Blink - The Employee App

Lead technical scoping and solution design from pre-sales through implementation. | Requires 5+ years project management in B2B software and strong SaaS, API, and identity architecture background. | 📍 Location: Boston (office 3 days/ week) 🤝 Team: Implementation 💵 $130-160k + bonus + equity About Blink At Blink, we build digital workplace experiences people actually want to use. Our platform transforms intranets into dynamic, personalised hubs that keep workforces connected, informed, and engaged — wherever and however they work. We partner with some of the world’s leading organisations like Domino’s, JD Sports and McDonald’s making sure they can reach their entire workforces and build cultures where people feel informed, included, and inspired — and we’re just getting started. The Role We’re looking for a Solutions Architect who thrives at the intersection of technology, people, and problem-solving. In this role, you’ll shape how our customers bring Blink to life — designing smart, scalable solutions that make a real impact from day one. You’ll work closely with customers, our customer-facing teams, and our engineers, acting as the technical glue that turns ambitious ideas into successful implementations. If you love translating complex requirements into elegant solutions, leading projects with confidence, and helping customers get maximum value from innovative technology, you’ll feel right at home here. Key Responsibilities Serve as the primary technical lead from pre-sales through to implementation and into Customer Success. Scope and define technical solutions based on complex customer requirements. Liaise with Product and Engineering to offer innovative solutions to customer business challenges and help drive Product roadmap initiatives. Deliver impactful technical presentations, documentation, tutorials and self-service resources to prospective and existing customers. Respond to technical components of RFPs. Plan, track, and oversee technical project timelines and specifications: conducting regular projects status meetings, managing risks and proactively addressing technical challenges. Understand and lead customers through complex testing cycles. Collaborate cross-functionally with Sales, Implementation, Customer Success, Support, Product and Engineering teams. Professional Experience 5+ years of project management experience in B2B software implementation, Technology consulting or SaaS business environments. Experience working with offshore or remote engineering teams. Proven track record in customer-facing technical roles. Experience in troubleshooting customer issues - managing issue mitigation and closure. Technical Expertise Deep understanding of: Enterprise application landscape. Application and identity architecture. Data relationships and dependencies. SaaS protocols and integrations. APIs (SCIM 2.0 / REST). User authentication flows (OAuth, SAML). Familiarity with one or preferably several of: Web development (JavaScript, HTML, frontend frameworks). Mobile development (iOS, Android). Backend development (Java, C#, Node.js, Python). IP-based real-time communications. Knowledge of core application security principles. Educational Background Bachelor's degree in Engineering, Computer Science, MIS, or comparable field preferred. You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you’ll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! Benefits include: Equity allocations with significant upside potential Simple, transparent and generous bonus plan Company shutdown between Christmas and New Year. 20 days’ leave + public holidays. 401(k) to help you save for a bright future Private health insurance- with medical, dental and vision coverage Ability for you to grow, learn and solve a variety of challenges, working in an ambitious environment with smart people. At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age or veteran status.

The Strategic Partnership Manager will lead and own the North America partnership strategy, focusing on HRIS and enterprise technology partnerships. This role involves collaborating with various departments to accelerate go-to-market strategies and drive measurable growth. | Candidates should have 6+ years of experience in strategic partnerships or business development, particularly in the HRIS/HCM or enterprise SaaS space. A deep understanding of the HR tech ecosystem and demonstrated success in building technology partnerships is essential. | 🌍 Location: Boston 🤝 Department: Partnerships 💚 Reports to: Head of Global Partnerships About Blink 80% of the global workforce are frontline workers—yet their digital experience lags far behind. Blink’s employee super-app changes that. We give frontline teams everything they need in the palm of their hand—connecting them to systems, leaders, and each other. ⭐️ See our partnerships in action! 👉https://www.joinblink.com/use-cases/workday 👉 https://www.joinblink.com/intelligence/5-ways-drive-engagement-through-your-workday-integration 👉https://www.joinblink.com/intelligence/blink-workday-employee-experience-platfom-integration The Role We're looking for a seasoned Strategic Partnership Manager to lead and own the North America partnership strategy. This is a high-impact role responsible for shaping and scaling Blink’s partner ecosystem in the region, with a focus on HRIS and enterprise technology partnerships. You’ll work cross-functionally with Sales, Marketing, Product, and Customer Success to accelerate go-to-market strategies, co-sell motions, and technology integrations that drive measurable growth. What You'll Do Accelerate & scale Blink’s North American partnership strategy, aligning with overall GTM and business objectives. Identify, recruit, and manage strategic partnerships with key players in the HRIS, HCM, and broader enterprise tech landscape. Ownership and growth of the relationship with Workday, ensuring we capitalize on the current platinum partnership opportunity Drive joint value propositions, co-marketing, and co-selling initiatives with partners to accelerate customer acquisition and expansion. Collaborate with product and engineering teams on integration roadmaps, ensuring partner solutions are aligned with Blink’s platform strategy. Monitor and report on the performance of partnerships, using data to optimize engagement, revenue contribution, and long-term value. Represent Blink at partner events, conferences, and joint GTM activities. Act as the internal champion for partners, advocating for mutual success across all touchpoints. 6+ years of experience in strategic partnerships, alliances, or business development roles, ideally within the HRIS/HCM or enterprise SaaS space. Deep understanding of the HR tech ecosystem, especially platforms like Workday, SAP, ServiceNow, SuccessFactors, ADP, Oracle HCM, etc. Demonstrated success building and scaling technology and channel partnerships in a fast-paced, high-growth environment. Strategic thinker with strong commercial acumen and an ability to execute cross-functional initiatives. Excellent communicator with a proven ability to build relationships and influence stakeholders at all levels. Comfortable operating independently and owning a regional strategy end-to-end. You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you’ll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! 💚 Benefits include: A competitive salary Generous equity allocations with significant upside potential 401(k) A generous plan to help you save for a bright future Private health insurance- we'll pay for your medical, dental, and vision coverage The ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people. At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong.