: We pride ourselves on working with our local communities and giving back where we can. • Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
Provide exceptional customer service and sales support in an automotive retail environment, handling transactions and building customer relationships. | High school diploma, 2 years retail sales experience, valid driver's license, strong communication and problem-solving skills. | Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Job Category Retail Position Summary The Automotive Retail Salesperson is a dynamic and sales-focused role crucial to our team's success. This position entails providing exceptional customer service both in person and over the phone, with the goal of meeting and exceeding customer needs. You will use your energetic demeanor to sell the visit, persuading potential customers to engage with our automotive services. Through effective communication skills, you will build strong relationships with customers, promote our products and services, and establish clear time commitments between technicians and customers for service appointments. Additionally, the Retail Salesperson conducts transaction procedures with precision and efficiency, ensuring a seamless experience for customers throughout their visit. This role offers an exciting opportunity for individuals with a passion for sales and customer service to thrive in a fast-paced automotive retail environment while contributing to the growth and success of our business. Pay Range: $14.73 - $22.04 Responsibilities Operating as a motivated sales individual. Building customer satisfaction & loyalty. Merchandising, advertising and promotion of products and services. Energetic responsiveness to every customer, on the phone and in the store. Other duties as assigned. Minimum Qualifications High School Diploma or equivalent. Desire to succeed in a retail environment. 2 years of consumer retail sales experience. Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty. Problem solving skills as it relates to customer complaints Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles. OUR CREW KNOWS BENEFITS Medical, Dental and Vision – Starting day 1 for all our teammates Paid vacation and holidays On-the-job training and company-funded ASE certifications Flexible work schedule 401(k) match On demand pay (daily pay) program available OUR VALUES GIVE BACK TO YOU Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. Community Involvement: We pride ourselves on working with our local communities and giving back where we can. Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. At Bridgestone, you are Free to Be We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. What we offer At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. The opportunity to develop and grow, through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness and your long-term well-being. A diverse and inclusive team. Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. Based in Nashville Tennessee, Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers. Guided by its global corporate social responsibility (CSR), commitment Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.
Serve customers by assessing needs, recommending products/services, performing basic vehicle services, and supporting store operations. | High school diploma or equivalent, valid driver's license, customer service mindset, ability to learn vehicle service tasks and store systems. | Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Job Category Retail Position Summary The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required. Pay Range: $17.05 - $25.52 Responsibilities Hybrid Role Customer service, sales, customer issue resolution- 75%. Basic vehicle service tasks, oil, tires, fluids- 25%. Store operations, opening/closing, inventory, displays- as needed basis. Growth and career development role May assist Manager or act as Manager-On-Duty in certain circumstances or to support development. Learn all aspects of store operations and flex between front/back shop tasks. Minimum Qualifications High School Diploma or equivalent. Valid automobile driver's license. Customer service and career growth mindset. Ability to learn and perform basic vehicle service tasks. Ability to learn and operate store systems. PREFERRED QUALIFICATIONS 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate. Previous consumer retail sales experience. Previous automotive experience a plus. Previous management/supervisory experience a plus. OUR CREW KNOWS BENEFITS Medical, Dental and Vision – Starting day 1 for all our teammates Paid vacation and holidays On-the-job training and company-funded ASE certifications Flexible work schedule 401(k) match On demand pay (daily pay) program available OUR VALUES GIVE BACK TO YOU Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. Community Involvement: We pride ourselves on working with our local communities and giving back where we can. Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. At Bridgestone, you are Free to Be We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. What we offer At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. The opportunity to develop and grow, through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness and your long-term well-being. A diverse and inclusive team. Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. Based in Nashville Tennessee, Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers. Guided by its global corporate social responsibility (CSR), commitment Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.
Manage enterprise-level accounts remotely, resolve client issues, drive churn reduction, and develop trusted advisor relationships. | Minimum 2 years B2B account management experience, strong communication and organizational skills, CRM software experience preferred, and a bachelor's degree preferred but not required. | Company Overview Azuga, a Bridgestone Company, is a mission-driven team committed to remaining the fastest growing enterprise fleet management mobility solution in the industry. With vehicle GPS fleet tracking, safety camera solutions, driver safety and vehicle diagnostics for small business and enterprise fleets, our fleet management system, and therefore our teams, are helping fleet managers and drivers make smarter decisions when it comes to vehicle maintenance, cost-savings and safety. We are a group of builders and doers - building the foundations of a dynamic marketing team and marketing strategy to deliver amazing results for our customers and our sales partners. We are a team with a strong commitment to customer-driven innovation, data-based decision making and a commitment to learning through experimentation. As a part of Bridgestone, the opportunities can be endless across the broad spectrum of businesses in the Bridgestone portfolio. If this is your type of work and the type of environment you want to work in, we encourage you to explore our job opportunities. Position Summary We’re currently looking for a Enterprise Customer Success Manager to join our team remotely. This role will be responsible for building relationships and proactively managing all aspects of assigned enterprise-level accounts. This individual will resolve client issues in a timely and thorough manner. They will appropriately escalate issues to areas of the business and management as needed. Proactively identify account risks and drive churn reduction. • ** Fully REMOTE role. Can be located anywhere within the US. *** • ** An ideal candidate would be within a base salary range of $55,000-$60,000. *** Responsibilities • Use disciplined account planning to maintain client relationships, enhance customer satisfaction, and increase account penetration. • Responsible for handling customer complaints by investigating problems and providing solutions. • Develop a comprehensive understanding of our solutions and how they overcome customer challenges. • Work with cross-functional teams to develop strategies and materials to increase the quality and efficiency of support to customers. • Drive strategic add-on and renewal business to Enterprise customers. • Develop a long-lasting, trusted advisor relationship with assigned accounts. Minimum Qualifications • Bachelor's degree preferred, but not required. • Minimum of 2 years business to business account management experience. • Excellent verbal and written communication skills. • Strong organizational skills and attention to detail. • Experience working with CRM software, Salesforce preferred. • Time productivity will be tracked
Lead and develop Insurance and Reseller Customer Success Managers to ensure excellent customer experience, manage escalations, improve processes, and reduce churn. | Minimum 2 years managing customer service or account management teams, experience with SaaS and CRM software, strong communication skills, and preferably a Bachelor's degree. | Azuga Company Overview Azuga, a Bridgestone Company, is a mission-driven team committed to remaining the fastest growing enterprise fleet management mobility solution in the industry. With vehicle GPS fleet tracking, safety camera solutions, driver safety and vehicle diagnostics for small business and enterprise fleets, our fleet management system, and therefore our teams, are helping fleet managers and drivers make smarter decisions when it comes to vehicle maintenance, cost-savings and safety. We are a group of builders and doers - building the foundations of a dynamic marketing team and marketing strategy to deliver amazing results for our customers and our sales partners. We are a team with a strong commitment to customer-driven innovation, data-based decision making and a commitment to learning through experimentation. As a part of Bridgestone, the opportunities can be endless across the broad spectrum of businesses in the Bridgestone portfolio. If this is your type of work and the type of environment you want to work in, we encourage you to explore our job opportunities. Job Category Sales, Marketing & Product Management Position Summary The Insurance and Reseller Channel Senior Customer Success Manager will drive the success path for Azuga’s Insurance and Reseller Customer Success Managers (CSM’s) and our customers. This position will maintain and improve upon the standards of service ensuring Azuga customers have a great experience with training, implementation, and adoption of all Azuga solutions through their CSM Rep. This role will help develop, improve, and implement best practices with the Insurance and Reseller Customer Success Manager teams to deliver a World Class customer experience. *** Fully REMOTE role. Can be located anywhere within the US. *** *** The hiring range for this position $83,000 to $90,000 per year, and will be eligible for a bonus of $5,000 per quarter. The base pay offered will take into account internal equity and may also vary depending on the candidate’s job-related knowledge, skills, and experience, among other factors. *** Responsibilities Recruit, attract, and retain high-potential individual contributors for Insurance and Reseller Customer Success Manage and develop CSM’s with regular 1:1 meetings Define operational metrics for the team; ensure there are adequate systems for tracking metrics; create a cadence for review with the team and leadership Evaluate processes as a business resource to help identify gaps, best practices, proven success stories, and inefficiencies to continuously improve day-to-day operation Manage escalations from direct reports and clients to ensure processes are in place for quick resolutions. Assess customers’ current level of service and help the CS team member assist the customer to gain greater value from the Azuga solution Proactively monitor customer health to assess churn risk Team resource in guiding process transformations that will continuously develop and improve customer experience, interaction, and training throughout the customer journey Evaluate processes as a business resource to help identify gaps, best practices, proven success stories, and inefficiencies to continuously improve day-to-day operation Investigate why customer attrition is occurring and implement countermeasures to remedy; Create retention playbooks ahead of renewal dates to maximize customer retention rates Be an Azuga solution Subject Matter Expert, including all supporting solutions and systems Minimum Qualifications Bachelor's degree preferred, but not required. Minimum of 2 years of experience in managing Customer Service or Account Management teams, Insurance or Reseller experience a plus, but not required Customer journey mapping to improve customer satisfaction and retention; Accounts strategic planning and forecasting Excellent verbal and written communication skills with the ability to communicate effectively at all levels Self-driven and proactive nature, professional demeanor with strong conflict resolution skills Ability to assess and speak to software technology and SaaS offerings, including AI; Experience working with CRM software, Salesforce preferred What we offer At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. The opportunity to develop and grow, through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness and your long-term well-being. A diverse and inclusive team. Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. Based in Nashville Tennessee, Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers. Guided by its global corporate social responsibility (CSR), commitment Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.
Lead and oversee multiple retail stores and store managers, manage P&L, ensure compliance, drive sales growth, and develop team members. | 8+ years managing multi-unit retail operations, 3-5 years P&L oversight, hiring experience, high school diploma required, BS/BA preferred, valid driver's license, and willingness to travel. | Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Position Summary Job Profile Summary As an Area Manager for Bridgestone your primary mission will be to lead the overall operations and compliance of stores within your assigned region via the store managers and employees in your group. Since you pride yourself on guiding and empowering your employees to be their best, so that they deliver the best customer experience, this is an area where you will excel! And while experience managing a sizable P&L is helpful, this can be trained for the right person with the required depth in multi-unit retail operations management, such as from the hospitality, food service, the military, or automotive service industries. However, it will be your active presence in our stores and your uncanny ability to create a customer-centric culture that will make your star shine, as earning the loyalty of our customers and being actively involved in the communities we serve are of utmost importance to us. You aren't in this alone, though. Leveraging your Regional Manager, various proprietary operations management tools, and the back-office Bridgestone team, you will have the tools you need to create a stand-out operation in terms of sales growth, operating profit, and other KPIs. And, since we are on the precipice of considerable organizational change, it is your ability to leverage your strategic orientation to store management that will enable you to move onward/upward through our growing organization. This position is ideal for you -- a risk taker with the strategic vision and tactical skills needed to handle the retail operations of a dynamic industry leader in a highly competitive field. Responsibilities • Oversee the performance of multiple Store Managers and their retail locations • Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture • Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety • Identify training and development opportunities for teammates • Set business plan and manage the P&L for assigned Area • Drive B2B business within the assigned area and train Store Managers on B2B related duties • Ensure stores within the assigned area are following compliance and safety policies and procedures • Manage and resolve customer escalations • Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.) • Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll • Visit each store regularly and attend region meetings as required by the Region Manager Seeking a leader who can: • Engage teammates and improve retention • Deliver on commitments • Has a passion for developing others • Lead and manage stores through change • Properly recognize teammates for their accomplishments • Take care of our customers and support the communities we serve Minimum Qualifications • Minimum 8 years combined experience managing a single store or multi-unit retail operation • Minimum 3-5 years oversight of a P&L for a store or area/district • High school degree or equivalent is required • BS/BA Degree Strongly preferred or equivalent combination of education and work experience • 3-5 years experience as a hiring manager recruiting, hiring and promoting teammates • Automotive Industry experience preferred but not required • Resides in assigned Area • Must have a valid Drivers License • Must be willing to travel
Support paid media campaign execution, media operations tasks, vendor and invoice management, and collaboration with media teams. | 2+ years digital marketing/media operations experience, proficiency with digital media buying platforms, strong organizational and analytical skills, and collaboration ability. | Company Overview Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries. Position Summary We’re currently looking for a Media Operations Specialist to join our team in Nashville, TN. This role will be responsible for supporting paid media activity across the Bridgestone & Firestone portfolio with our in-house team. The ideal candidate has experience in digital campaign execution, strong organizational and analytical skills, and a collaborative mindset. Responsibilities Job functions include but are not limited to: · Collaborate with the media team to support planning and research efforts—identifying insights (e.g., keywords, media behaviors), maintaining execution timelines, managing calendars, and ensuring alignment on deliverables and check-ins. · Support trafficking across all media channels—including Direct, Endemic, Programmatic, Paid Social, and Paid Search —by leading execution for priority buys, maintaining traffic sheets, and collaborating with internal teams to ensure timely and accurate campaign setup. · Assist in maintaining and evolving media operations process documentation, while supporting team adoption of new workflows, tools, and digital platforms. · Monitor and maintain in-market campaigns, ensuring proper pacing, clean data, and issue resolution (e.g., tags, URLs). · Manage media operations tasks, including vendor setup, PO routing, invoice processing, and campaign/project status documents. Minimum Qualifications • 2+ years of experience in digital marketing or media operations role • Analytical thinker with strong organizational skills and attention to detail • Experience with digital media buying platforms (i.e. Google Ads, DV360, CM360, Meta) • · Ability to collaborate effectively across internal teams and external partners • · Strong desire to learn and work across multiple digital marketing functions • Digital Certifications are a plus! • Typically requires a minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a master’s degree; or a PhD without experience; or equivalent work experience
Manage and develop customer success teams, define and track operational metrics, evaluate team performance, improve customer experience processes, and monitor customer health to reduce churn. | Minimum 2 years managing customer service or account management teams, strong communication and conflict resolution skills, CRM experience preferred, insurance experience a plus. | Company Overview Azuga, a Bridgestone Company, is a mission-driven team committed to remaining the fastest growing enterprise fleet management mobility solution in the industry. With vehicle GPS fleet tracking, safety camera solutions, driver safety and vehicle diagnostics for small business and enterprise fleets, our fleet management system, and therefore our teams, are helping fleet managers and drivers make smarter decisions when it comes to vehicle maintenance, cost-savings and safety. We are a group of builders and doers - building the foundations of a dynamic marketing team and marketing strategy to deliver amazing results for our customers and our sales partners. We are a team with a strong commitment to customer-driven innovation, data-based decision making and a commitment to learning through experimentation. As a part of Bridgestone, the opportunities can be endless across the broad spectrum of businesses in the Bridgestone portfolio. If this is your type of work and the type of environment you want to work in, we encourage you to explore our job opportunities. Position Summary The Insurance Channel Senior Manager of Customer Success will drive the success path for Azuga’s Insurance Customer Success Managers (CSM’s), Insurance Customer Success Specialists (CSS), and our customers. This position will maintain and improve upon the standards of service ensuring Azuga customers have a great experience with training, implementation, and adoption of all Azuga solutions through their CSM/CSS Rep. This role will help develop, improve, and implement best practices with the Insurance Customer Success Manager team and Insurance Customer Success Specialist team to deliver a World Class customer experience. • ** Fully REMOTE role. Can be located anywhere within the US. *** • ** The hiring range for this position $83,000 to $90,000 per year, and will be eligible for a bonus of $5,000 per quarter. The base pay offered will take into account internal equity and may also vary depending on the candidate’s job-related knowledge, skills, and experience, among other factors. *** Responsibilities • Manage and develop CSM’s and CSS’s with regular 1:1 meetings • Define operational metrics for the team; ensure there are adequate systems for tracking metrics; create cadence for review with the team and leadership • Evaluate performance and conduct mid/end of year performance appraisals • Evaluate processes as a business resource to help identify gaps, best practices, proven success stories, and inefficiencies to continuously improve day to day operation • Proactively monitor customer health to assess churn risk • Team resource in guiding process transformations that will continuously develop and improve customer experience, interaction, and training throughout the customer journey Minimum Qualifications • Bachelor's degree preferred, but not required. • Minimum of 2 years of experience managing Customer Service or Account Management Teams with experience in leadership, coaching, and mentoring. Insurance experience is a plus, but not required • Excellent verbal and written communication skills with the ability to communicate effectively at all levels • Self-driven and proactive nature, professional demeanor with strong conflict resolution skills • Experience working with CRM software, Salesforce preferred.
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