beBeePatient

Answer calls, schedule appointments, verify benefits, assist patients with questions, request medical records, and handle prescriptions and lab results. | High school diploma, 2+ years medical administration experience, bilingual English/Spanish required, ECW knowledge preferred. | Job Title: Patient Relations Representative This is an exciting opportunity for a professional with excellent communication skills to join our team as a patient relations representative. The ideal candidate will have the ability to work well in a collaborative environment and possess great interpersonal skills. The role offers a great work-life balance, with no weekends or evenings, paid holidays and time off, and opportunities for advancement in a rapidly growing team. Key Responsibilities: • Answer incoming calls and route them to appropriate personnel • Schedule and confirm office appointments • Work on referrals and import demographics from patient portal • Pick up voicemail messages daily • Verify patients health plan benefits and obtain authorization if needed • Assist patients with questions and concerns regarding procedures • Request medical records from doctors and hospitals • Call-in new prescriptions and refills and obtain authorization if necessary • Obtain lab results including stat requests Requirements: • High school diploma or equivalent • 2+ years medical administration experience desired • Bilingual (English/Spanish) required • ECW knowledge preferred We offer a comprehensive benefits package, including 401(k), health insurance, dental insurance, vision insurance, flexible spending accounts, and more.