Beans Up Coffee

Support daily operations, manage staff schedules and performance, ensure customer satisfaction, maintain sales and service standards, and assist with stock and inventory across three locations. | Minimum 5 years in coffee/food service industry, strong operational and team management skills, excellent communication, flexibility, valid driver’s license, and ability to travel between locations. | Assistant Manager – Coffee & Food Operations About the Position: We are looking for a dedicated and experienced Assistant Manager to support the daily operations of our coffee and food businesses in Houston. The ideal candidate will work closely with the Operations Manager/Owner, ensuring smooth workflows, high-quality customer service, and consistent standards across three different locations. This role requires flexibility, reliability, and strong leadership skills to act as a key support in managing staff and operations. Key Responsibilities: • Support the daily operations across all store locations • Assist in staff coordination, shift scheduling, and performance monitoring • Ensure customer satisfaction and resolve issues promptly • Help maintain sales and service standards, reporting any improvements needed • Assist with stock control, supplier orders, and inventory management • Prepare regular updates and reports for the Operations Manager/Owner • Step in to support service, kitchen, or customer relations when required Qualifications: • Minimum 5 years of proven experience in the coffee and/or food service industry • Strong operational understanding and ability to support team management • Excellent interpersonal and communication skills, customer-focused attitude • Ability to work under pressure with flexibility in working hours • Growth-oriented, motivated, and open to learning and development • Must hold a valid driver’s license and be able to travel to three different locations • Strong organizational and multitasking skills İş Türü: Tam zamanlı Başvuru Soruları: • Can you provide an example of how you contributed to increasing sales or customer satisfaction in your previous role? • Tell us about a time you inherited an underperforming team. What specific actions did you take in the first 30 days, what KPIs did you track (e.g., ticket time, comp %, NPS/reviews, labor %), and what were the quantified results after 60–90 days? • In the first 90 days, which areas would you prioritize to increase profitability across three locations (e.g., labor costs, product costs, upselling, promotions, customer loyalty) Deneyim: • Food and Beverage: 5 yıl (Zorunlu) Work Location: İş yeri