Blue Cross & Blue Shield of Rhode Island

Assess and monitor security and privacy risks of third-party vendors and AI solutions, support governance programs, conduct risk assessments, review vendor controls, and communicate findings. | At least 3 years experience in vendor or third-party risk management, bachelor's degree, familiarity with AI governance frameworks and security certifications preferred. | Pay Range: $83,200.00 - $124,800.00 Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process. At BCBSRI, our greatest resource is our people. We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well. We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees. Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued. Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer. Why this job matters: Blue Cross & Blue Shield of Rhode Island is seeking an innovative and detail-oriented security professional to join its Information Security team. This role is responsible for assessing, monitoring, and mitigating security, privacy, compliance, and operational risks associated with third-party vendors, delegates, and AI-enabled solutions. The successful candidate will support the organization's Enhanced Vendor Oversight (EVO) and AI governance programs by conducting risk assessments, reviewing vendor controls and AI use cases, communicating risk findings to stakeholders, supporting remediation efforts, and helping ensure alignment with organizational policies, regulatory requirements, and industry best practices. What you Will Do: Conduct security, privacy, and risk assessments of third-party vendors, delegates, and AI-enabled solutions to identify potential risks and vulnerabilities. Collaborate with business and technology stakeholders to ensure third-party and AI-related practices align with organizational policies, regulatory requirements, and governance standards. Review and analyze security attestations, certifications, and supporting documentation (e.g., SOC 2, HITRUST, ISO certifications) to assess vendor risk. Maintain vendor and AI risk inventories, portfolios, engagement records, risk assessments, and related documentation. Evaluate third-party and AI vendor controls related to cybersecurity, data protection, privacy, regulatory compliance, model governance, and secure development practices. Provide risk mitigation recommendations and support remediation activities to improve vendor and AI security posture. Support implementation and monitoring of Enhanced Vendor Oversight (EVO), AI governance requirements, standards, and risk management processes. Stay informed on emerging threats, industry best practices, regulatory developments, and evolving risks related to third-party security, AI, and technology governance. What you need to succeed: Preferred: Bachelor’s degree in Cybersecurity, Information Security, Information Technology, Risk Management, or similar areas of study from an accredited college or university. OR a high school diploma combined with strong industry experience and/or candidates currently enrolled in a bachelor’s degree program will be considered. 3+ years of relevant industry experience ideally focused in vendor management, third-party risk management, or related enhanced vendor oversight tasks. Experience evaluating technology, cybersecurity, privacy, or third-party risks associated with Artificial Intelligence (AI), machine learning, generative AI, or emerging technologies is preferred. Relevant certifications are preferred, such as CISSP, CISA, CRISC, or equivalent, but are not required. The Extras: Advanced knowledge of Microsoft Office; including Outlook, Word, Excel, and PowerPoint. Understanding of Artificial Intelligence (AI), Machine Learning (ML), Generative AI, and related technology risks. Knowledge of AI governance frameworks and industry best practices. Familiarity with the NIST Artificial Intelligence Risk Management Framework (NIST AI RMF). Familiarity with ISO/IEC 42001 Artificial Intelligence Management Systems (AIMS). Understanding of AI-related regulatory, privacy, security, and ethical considerations. Experience reviewing AI vendor security questionnaires, AI governance documentation, AI model risk documentation, or AI-related control environments. Strong analytical and organizational skills. Effective oral and written communication skills. Must be a self-driven, team player. Ability to work independently and as part of a team. Knowledge of healthcare industry regulations and standards is a plus. Location: BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role: In-office: onsite 5 days per week Hybrid: onsite 2-4 days per week Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer. The law requires an employer to post notices describing the Federal laws. Please visit www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster.

Provide technical leadership and architectural direction across multiple domains ensuring scalable solutions and mentoring junior architects. | Bachelor's degree with 7+ years software engineering experience including 5 years in large-scale architectural transformations, expertise in cloud platforms, API management, distributed systems, and strong leadership skills. | Pay Range: $116,900.00 - $187,100.00 Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process. At BCBSRI, our greatest resource is our people. We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well. We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees. Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued. Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer. Why this job matters: Provides technical leadership and architectural direction across multiple domains. Shapes strategy, aligns product roadmaps, and ensures architectural integrity across the portfolios/domains. Accountable for end‑to‑end technical solution architecture delivery, driving efficiency throughout the project lifecycle and establishing clear technical direction for all Technical Software Architects. Collaborates closely with engineering and enterprise architecture to maintain credibility and deliver scalable solutions aligned with business objectives, regulatory requirements, and operational standards. Mentors junior architects, drives solution design, upholds architectural principles, and supports both business and technical needs across all phases of the project lifecycle design. What you will do: Own solution designs for high complexity domains, mentoring junior TSAs. Produce and maintain architecture artifacts (HLDs, current v target state, context diagrams, sequence diagrams, etc.) Evaluate design trade-offs (latency vs. throughput, synchronous vs. async calls). Govern critical cross-cutting concerns: identity, data platform, API platform, observability, and security. Make high-stakes decisions on build/buy via product evaluations, contributing to reference implementations and proof-of-concepts (POCs). Govern design reviews; capture and track technical risks, assumptions, and decisions. Identify and validate non-functional requirements (NFR). Establish and enforce enterprise standards (identity, logging, API standards, cloud patterns). Drive projects with evolving technical artifacts to continuously maintain the current-state ecosystem with EA oversight. Curate and share internal knowledge base of capabilities, systems, processes, interdependencies, and underlying design via the EA tool. Foster a culture of innovation, collaboration, and continuous learning. Develop architect community of practice; mentor and succession-plan for the function. Establish and evolve architecture principles, standards, best practices, and enforce through Architecture Review Board and projects. Own HLD and other solution/technical artifact template maintenance. Ensure alignment between enterprise, solution, and technical architecture layers. Ensure scalability, performance, and resilience of critical systems. Drive technology innovation and adoption Perform other duties as assigned. What you need to succeed: Bachelor’s degree in Information Technology, Computer Science, or related field; or an equivalent combination of education and related work experience. Seven or more years’ experience in software engineering with five or more years of repeated success guiding large-scale, multi-year transformations via architecture design and support. Broad experience with cloud platforms (AWS, Azure, GCP) with AI/ML enablement. Expert in API management, microservices, and distributed systems architecture. Experience with Salesforce, FACETS, ServiceNow, Matillion, Apigee, Snowflake, and data warehousing tools/practices. Experience with data architecture, analytics platforms, and data governance. Communicate complex technical concepts to engineering with good diagramming hygiene for mutual understanding. Receptive/adaptive to alternative design approaches presented by engineering, although accountable for the final design. Experience with best practice software development, integration, and configuration management methodologies and project management office reporting. Coachable, adaptable, and willing to learn/teach modern technologies/processes. Proven track record of leading large-scale digital transformation initiatives. Strong business acumen with ability to align technology strategy to business outcomes. Excellent communication and presentation skills for inter-level audiences. Demonstrated ability to influence without authority and drive consensus. Expert in agile or waterfall methodologies. The extras: Master’s degree in technical discipline such as Information Systems Management, Systems Engineering, or Computer Science Experience with multiple platforms, operating systems, RDBMS, and integrated development environments Four or more years’ experience in healthcare/insurance industry. Location: BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role: In-office: onsite 5 days per week Hybrid: onsite 2-4 days per week Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer. The law requires an employer to post notices describing the Federal laws. Please visit www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At BCBSRI, our greatest resource is our people. We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well. We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees. Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued. Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer. Location: BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role: In-office: onsite 5 days per week Hybrid: onsite 2-4 days per week Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer. The law requires an employer to post notices describing the Federal laws. Please visit www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster.

Lead technical solution design and documentation for complex features ensuring alignment with business and regulatory standards. | Bachelor's degree and 5-7 years software engineering experience including 4+ years in distributed systems architecture with proficiency in cloud platforms and specific tools. | Pay Range: $102,300.00 - $163,700.00 Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process. At BCBSRI, our greatest resource is our people. We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well. We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees. Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued. Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer. Why this job matters: Responsible for leading solution design and associated documentation. Drives technical solution design initiatives, while maintaining strong credibility with cross-functional partners, particularly engineering and enterprise architecture. Ensures solutions align with business objectives, regulatory requirements, and operational standards, guides junior architects, and contributes across all phases of system design by upholding architectural principles, fostering innovation, and supporting both business and technical needs throughout the project lifecycle. What you will do: Own solution technical designs for medium-to-high complexity features. Produce and maintain architecture artifacts (HLDs, current v target state, context diagrams, sequence diagrams, etc.) Evaluate design trade-offs (latency vs. throughput, synchronous vs. async calls). Drive reference implementations and proof-of-concepts (POCs). Govern design reviews; capture and track technical risks, assumptions, and decisions. Identify and validate non-functional requirements (NFR). Create and enforce enterprise standards (identity, logging, API standards, cloud patterns). Drive projects with evolving technical artifacts to continuously maintain the current-state ecosystem with EA oversight. Curate an internal knowledge base of capabilities, systems, processes, interdependencies, and underlying design via the EA tool. Foster a culture of innovation, collaboration, and continuous learning. Evolve architecture principles, standards, best practices, and enforce through Architecture Review Board and projects. Lead HLD and other solution/technical artifact template maintenance. Ensure alignment between enterprise, solution, and technical architecture layers. Ensure scalability, performance, and resilience of critical systems. Drive technology innovation by applying security, compliance, and risk management standards. Perform other duties as assigned. What you need to succeed: Bachelor’s degree in Information Technology, Computer Science, or related field; or an equivalent combination of education and related work experience. Five to seven years’ experience in software engineering with 4+ years of proven delivery of complex, distributed systems via architecture design and support. Proficient with cloud platforms (AWS, Azure, GCP) and AI/ML enablement Expert in API management, microservices, and distributed systems architecture. Proficient with Salesforce, FACETS, ServiceNow, Matillion, Apigee, Snowflake, and data warehousing tools/practices. Experience with data architecture, analytics platforms, and data governance. Communicate complex technical concepts to engineering with good diagramming hygiene for mutual understanding. Receptive/adaptive to alternative design approaches presented by engineering, although accountable for the final design. Proficient with best practice software development, integration, and configuration management methodologies and project management office reporting. Coachable, adaptable, and willing to learn and teach modern technologies/processes. Drive cost-efficient, reliability, and scalability design using cloud-native patterns. Maintain a record of implementing large-scale digital transformation initiatives. Excellent communication and presentation skills for inter-level audiences. Influence without authority and deliver consensus. Comfortable in agile or waterfall methodologies. The extras: Master’s degree in technical discipline such as Information Systems Management, Systems Engineering, or Computer Science Experience with multiple platforms, operating systems, RDBMS, and integrated development environments Two or more years’ in healthcare/insurance industry Location: BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role: In-office: onsite 5 days per week Hybrid: onsite 2-4 days per week Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer. The law requires an employer to post notices describing the Federal laws. Please visit www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At BCBSRI, our greatest resource is our people. We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well. We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees. Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued. Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer. Location: BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role: In-office: onsite 5 days per week Hybrid: onsite 2-4 days per week Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer. The law requires an employer to post notices describing the Federal laws. Please visit www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster.

Design and implement secure, scalable AI integrations and lead cross-functional initiatives for intelligent automation and MLOps pipeline maintenance. | Bachelor's degree with 5-7 years in AI/ML, proficiency in Python or Java, and experience with cloud platforms and prompt engineering. | Pay Range: $151,900.00 - $243,100.00 Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process. At BCBSRI, our greatest resource is our people. We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well. We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees. Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued. Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer. Why this job matters: Work independently and collaboratively to design, implement, and optimize the integration of AI solutions within enterprise systems. Serve as a strategic expert who bridges advanced AI technologies and existing business applications, ensuring secure, scalable, and ethical deployment of AI-driven workflows. Lead initiatives with IT, data science, cloud engineering, cybersecurity and business units to deliver intelligent automation, enhance operational efficiency, and accelerate innovation. Focus on integrating diverse data sources, refining AI interactions through prompt engineering, and collaborating with cross-functional teams to drive artificial intelligence adoption and innovation. What you will do: Design and lead secure, scalable API and system integrations between AI systems (LLMs, ML models, intelligent agents) and enterprise platforms such as ERP, CRM, and cloud services. Develop integration strategies that align with organizational goals and technical feasibility. Define and evolve AI strategies to support business objectives. Advise on AI adoption opportunities, identify areas for efficiency and innovation, and stay current with advancements in AI, ML, and LLM technologies. Build, tune, and deploy custom AI models and algorithms for specific use cases. Implement and maintain MLOps pipelines for model deployment, monitoring, and lifecycle management using modern tools. Assist in data architecture, preparation, and sanitization for effective AI model utilization. Evaluate existing systems and recommend AI-driven improvements to enhance functionality and efficiency. Ensure ethical AI use by implementing governance frameworks and adhering to organizational, regulatory, and privacy standards. Maintain data security and compliance throughout AI solution development and deployment. Monitor, analyze, and optimize AI system performance, resource utilization, and reliability. Design automated testing frameworks to validate accuracy, reliability, and compliance. Lead discussions with data scientists, DevOps, and product teams to translate business requirements into AI-enabled solutions. Provide technical leadership to ensure scalability, security, and alignment with business needs. Document integration processes and maintain technical records. Communicate complex AI concepts to technical and non-technical stakeholders and proactively recommend improvements to systems and workflows based on emerging best practices. Mentor engineers and guide cross‑functional teams toward high‑impact AI outcomes. Perform other duties as assigned What you need to succeed: Bachelor’s in computer science, Artificial Intelligence, Engineering, or related field, or an equivalent combination of education and related work experience. Five to seven years of experience in AI and Machine Learning technologies. Proficiency in Python, Java, or similar programming languages Deep experience with API development, cloud platforms, vector databases, and modern AI frameworks (e.g. Azure Open AI). Strong experience in prompt engineering, LLM tuning and NLP tasks. Experience with observability for prompts/models (hallucination detection, guardrails, cost/latency tracking). Strong understanding of distributed systems, microservices, and CI/CD practices. Ability to lead multiple complex initiatives in a fast-paced environment. Excellent problem-solving, communication, and collaboration skills. Strategic and critical thinking with a focus on customer experience and business value. Ability to work effectively with a wide variety of people in individual and group settings. Strong organizing skills, with the ability to prioritize and respond to shifting deadlines. The extras: Master’s degree in computer science, Artificial Intelligence, Engineering, or related field Certifications in AI/ML or cloud platforms (Azure, Google) are highly valued Experience with AI governance, ethical AI frameworks, and compliance requirements. Location: BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role: In-office: onsite 5 days per week Hybrid: onsite 2-4 days per week Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer. The law requires an employer to post notices describing the Federal laws. Please visit www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At BCBSRI, our greatest resource is our people. We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well. We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees. Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued. Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer. Location: BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role: In-office: onsite 5 days per week Hybrid: onsite 2-4 days per week Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer. The law requires an employer to post notices describing the Federal laws. Please visit www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster.