BooksTime

Provide IT support, lead automation and security projects, manage staff access and accounts, and potentially supervise IT staff. | Requires adaptability, strong project management, communication skills, and preferably 3+ years in IT or related fields with cybersecurity certifications preferred. | Description: • Remote IT & Security Specialist role supporting BooksTime (accounting & bookkeeping startup) • Support & Routine Operations: respond to helpdesk tickets, manage staff access/accounts, support ~20 apps used by staff • Technical Project Management: lead automation projects, internal software development, efficiency and cost-improvement initiatives • Security Assurance: enhance security measures, monitor/respond to threats, update policies/procedures, provide staff training • Role scope adjustable to candidate strengths; may focus on one of the three functions more than others • Supervisory option: more experienced candidates may supervise IT staff and lead larger initiatives • Schedule requirement: availability weekdays around 9-11am Eastern Time; otherwise flexible schedule Requirements: • Adaptable, fast learner comfortable diving into undefined problems • Comfortable working mostly independently • Organized with good project management skills (planning, prioritizing, meeting deadlines) • Strong communication skills; able to explain IT topics to non-technical colleagues and write professionally to external parties • Comfort with evolving job functions and changing duties over time • Preferred: 3+ years in IT management, product/project management, or software development (not required) • Preferred: security clearance (strongly preferred) • Preferred: familiarity with security best practices and systems compliance • Preferred: cybersecurity certifications a plus (CEH, GSEC, GMOB, GCFA, CISA, CISM, CompTIA Security+, CySA+, CISSP, SSCP, ECSA, LPT, etc.) Benefits: • Flexible schedule / Flexible hours • 100% remote work / Work from home • Friendly & supportive colleagues • Significant opportunities for advancement • Professional development assistance; access to cybersecurity certification courses • Health insurance reimbursement plan (QSEHRA) • Simple IRA with employer matching after 2 years • Flexible Paid Time Off (PTO) starting at 20 days for full-time employees • Additional performance-based bonuses possible