Azul Hospitality

Drive hotel revenue through proactive sales, client relationship management, and event coordination. | Requires 2-3 years of hospitality sales experience, strong communication skills, and knowledge of sales and marketing in the hospitality industry. | Job Details Job Location: Hotel Ava - Paso Robles, CA 93446 Position Type: Full Time Salary Range: $100,000.00 - $140,000.00 Salary Job Shift: Day Job Category: Sales POSITION PURPOSE The Director of Sales & Marketing is responsible for proactively soliciting appropriate business opportunities through a combination of tele-prospecting and direct sales to achieve personal and hotel revenue goals. Responsible to learn how to support the property and drive customer loyalty by delivering service excellence throughout each customer experience. ESSENTIAL RESPONSIBILITIES Enthusiastically and proactively sell the propertys concept to group, corporate and leisure prospects in a way that best illustrates the identity of the brand as innovative and new. Prospect and qualify all lead sources through cold calls, tele-prospecting, and networking to generate new opportunities. Ensure individual and team sales and catering goals are met or exceeded. Manage preferred corporate, wholesale, leisure transient, and group accounts that meet or exceed hotel revenue goals Negotiate contracts ensuring that all pertinent aspects of solicitation and closing are complete and documented Actively pursue new clients through creative/innovative sales techniques and aggressive prospecting Identify opportunities to upsell customer through food & beverage offerings, room upgrades, AV and lighting upgrades and spa faculties, if applicable Manage lead sources to ensure quantity and quality of leads Create customized Wedding Packages, Menus, and proposals, etc. Respond to all customer inquiries within 24 hours or sooner Maintain accurate CI/TY information on all bookings, specifically program details, client correspondence, traces and to-do lists Conduct unique site inspections that create a WOW experience for the customer Follow proper event management procedures for event execution to include but not limited to BEO creation, F&B forecasting, resume communication, amenity/VIP designation and room block management Produce and distribute accurate banquet/catering event orders, timelines, diagrams, and resumes within timeframe set by hotel Coordinate, plans and implements wedding related marketing tactics and events Produce and distribute 10-day Events Schedule and BEO Packet, as well as Daily Events Schedule Preside over weekly 10-day BEO reading and daily 3-day BEO readings Drive strategies to develop long term business relationships and repeat business Attend tradeshows, make on-site field presentations, and outside sales calls to prospective clients Monitor sales activities/performance to ensure revenue goals meet or exceed established plan and accurately report variance/projections to management Participate in weekly strategy meetings and use Revenue Management resources to help make informed decisions and maximize revenue Ensure that the property is maximizing the use of all company, brand and local CVB programs Recruit the best possible sales team and reduce turnover through coaching, counseling, and training Provide support and coaching for team members to drive high levels of performance, job satisfaction, and personal growth. Develop and maintain positive relationships with peers, competitors and brand partners. Develop annual Group, Banquet, and Catering Operating Budget and Sales & Marketing plan in conjunction with the propertys executive team and executes marketing-related items Work with other hotel departments to successfully market amenities including spa, restaurant, lounge, and events (as applicable) Coordinate local advertising to promote hotels restaurant, lounge, spa, etc. Coordinate, plan and implement wedding related marketing tactics and events. Add creativity and trend insights into driving catering revenue via wedding packages, promotions and public relations. Work with corporate marketing team, vendors, and agencies. Represent hotel at various meetings and events in support of community and public relations. Use brand opportunities to drive revenue. Track and report on all sales activities for hotel. Track and report on all event planner surveys and feedback. Keep informed of industry news that affects the organization and shares information with team. Partners with Operations in providing a customer experience that exceeds the customers expectations. Effectively develop relationships within the community to strengthen and expand customer base for future sales opportunities. Be an active part of the property management team fostering and developing the desired Azul Hospitality culture. Stimulate a friendly, cheerful attitude in his/her conduct with other managers, guests, and fellow associates. Drive product quality and a unique guest experience at every opportunity. Ensure that all administrative procedures are in place and functioning effectively. Ensure a challenging and exciting environment to encourage full career development and personal growth Establish and monitor cost and expense control systems and procedures to achieve budgeted operating results. Take corrective measures and actions to ensure highest possible profitability. Maximize revenues through pro-active action rather than re-active. Work as a member of the yield team to ensure maximum occupancy is achieved at the highest possible average rate via effective setting and monitoring of rate occupancy controls. Assist in revenue management, room inventory control, stay controls and distribution channels as needed. Advise the General Manager of all matters relating to Sales & Marketing. Attend weekly leadership meetings. Perform all accountabilities in a timely and efficient manner, following established company policy and projecting a favorable image of Azul Hospitality to achieve objectives. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by the General Manager. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by resort environmental systems. Must be able to sit at a desk for up to four (8) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 75 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to travel on occasion, as needed. Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess intermediate computer skills. Must possess basic computational ability. Knowledge of computer programs, math skills as well as budgetary analysis capabilities required. Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS. Self-driven and able to work independently. Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. EDUCATION High school or equivalent education required. Bachelors Degree and/or equivalent level of education preferred. EXPERIENCE 2 to 3 years Sales & Marketing experience in the hospitality industry required. LICENSES OR CERTIFICATIONS Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles. EXEMPT POSITION Exempt Staff Members are not covered by the overtime provisions and do not receive overtime pay. Exempt Staff members are paid a fixed salary that is intended to cover all the compensation to which they are entitled. GROOMING All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time. Qualifications

Drive revenue through proactive sales activities, manage key accounts, and develop new business opportunities within the hospitality sector. | Experience in sales, account management, negotiation skills, and familiarity with hospitality industry practices. | Job Details Job Location: AC Detroit at the Bonstelle - Detroit, MI 48201 Position Type: Full Time POSITION PURPOSE Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties’ BT Pricing strategy. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Area Director of Sales and Marketing and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Marriott’s U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented marketplace. ESSENTIAL RESPONSIBILITIES Sales Activity Management Works with Area Director of Sales in identifying the top accounts of each stakeholder hotel, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels. Identifies share shift targets within the Business Transient segment and creates sales action to shift those accounts. May work with U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented marketplace. Negotiates yearly Special Corporate Negotiated rates annually to drive revenue growth within the segment year over year. Solicits potential new accounts or business opportunities by leveraging competitor intelligence software, and leads sending through internal referral mechanisms to identify local negotiated rates for each hotel. Ensure Hotel has property lead generation program to identify new business through Operations teams. Drives customer satisfaction through daily interactions, building rapport with repeat travelers within negotiated accounts, hosting hotel appreciation events. Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.). Conducts site inspections for customer accounts. Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information. Qualifies and maintains customer’s long-term business potential. Presents stakeholder hotel benefits and features based on customer needs. Understands and utilizes all business processes written in support of the sales organization. Utilizes negotiation skills and creative selling abilities to uncover new business. Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels. Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply, and demand etc.) to sell effectively against the competition. Communicates trends, opportunities, and market changes to appropriate parties, as needed. Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads. Tracks weekly activities and relationship to revenue and room night production. Sets day-to-today priorities to complete assigned responsibilities. Actively participates and contributes to Sales Strategy Meetings as appropriate. Adjusts to significant variation in daily workload through independent prioritization. Activate local tactics to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities. Performs other duties as appropriate. Developing and Maintaining Strong Professional Relationships Leverage Marriott deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share. Participates in community and hotel networking events and leads property related events that support the development of new accounts (e.g., Michigan Business Travel Association, Hosting Element’s Relax Reception, Plan and Host Quarterly Manager’s reception at each hotel) Visits neighborhood target and local small business accounts and coordinate follow up efforts. Coordinates with Area Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas. Handles customer care issues and as necessary, refers them to the appropriate owner. Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services customers to obtain and grow share of the account. Works closely with the hotel’s Operations teams including Stakeholders, Front Office Teams to understand travelers needs within negotiated account segment. Performs other duties, as assigned, to meet business needs. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered “inside” if staff spends approximately 90 percent or more of the time inside. Temperature is moderate and controlled by office environmental systems. Must be able to sit at a desk for up to ten (8) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 45 lbs. as needed. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with staff, supervisors, subordinates, occasionally clients and ownerships. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. GROOMING All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotel’s facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time. Qualifications SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to travel on occasion, as needed. Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess intermediate computer skills. Must possess basic computational ability. Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS. Self-driven and able to work independently. EDUCATION High school or equivalent education required. Bachelor’s degree preferred. EXPERIENCE Sales & Marketing experience preferred. Prior experience in an administrative role preferred. LICENSES OR CERTIFICATIONS Ability to provide and maintain a valid driver’s license.

Lead revenue strategy and sales efforts for two boutique hotels, develop client relationships, and oversee marketing and event programs. | 3+ years of hotel sales and marketing leadership, proven revenue growth, strong negotiation and relationship skills, strategic and financially savvy. | Director of Sales & Marketing – Dual Boutique Hotels | Seattle, WA We are seeking a visionary Director of Sales & Marketing to lead revenue strategy for two iconic independent boutique hotels in the heart of Seattle. This is a rare opportunity for an accomplished hospitality sales leader to shape market positioning, elevate brand presence, and drive performance across Hotel Theodore (Hilton) and Mayflower Park Hotel (Independent). Key Responsibilities • Direct all sales, marketing, and catering strategies to maximize revenue across transient, group, corporate, and leisure segments • Personally cultivate high-value client relationships while mentoring and developing a top-tier sales team • Drive strategic account acquisition, contract negotiations, and long-term partnerships • Collaborate closely with Revenue, Operations, and Ownership to execute high-impact commercial strategies • Lead the design and execution of premium group experiences, social events, weddings, and F&B programs • Represent both hotels with presence and professionalism in the Seattle business and hospitality community Qualifications • 3+ years of proven hotel Sales & Marketing leadership experience • Strong track record in revenue growth, market positioning, and team development • Expert-level communication, negotiation, and relationship-building skills • Highly strategic, polished, and financially astute • Flexible schedule and ability to travel locally as business demands Compensation & Opportunity This executive leadership role offers a highly competitive compensation range of $150,000–$175,000, along with the opportunity to guide two celebrated Seattle landmarks through their next chapter of growth. 📩 Apply with confidence — your leadership will define the future of these iconic properties. https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=211193&clientkey=FDF2D67CFF62B4BFD743640289D80D50